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7. All exchanged or substitute parts and products replaced under warranty service
will become the property of Vitality 4 Life. Repaired or replaced products or parts
thereof will be warranted by Vitality 4 Life for the balance of the original warranty
period.
Warranty does not cover:
1. Damage, accidental or otherwise, to the product, not caused by direct defect in
factory workmanship or materials.
2. Damage due to abuse, mishandling, alteration, misuse, commercial service,
tampering, accident, failure to follow care, operating and handling provisions
indicated in the instructions.
3. Damage caused by parts or service not authorized or performed by Vitality 4
Life.
4. ‘Normal’ wear and tear through use of the product.
5. Some states do not allow the exclusion or limitation of incidental or
consequential damages. So the above limitations may not apply to you in the case
of damage in shipment. If your Pilates Reformer with Half Trapeze was damaged
in shipment: Immediately report this type of damage to the parcel carrier and have
them file an inspection report to Vitality 4 Life.
6. You have rights and benefits under the consumer laws in your jurisdiction.
Without detracting from these rights or benefits, Vitality 4 Life excludes all liability
in respect of this product for any other loss which is not reasonably foreseeable from
a failure of this product, which may include liability for negligence, loss of
expenditure associated with the product and loss of enjoyment
Please follow these instructions when making a warranty claim:
1. You must inform Vitality 4 Life as soon as the warranty claim arises and provide
the visual documentation of the defect.
2. Subject to the laws on consumer protection in your country , you must pay all
costs of packaging, transport and insurance corresponding to shipping the product
to Vitality 4 Life
If the warranty claim is not accepted:
a. Vitality 4 Life will inform the customer;
b. If the customer requests, Vitality 4 Life will repair the product provided that the
customer pays the usual charges for such repair; and
c. If applicable, the customer will be responsible for all costs associated with
collecting the product from Vitality 4 Life.
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