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PROBLEH SOLVER
BEFORE CALLING FOR SERVICE
IF BURNERS DO NOT IGNITE PROPERLY, CHECK FOR THE FOLLOWING:
Make sure that the gas shut-offvalve isin the
ON position and the gas supply to the house
is not shut off.
Make sure the burner caps are properly
positioned and the burner ports are not
clogged. Clear ports with a wire or
straightened paper clip if clogged.
Make sure the igniters are clean and dry.
Check the power supply. It should be properly
grounded with the correct polarity. Make sure
the unit is plugged in and the circuit breaker is
not tripped.
When the electrical power connection has
been activated at the first power up or re-
connected after an outage, the igniters may
spark once or twice even though all burner
knobs are in the off position.
• Make sure thatthere is no draft in the room.
For Authorized Service or Parts
We want you to be a satisfied customer. Ifa situation arises that has not been resolved to your satisfaction,
please let us know. Call 800-944-2904 or write us at:
BSH Home Appliances Corp.
Customer Support
SSS I McFadden Ave.,
Huntington Beach, CA 92649
Please include the Model Number, Serial Number and Date of Original Purchase / Installation with all
communication. (See Back Cover)
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