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Troubleshooting en
25
14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
▶ Press and hold the temperature setting button (refri-
gerator compartment) for 9 to 11seconds until an
audible signal sounds.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
Side panels of the ap-
pliance are warm.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
A warning signal
sounds and
flashes.
Different causes are possible.
▶ Press the temperature setting button (freezer com-
partment).
a The alarm is switched off.
The appliance door is open.
▶ Close the appliance door.
External ventilation openings are covered up.
▶ Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in.
▶ Do not exceed the max. freezing capacity.
→"Freezing capacity", Page21
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