1
Owner’s
Manual
OUTDOOR
PATIO HEATER
MODEL: PHRDGH/SS
DANGER
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call your gas supplier or fire department.
WARNING
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
WARNING: For Outdoor Use Only
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce
carbon monoxide which has
no odor. Using it in an enclosed
space can kill you. Never use
this appliance in an enclosed
space such as a camper,
tent or home.
MADE IN CHINA
2
PACKAGE CONTENTS
PART
DESCRIPTION
QUANTITY
A
Reflector Panel
3
B
Reflector Plate
1
C
Head Assembly
1
D
Screw Coupler
1
E
Table
1
F
Tightening Spacer
1
G
Fastening Nut
1
H
Cylinder Housing
1
I
Door (preassembled)
1
J
Post
1
K
Gas Hose
1
L
Regulator
1
M
Base
1
N
Bucket(preassembled)
1
O
Wheel Kit
1
3
HARDWARE CONTENTS
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate or install
the product.
This manual contains important information about the assembly, operation and maintenance of this
patio heater. General safety information is presented in these first few pages and is also located
throughout the manual. Keep this manual for future reference and to educate new users of this
product. This manual should be read in conjunction with the labeling on the product. Safety
precautions are essential when any mechanical or propane fueled equipment is involved. These
precautions are necessary when using, storing, and servicing this patio heater. Using this equipment
with the respect and caution demanded will reduce the possibilities of personal injury or property
damage. The following symbols shown below are used extensively throughout this manual. Always
follow these precautions, as they are essential when using any mechanical or fueled equipment.
DANGER
Failure to comply with the precautions and instructions
provided with this heater can result in death, serious
bodily injury and property loss or damage from
hazards of fire, explosion, burn, asphyxiation, and/or
carbon monoxide poisoning. Only persons who can
understand and follow the instructions should use or
service this heater.
DANGER
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call your gas supplier or fire department.
M8
Flange
Nut
Qty. 2
M8 x 16 mm
Bolt
Qty. 2
M5 x 8 mm
Screw
Qty. 4
M6 x 10 mm
Bolt
Qty. 4
Φ6
Small
Flat
Washer
Qty. 4
Reflector
Spacer
Qty. 3
Φ8
Washer
Qty. 9
Φ6
Washer
Qty. 9
M6 x 10 mm
Screw
Qty. 9
Cap
Nut
Qty. 9
Wing
Nut
Qty. 3
Stainless
Steel Bolt
Qty. 4
Wrench
Qty. 1
(not actual
size)
Reinforced
Ring
Qty. 1
(not actual size)
Deck Ring
Qty. 1
(not actual
size)
4
SAFETY INFORMATION
DANGER
• EXPLOSION - FIRE HAZARD
• Keep solid combustibles, such as building materials,
paper or cardboard, a safe distance away from the
heater as recommended by the instructions.
• Provide adequate clearances around air openings
into the combustion chamber.
• Never use the heater in spaces which do or may
contain volatile or airborne combustibles, or products
such as gasoline, solvents, paint thinner, dust particles
or unknown chemicals.
• During operation, this product can be a source of
ignition. Keep heater area clear and free from
combustible materials, gasoline, paint thinner, cleaning
solvents and other flammable vapors and liquids. Do
not use heater in areas with high dust content.
Minimum heater clearances from combustible
materials: 36" (91 cm) from the sides & 24" (61 cm)
from the top.
DANGER
• EXPLOSION - FIRE HAZARD
• Never store propane near high heat, open flames,
pilot lights, direct sunlight, other ignition sources or
where temperatures exceed 120 degrees F (49°C).
• Propane vapors are heavier than air and can
accumulate in low places. If you smell gas, leave the
area immediately.
• Never install or remove propane cylinder while heater
is lit, near flame, pilot light, other ignition sources or
while heater is hot to touch.
• This heater is red hot during use and can ignite
flammables too close to the burner. Keep flammables
at least 36" (91 cm) from sides & 24" (61 cm) from the
top.
Keep gasoline and other flammable liquids and vapors
well away from heater.
• Store the propane cylinder outdoors in a well
ventilated space out of reach of children. Never store the
propane cylinder in an enclosed area (house,
garage, etc.). If heater is to be stored indoors,
disconnect the propane cylinder for outdoor storage.
DANGER
• CARBON MONOXIDE HAZARD
• This heater is a combustion appliance. All
combustion appliances produce carbon monoxide
(CO) during the combustion process. This product is
designed to produce extremely minute, non-hazardous
amounts of CO if used and maintained in accordance
with all warnings and instructions. Do not block air
flow into or out of the heater.
• Carbon Monoxide (CO) poisoning produces flu-like
symptoms, watery eyes, headaches, dizziness, fatigue
and possibly death. You can't see it and you can't
smell it. It's an invisible killer. If these symptoms are
present during operation of this product, get fresh air
immediately!
• For outdoor use only.
• Never use inside house, or other unventilated or
enclosed areas.
• This heater consumes air (oxygen). Do not use in
unventilated or enclosed areas to avoid endangering
your life.
CAUTION
SERVICE SAFETY
• Keep all connections and fittings clean. Make sure
propane cylinder valve outlet is clean.
• During set up, check all connections and fittings for
leaks using soapy water. Never use a flame.
• Use as a heating appliance only. Never alter in any
way or use with any device.
CAUTION
CAUTION indicates an imminently hazardous situation
which, if not avoided, may result in minor or moderate
personal injury or property damage.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or
death. Read the installation, operation and
maintenance instructions thoroughly before installing
or servicing this equipment.
5
SAFETY INFORMATION
WARNING
California Proposition 65
Combustion by-products produced when using
this product contain chemicals known to the State
of California to cause cancer, birth defects, and
other reproductive harm.
WARNING
BURN HAZARD
• Never leave heater unattended when hot or in use.
• Keep out of reach of children.
WARNING
Certain materials or items, when stored under the
heater, will be subjected to radiant heat and could be
seriously damaged.
WARNING
• This product is fueled by propane gas. Propane gas
is invisible, odorless, and flammable. An odorant is
normally added to help detect leaks and can be
described as a “rotten egg” smell. The odorant can
fade over time so leaking gas is not always detectable
by smell alone.
• Propane gas is heavier than air and leaking propane
will sink to the lowest level possible. It can ignite by
ignition sources including matches, lighters, sparks or
open flames of any kind many feet away from the
original leak. Use only propane gas set up for vapor
withdrawal.
• Store or use propane gas in compliance with local
ordinances and codes or with ANSI/NFPA 58. Turn off
propane when not in use.
WARNING
• Alert children and adults to the hazards of high surface
temperatures. Stay away from these surfaces to avoid
burning skin or igniting clothing.
• Carefully supervise young children when in the vicinity
of the heater.
• Do not hang clothing or any other flammable materials
from the heater, or place on or near the heater.
• Replace any guard or protective device removed for
servicing the appliance prior to placing back in service.
• Installation and repair should be done by a qualified
service person. The heater should be inspected
before use and annually by a qualified service person.
More frequent cleaning may be required as necessary.
It is imperative that the control compartment, burners,
and circulating air passageway of the appliance be
kept clean.
WARNING
We cannot foresee every use which may be made of
our heaters.
Check with your local fire safety authority if you have
questions about heater use.
Other standards govern the use of fuel gases and heat
producing products for specific uses. Your local
authorities can advise you about these.
In Canada, installation must conform to local codes. If
no local codes exist, follow the current National
standards of CANADA CAN/CGA-B 149.2.
6
PREPARATION
Before beginning assembly of product, make sure all parts are present. Compare parts with
package contents list and hardware contents above. If any part is missing or damaged, do not
attempt to assemble the product. Contact customer service for replacement parts.
WARNING – Metal may be sharp. Please wear gloves during assembly.
Estimated Assembly Time: 90 minutes
Tools Required for Assembly (not included):
Phillips screwdriver w/ medium blade, leak detection solution, step ladder
ASSEMBLY INSTRUCTIONS
1. Line up holes on the bracket of wheel assembly (O)
with the corresponding holes on base (M), then insert
M8 x 16 mm bolts (BB) through holes. Hand tighten with
M8 flange nuts (AA). Be sure the wheel assembly (O) is
parallel to the base (M).
Secure the wheel axles on the side face
of the main frame with 4pcs M6X12 bolts. Put
the wheels through the axles, and then put
2pcs Φ8 washers (DD), firm up the wheels with
2pcs M8 nuts (NN).
Note: To improve stability, the preassembled bucket (N)
can be filled with sand (not included).
Hardware Used
2. Attach cylinder housing (H) loosely to
base (M) with M5 x 8 mm screws (CC).
Hardware Used
M8 Flange Nut
M8 x 16 mm
Bolts
M5 x 8 mm Screw
7
ASSEMBLY INSTRUCTIONS
3. Open the preassembled door (I) on cylinder
Housing (H) and place post (J) through the hole on
the top.
4. Secure post (J) to cylinder housing (H) using
the reinforced ring (NN), M6 x 10 mm bolts (DD)
and Φ6 small flat washers (EE). Fasten and cover
with the deck ring (OO).
Hardware Used
5. & 6. Slide fastening nut (G) down the post (J) with the rounded side facing down.
Next, slide the tightening spacer (F) down the post (J) with the smaller side facing down.
Put the table (E) on the post (J) with the metallic side facing up.
M6 x 10 mm
Bolt
Φ6 Small Flat Washer
Reinforced Ring
Deck Ring
8
ASSEMBLY INSTRUCTIONS
7. Attach reflector spacers (FF) and Ø8 washers 7
(GG) to the top of head assembly (C). Tighten the
reflector spacers (FF).
Hardware Used
8. Unscrew stainless steel bolts (LL) from head
assembly (C).
Hardware Used
9. Insert hose of head assembly (C) into post (J).
Secure head assembly (C) to post (J) with
stainless steel bolts (LL).
Note: The control knob on head assembly (C)
should be above the decal on post (J).
Hardware Used
Reflector spacer
Φ8 Washer
Stainless Steel Bolt
Stainless Steel Bolt
9
ASSEMBLY INSTRUCTIONS
10. Remove protective cover from reflector panel (A)
and reflector plate (B).
Note: In order to achieve proper alignment of
reflector sections, it may be necessary to loosen the
preassembled bolts prior to assembly and retighten
once complete.
11. Attach reflector panels (A) together using
M6 x 10 mm screws (II) and Φ6 washers (HH).
Secure loosely with cap nuts (JJ).
Hardware Used
12. Attach reflector plate (B) to reflector panels (A)
using M6 x 10 mm screws (II) and Φ6 washers (HH).
Secure loosely with cap nuts (JJ). Once properly
aligned, tighten all screws and the preassembled bolts.
Hardware Used
Φ 6 Washer
M6 X 10 mm Screw
Cap nuts
Φ 6 Washer
M6 X 10 mm Screw
Cap nuts
10
ASSEMBLY INSTRUCTIONS
13. Slide Φ8 washers (GG) over the threaded ends
of reflectors spacers (FF). Attach reflector assembly
to head assembly (C). Place Φ8 washers (GG) over
threaded ends of reflector spacers (FF) sticking out
through reflector assembly and secure with wing
nuts (KK).
Note: Do not over tighten.
Hardware Used
14. Screw gas hose (K) and regulator (L) onto propane 14
cylinder (not included). Do not cross-thread.
Place the propane cylinder into the cylinder housing (H),
then close the door (I).Code, CSA B149.1, or propane
storage and handling code, B149.2.
WARNING: Use a standard 20 lb. propane cylinder
only. Use this heater only with a propane vapor
withdrawal supply system. See chapter 5 of the Standard
for Storage and Handling of Liquefied Petroleum Gas,
ANS/NFPA 58. Your local library or fire department
should have this book.
A minimum supply pressure of 0.4 P.S.I. is required for
the purpose of input adjustment for propane gas.
Storage of an appliance indoors is permissible only if
the cylinder is disconnected and removed from the
appliance. A cylinder must be stored outdoors in a
well-ventilated area out of the reach of children. A
disconnected cylinder must have dust caps tightly
installed and must not be stored in a building, garage
or any other enclosed area. The minimum permissible
gas supply pressure of 10 W.C. is required for purpose
of input adjustment. A minimum of 17,000 BTUs per
hour is the required input rating for a heater with a
rating less than full.
The pressure regulator and hose assembly supplied
with the appliance must be used.
The installation must conform with local codes, or in the
absence of local codes, with national fuel gas code,
ANS Z223.1/NFPA54, natural gas and propane
Installation Code, CSA B149.1, or propane storage and
handling code, B149.2.
Reflector Spacer
Φ8 Washer
Wing Nut
11
ASSEMBLY INSTRUCTIONS
A dented, rusted or damaged propane cylinder may be
hazardous and should be checked by your cylinder
supplier. Never use a propane cylinder with a damaged
valve connection.
The propane cylinder must be constructed and marked
in accordance with the specifications for LP gas
cylinders of the U.S. Department of Transportation
(DOT) or the standard for cylinders, spheres and
tubes for transportation of dangerous goods and
commission, CAN/CSA-B339.
The cylinder must have a listed overfilling prevention
device.
The cylinder must have a connection device compatible
with the connection for the appliance.
The cylinder used must include a collar to protect the
cylinder valve.
Never connect an unregulated propane cylinder to the
heater.
• Do not store a spare LP-gas cylinder under or near this appliance;
• Never fill the cylinder beyond 80 percent full;
• Place the dust cap on the cylinder valve outlet whenever the cylinder is
not in use. Only install the type of dust cap on the cylinder valve that is
provided with the cylinder valve. Other type of caps or plugs may result in
leakage of propane.
Standard 20 lb. tank
12
OPERATION INSTRUCTIONS
Leak Check
To check for a leak:
1. Make 2-3 oz. leak check solution (one
part liquid dishwashing detergent
and three parts water).
2. Apply several drops of solution where
regulator connects to cylinder and to all
hose and valve connections
3. Make sure all patio heater and
light valves are OFF.
4. Turn cylinder valve ON.
If bubbles appear at any connection,
there is a leak.
1. Turn cylinder valve OFF.
2. If leak is at regulator/cylinder valve connection:
Disconnect, reconnect, and perform another
leak check. Apply the soapy solution to all hose and
valve connections. If you continue to see bubbles
after several attempts, cylinder valve is defective
and should be returned to cylinder’s place of
purchase.
3. If leak is at hose/regulator connection:
This part is defective and you should contact the
customer service department for replacement.
If NO bubbles appear at any connection, the connections are secure.
NOTE: Whenever gas connections are loosened or removed, you must perform a
complete leak test.
• Perform all leak tests outdoors.
• Extinguish all open flames.
• NEVER leak test when smoking.
• Do not use the heater until all connections have been
leak tested and do not leak.
WARNING
13
OPERATION INSTRUCTIONS
Caution: Do not attempt to
operate until you have read and
understand all General Safety
Information in this manual and all
assembly is complete and leak
checks have been performed.
Before Turning Gas Supply ON:
1. Your heater was designed and approved for outdoor use only. Do NOT use it inside a
building, garage, or any other enclosed area.
2. Make sure surrounding areas are free of combustible materials, gasoline, and other
flammable vapors or liquids.
3. Ensure that there is no obstruction to air ventilation. Be sure all gas connections are
tight and there are no leaks.
4. Be sure the cylinder cover is clear of debris. Be sure any component removed during
assembly or servicing is replaced and fastened prior to starting.
Before Lighting:
1. Heater should be thoroughly inspected before each use, and by a qualified service
person at least annually. If relighting a hot heater, always wait at least 5 minutes.
2. Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear.
Suspected areas should be leak tested. If the hose leaks, it must be replaced prior to
operation. Only use the replacement hose assembly specified by the manufacturer.
Lighting:
Note: This heater is equipped with a pilot light that
allows for safer startups and shutdowns. Pilot must
be lit before main burner can be started.
1. Turn the control knob to the “OFF” position.
2. Fully open LP cylinder valve.
3. Open viewing hole by sliding cover to either side.
4. Push control knob in and rotate to pilot position.
Note: For initial start or after any cylinder change,
hold control knob in for 2 minutes to purge air from
gas lines before proceeding. After purging gas line,
please allow 5 minutes before attempting to ignite
heater.
5. Push and release the igniter button until pilot flame is
visible through viewing hole.
6. Once the pilot is lit, continue to depress the control
knob for 30 seconds.
7. If the pilot does not stay lit, repeat steps 4 to 6.
8. If after repeating steps 4 to 6 unit does not light, then:
Push in control knob and turn counterclockwise to
“PILOT”.
• CARBON MONOXIDE HAZARD
• For outdoor use only. Never use inside house, or other
unventilated or enclosed areas. This heater consumes
air(oxygen). Do not use in unventilated or enclosed
areas to avoid endangering your life.
DANGER
14
As you are depressing the control knob, place long
stem lighter into the ignition hole on the emitter screen to light
the pilot.
Repeat step 7.
9. Push in and turn the control knob to the “LOW”, then
release control knob. If you want a higher temperature,
push in the control knob and turn counterclockwise to the
“HIGH”.
Note: If pilot fails to remain lit, all valves should be closed
and a waiting period of at least 5 minutes should pass before
attempting to light.
If you experience any ignition problem please consult
“Troubleshooting” on page 17.
Caution: Avoid inhaling fumes emitted from the heater’s first
use. Smoke and odor from the burning of oils used in
manufacturing will appear. Both smoke and odor will dissipate
after approximately 30 minutes. The heater should NOT
produce thick black smoke.
Note: The burner may be noisy when initially turned on.
To eliminate excessive noise from the burner,
turn the control knob to the PILOT position.
Then, turn the knob to the level of heat desired.
OPERATION INSTRUCTIONS
When heater is ON:
Emitter screen will become bright red due to intense
heat. The color is more visible at night. Burner will
display tongues of blue and yellow flame. These
flames should not be yellow or produce thick black smoke, indicating an obstruction of
airflow through the burners. The flame should be blue with straight yellow tops. If
excessive yellow flame is detected, turn off heater and consult “Troubleshooting” on
page 19.
Re-lighting:
Note: For your safety, control knob cannot be turned OFF without first depressing
control knob in PILOT position and then rotating it to OFF.
1. Turn control knob to OFF.
2. Wait at least 5 minutes, to let gas dissipate, before attempting to relight pilot.
3. Repeat the “Lighting” steps on prior page.
FOR YOUR SAFETY
Be careful when attempting to manually ignite this
heater. Holding in the control knob for more than 20
seconds before igniting the gas will cause a ball of
flame upon ignition.
WARNING
15
Shut Down:
1. Turn control knob clockwise to PILOT. (Normally, burner will make a slight popping
sound when extinguished.) Burner will extinguish but PILOT will remain ON.
2. To extinguish PILOT depress control knob and continue to turn it clockwise to OFF.
3. Turn cylinder valve clockwise to OFF and disconnect regulator when heater is not in
use.
Note: After use, some discoloration of the emitter screen is normal.
OPERATION CHECKLIST
For a safe and pleasurable heating experience, perform this check before each use.
Before Operating:
User is familiar with entire owner’s manual and understands all precautions noted.
All components are properly assembled, intact and operable.
No alterations have been made.
All gas connections are secure and do not leak.
Outside temperature is adequate. Please note that wind velocity is below 10 mph.
Unit will operate at reduced efficiency below 40°F.
Heater is outdoors (outside any enclosure).
There is adequate fresh air ventilation.
Heater is away from gasoline or other flammable liquids or vapors.
Heater is away from windows, air intake openings, sprinklers and other water
sources.
Heater is located at least 24" (top) / 36" (sides) from combustible materials.
Heater is on a hard and level surface.
There are no signs of spider or insect nests.
All burner passages are clear.
All air circulation passages are clear.
Children and adults should be alerted to the hazards of high surface temperatures .
After Operation
1. Gas control is in OFF position.
2. Gas Tank valve is OFF.
3. Disconnect Gas line.
FOR YOUR SAFETY
Heater will be hot after use. Handle with extreme care.
WARNING
16
CARE AND MAINTENANCE
Keep exterior surfaces clean.
Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
While cleaning your unit, be sure to keep the area around the burner and pilot assembly
dry at all times. Do not submerge the control valve assembly. If the gas control is
submerged in water, do NOT use it. It must be replaced.
Keep the appliance area clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
Do not obstruct the flow of combustion and ventilation air.
Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.
Air flow must be unobstructed. Keep controls, burner, and circulating air passageways
clean.
Spiders and insects can nest in burner or orifices. This dangerous condition can
damage heater and render it unsafe for use. Clean burner holes by using a heavy-duty
pipe cleaner. Compressed air may help clear away smaller particles.
Carbon deposits may create a fire hazard. Clean dome and burner screen with warm
soapy water if any carbon deposits develop.
Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly
than normal. Frequently check for corroded areas and repair them promptly.
Use high-quality automobile wax to help maintain the appearance of the heater. Apply
to exterior surfaces from the pole down. Do not apply to emitter screen or domes.
Storage
Between uses:
• Turn control knob OFF.
• Disconnect LP source.
• Store heater upright in an area sheltered from direct contact with inclement weather
(such as rain, sleet, hail, snow, dust and debris).
• If desired, cover heater to protect exterior surfaces and to help prevent build-up in air
passages.
Note: Wait until heater is cool before covering.
During periods of extended inactivity or when transporting:
• Turn control knob OFF.
• Disconnect LP cylinder and move to a secure, well-ventilated location outdoors.
• Store heater upright in an area sheltered from direct contact with inclement weather
(such as rain, sleet, hail, snow, dust and debris).
FOR YOUR SAFETY:
• Do NOT touch or move heater for at least 45 minutes after use.
• Reflector is hot to the touch.
• Allow reflector to cool before touching.
WARNING
17
• If desired, cover heater to protect exterior surfaces and to help prevent build-up in air
passages.
Never leave LP cylinder exposed to direct sunlight or excessive heat.
Note: Wait until heater is cool before covering.
Service
Only a qualified service person should repair gas passages and associated
components.
Caution: Always allow heater to cool before attempting service.
ANS Z83.26-2007/CSA 2.37-2007 Gas-Fired Outdoor Infrared Patio Heaters
ANS Z83.26a-2008/CSA 2.37a-2008 Gas-Fired Outdoor Infrared Patio Heaters
18
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light
Note: Heater operates
at reduced efficiency
below 40ºF (5ºC)
Cylinder valve is closed
Open valve
Blockage in orifice or pilot tube
Clean or replace orifice or
pilot tube
Air in gas line
Open gas line and bleed it
(pressing control knob in) for not
more than 1 - 2 minutes or until
you smell gas
Low gas pressure with cylinder valve fully open
Turn cylinder valve OFF and replace
cylinder
Igniter fails
Use match to light pilot; obtain new
igniter and replace
Pilot won’t stay lit
Dirt built up around pilot
Clean dirt from around pilot
Connection between gas valve and pilot
assembly is loose
Tighten connection and perform
leak check
Thermocouple is not operating correctly
Replace thermocouple
Burner won’t light
Propane cylinder is frosted over
Wait until the propane cylinder
warms up and becomes unfrosted
Blockage in orifice
Clear blockage
Control knob is not in ON position
Turn control knob to ON
Burner flame is low
Gas pressure is low
Turn cylinder valve OFF and replace
cylinder
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
Use a full cylinder
Control knob fully ON
Check burner and orifices for
blockage
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Thick black smoke
Blockage in burner
Remove blockage and clean burner
inside and outside
Gas odor with
extreme yellow
tipping of flame.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater glow is
excessively uneven.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater makes
popping noises.
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Carbon build-up
Dirt or film on reflector and burner screen
Clean reflector and burner screen
19
ONE-YEAR LIMITED WARRANTY
This product is inspected, tested and carefully packaged to minimize the chance of
damage during shipment. If a part within one year from the date of purchase proves to
be defective in material or fabrication under normal use, the part will be repaired or
replaced. Sunheat International’s obligation under the warranty is to replace or repair
defective parts at our discretion. Any expenses or damage resulting from the installation,
removal or transportation of the product will the responsibility of the owner and are not
covered by this warranty. The owner assumes all other risks arising out from the use or
misuse of the product. The warranty will be void if the product is damaged or failure is
deemed by Sunheat to be caused by accident, alteration, misuse, abuse, incorrect
installation or removal, or connection to an incorrect power source by the owner.
Sunheat International neither assumes, nor authorizes any person or entity to assume,
any obligation or liability associated with its products.
WARRANTY CLAIM PROCEDURE: Any product that proves to be defective within the
warranty period must be delivered to the nearest SUNHEAT Warranty Service Center or
to the address below. All transportation charges are the responsibility of the consumer.
A copy of the original receipt must accompany all warranty claims.
SUNHEAT International
3724 Arch Ave
Grand Island, NE 68803
www.sunheat.com
1-877-467-8643
-
_____________________________________________________________________
________
SUNHEAT International
Warranty Registration
Please return this card within 30 days of purchase to activate your warranty.
THANK YOU
NAME:____________________________________PHONE: ____________________
ADDRESS: ____________________________________________________________
CITY:______________________________________ STATE:______ ZIP:__________
EMAIL ADDRESS:______________________________________________________
DEALER PURCHASED FROM:___________________________________________
DEALER’S ADDRESS: __________________________________________________
MODEL #:______________________________SERIAL #:______________________
DATE PURCHASED: Month_______ Day_____ Year_______ PH1YR
