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Before you call for service...
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • Whilethis isnot caused by the washer, you can slow the
polg-cotton blends and pilling processby washing garments insideout.
fuzzg fabrics
Snags,holes,tears, rips Pins,snaps,hooks,sharp • Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Removelooseitems like pins,objects in pockets and
zippers and sharpobjects sharp buttons.
left in pockets • Turn knits (whichsnag easily)inside out.
Undiluted chlorine bleach • Checkbleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come incontact with undiluted bleach.
Chemicals like hair bleach or • Rinseitemsthat may have chemicals on them before
dge,permanent wave solution washing.
Wrinkling Improper sorting • Avoidmixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener,
Overloading or incorrect • Load your washer soclothes have enough room to move
water level freely with water covering allof the clothes.
Incorrect wash and • Hatch Cycleselectionto the type of fabric you are washinc
drgcgcles (especiallyfor easycare loads).
Repeated washing in • Wash in warm or cold water,
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic knocking" Shifter mechanism is • The drive system will engage at the start of agitate and
engaging or disengaging disengagewhen agitate iscomplete, Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't usegears,This
or "zip" sound during direction sound isthe motor rotating back and forth to agitate your
agitate laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate,the motor makesshort agitation strokes
sounds at end of agitate to redistributethe load.
"Click" when water Relay switch • The relay makes aclick soundwhen activated.Thewater
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature • This valve mixesin cold and hot water,The "clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature • This valve mixesin cold and hot water,The sound changes
during fill Control Valve when the valves areturned on and off.
Motor "whining up"or Motor ramping up/down • The motor will speed up incrementally during the spin cycle,
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump • The drain pump will make a humming sound when pumping
out water after agitation stopsand continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air,It starts to gurgle.
The washer shouldthen begin spinning and the sound will
continue until it is donespinning.
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