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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/. Review the chart on this page first
and you may not need to call for service.
GEAppliances.com
le_i_i ii:i ii:i i¢i_i Possible Causes
Burners have yellow or The combustion quali_y of
yellow-tippedflames burner flames needs to be
determhled visually.
What ToDo
• Use the illustrations below to detemfine if your burner
flau]es are nomml. If burner haines look like A, call fin"
service. Normal burner gaines should look like B or C,
dei)ending on the t,ipe oI gas you use. X_]th I,P gas, some
yellow hi)ping oi5 outer cones is nolmal.
A-Yellow flames B-Yellow tips C-Softblueflames
Carlfor service on outercones Normal for natural
NormalforLPgas gas
Control knobs Controls improperly set. * To turn from the OFF l)osition, l)ush the knob in and
will not turn then turn.
Burners do Plug on cooktop is not * Make sure electrical l)lug ix l)lugged into a live, In'elderly
notlight completely inserted in the grounded outlet.
electrical outlet.
Gas supply not comlected * See the lustnll:uiou/ustrttcfious that crone with votu"
or turned on. c_)_)ktol).
A fuse in your hmne may be * Rel)lace the fl/se or reset the circuit breakel:
blown or the circuit breaker
tripped.
Igniter orifice in burner body * Remove the obstruction. See the Care and cleaning of
may be clogged, the coo/flop section.
Burner parts not replaced * See the Care and cleaning of the coo/flop section.
correctly.
Hole in burner top behind * Use a small sewing needle to Uul)lug.
the igniter may be clogged.
Ticking soundof spark Control lomb is still * Turn the knob ()tit of the LITE l)ositiou to the desired
igniter persists after in the LITE position, setting.
burner lights ,, Turn the burner off and relight./f ticking ix still
l)reseut, call fin" service.
Ticking sound persists Be sure the knob is in the * I_.euiove knob by l)ullin'_ it straight off the stem and
after burner is turned off OFF position, check the bottom of the knob fin" any buildu l) of soil.
Burner flames very Improper air to gas ratio. */I cookto l) ix connected to l,P gas, check :111steps
large oryellow in the Installation Instructions that C;lIlle with
your cooktop.
/3
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