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7
Troubleshooting
Problem Possible Solution
The vacuum will not
work
Plug the vacuum cleaner into the mains.
This vacuum cleaner is equipped with a motor protective thermostat. If
for some reason your vacuum overheats, the thermostat will automat-
ically turn the suction motor off. Should this occur, allow it to cool for 1
hour, then empty the dust container and clean all of the filters.
The vacuum will not
pick-up or the suction
power is weak
The dust container may be full, or the filters may require cleaning.
Empty the dust container and clean the filters.
Dust is escaping from
the vacuum
The filter may not be installed correctly, or the dust container may be
full. Empty the dust container and reassemble the filter system.
Cleaning & Care
Cleaning:
1. Always remove the plug from the wall socket before you clean the unit.
2. Release the locking block to open up the top half of the unit housing.
3. Shake the contents into a dustbin until fully empty.
4. Replace the upper portion of the housing and fasten the locking block to secure it into place.
Cleaning the Filter:
1. To clean the filter, first remove it from the dust tank. To do this, first separate the mesh from
the main filter by loosening the Velcro strap.
2. Once you have done this, remove the filter by twisting the locking knob counter-clockwise to
loosen it. Remove the knob from its slot, then pull the filter out from the main body of the
appliance.
3. Tap the filter against a rubbish bin to dispose of any debris, then wash it under running water.
4. Allow the filter to dry for a period of at least 24 hours at room temperature before placing it
back into the unit.
5. Once the filter is dry, put it back into the dust tank, attach the mesh to it using the Velcro strap,
place the locking knob back into its corresponding slot and turn it clockwise to lock and secure
the filter into place.
Storing the Appliance
Before storing the appliance, insert the floor brush holder and the tubes into the storage clip at the
rear of the appliance.
Your appliance can now be stored.
Spare Parts
SPARE PARTS
Available to order via website/customer service should you require replacements)
Part No Description Image
T13600001 HEPA Filter
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