T24020 / T24020W
20L Manual Microwave
SAFETY AND INSTRUCTION MANUAL
PLEASE READ CAREFULLY
*Subject to registering your Extended Guarantee online at www.towerhousewares.co.uk.
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GREAT BRITISH DESIGN, INNOVATION
AND EXCELLENCE SINCE 1912
Since the turn of the 20th century, Tower has been designing,
developing and manufacturing housewares and small
appliances used by millions of households throughout the
UK and beyond. During the 1960s, the rise in popularity
of pressure cooking saw Tower become the UK’s largest
producer of pressure cookers, right through into the late
1980s. In recent years the Tower brand has been reborn with
an exciting and varied range of housewares and electrical
appliances that have quickly reinstated the brand’s richly
deserved status as a household name.
Visit
www.towerhousewares.co.uk
for more fantastic products.
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Contents:
Thank you for purchasing this appliance from the
Tower range.
Please read this manual carefully BEFORE using the
appliance for your own safety.
It has been designed to provide many years of
trouble-free use.
There are many benefits to using a Tower Microwave:
• With a large 20 litre capacity you can cook quick
and easy meals for the whole family.
• The manual 30 minute timer allows for easy time
control and adjustments.
• 6 different power levels, simply adjusted to suit a
variety of functions.
1. Specifications
Components and
structure
2. Technical data
3. Important Safety
Information
4. Before First Use
5. Using your
Appliance
6. Troubleshooting
7. Servicing Safeguards
8. Recycling
9. Cleaning & Care
10. Wiring Safety
11. Warranty Information
12. Your Receipt
See back page for Customer
Service Information.
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This box contains:
Instruction Manual
Microwave Oven
Roller Ring
Glass Tray
1. Oven Window
2. Roller Ring (inside)
3. Glass Tray (inside)
4. Door Handle
5. Control Panel
6. Timer
7. Power Dial
1 - Specifications:
Structure of your appliance:
1 2 3 4 5
6
7
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Description: Microwave Oven
Model: T24020 / T24020W
Rated Voltage: 220-240V
Frequency: 50Hz
Input Power: 1280W
Output Power: 800W
Microwave Frequency: 2450Mhz
Documentation
We declare that this product conforms to the following product legislation in
accordance with the following directive(s):
2014/30/EU Electromagnetic Compatibility Directive.
2014/35/EU Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food
(LFGB section 30 & 31).
2009/125/EC Eco-Design of energy related products
RK Wholesale LTD Quality Assurance, United Kingdom.
2 - Technical Data:
Should you encounter problems or require a replacement part, contact the Tower
Customer Support Team: +44 (0) 333 220 6066.
Some spare parts may be ordered from the Tower website.
Your warranty becomes void should you decide to use non Tower spare parts.
Spare parts can be purchased from www.towerhousewares.co.uk
Guarantee for spare parts:
The spares and accessories are guaranteed for 1 year from date of purchase.
The main body and housing are guaranteed for the extended free warranty subject
to registration.
If any defect arises due to faulty materials of workmanship, the faulty products must
be returned to the place of purchase within 12 months from the date of purchase.
Refund or replacement is at the discretion of the retailer.
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Please read these notes carefully BEFORE using your
Tower appliance
3 - Important Safety Information:
• Check that the voltage
of the main circuit
corresponds with the
rating of the appliance
before operating.
• If the supply cord or
appliance is damaged,
stop using the
appliance immediately
and seek advice from
the manufacturer,
its service agent or
a similarly qualified
person.
• DO NOT let the cord
hang over the edge of a
table or counter or let it
come into contact with
any hot surfaces.
• DO NOT carry the
appliance by the power
cord.
• The use of accessory
attachments is not
recommended by the
appliance manufacturer
apart from those
supplied with this
product. DO NOT use
extension cords with
the appliance.
• DO NOT pull the plug
out by the cord as this
may damage the plug
and/or the cable.
• Switch off at the wall
socket then remove the
plug from the socket
when not in use or
before cleaning.
• Switch off and
unplug before fitting
or removing tools/
attachments, after use
and before cleaning.
• Close supervision is
necessary when any
appliance is used by or
near children.
• Children should not
play with the appliance.
• This appliance can
be used by children
aged from 8 years and
above and persons
with reduced physical,
sensory or mental
capabilities or lack
of experience and
knowledge if they have
been given supervision
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or instruction
concerning use of the
appliance in a safe way
and understand the
hazards involved.
• Cleaning and user
maintenance should
not be undertaken
by children without
supervision.
• Take care when any
appliance is used near
pets.
• DO NOT use this
product for anything
other than its intended
use.
• This appliance is for
household use only.
CAUTIONS
• DO NOT operate the
microwave with the
door open, due to
the safety interlocks
built into the door
mechanism. It is
important not to
tamper with the safety
interlocks (safety
interlocks automatically
switch off any cooking
activity when the
door is opened). This
could result in harmful
exposure to excessive
microwave energy.
• DO NOT place any
object (such as kitchen
towels, napkins, etc.)
between the microwave
front face and the door
or allow food or cleaner
residue to accumulate
on sealing surfaces.
• DO NOT operate
the microwave if
it is damaged. It is
particularly important
that the microwave
door closes properly
and that there is no
damage to its door
hinges, latches, door
seals and sealing
surfaces.
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• Please ensure cooking
times are correctly set.
Small amounts of food
require shorter cooking
or heating time. Over
cooking may result in
the food catching on
fire and subsequent
damage to the
microwave
• When heating liquids,
e.g. soups, sauces and
beverages in your
microwave, avoid using
straight sided containers
with narrow necks.
Stir the liquid before
placing the container
in the microwave and
again halfway through
the heating time. After
heating, let it stand,
stir or shake it again
carefully and check the
temperature of it before
consuming to avoid burns
(especially, contents of
feeding bottles and baby
food jars).
• An exhaust outlet is
located on the top,
bottom or side of the
microwave. Don’t block
the outlet. It could
result in damage to your
microwave and poor
cooking results.
• DO NOT operate the
microwave when empty.
It is best to leave a glass
of water in the microwave
when not in use. The
water will safely absorb all
microwave energy if the
microwave is accidentally
started.
• Improper use could
result in damage to the
microwave.
• DO NOT use wooden
containers and ceramic
containers that have
metallic (e.g. gold or
silver) inlays. Always
remove metal twist ties.
Check that the utensils
are suitable for use in the
microwave before use.
They may heat up and
char. Metal objects in
particular may arc in the
microwave, which can
cause serious damage.
• DO NOT rinse the glass
tray by placing it in water
just after cooking. This
may cause breakage or
damage.
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• Before cooking pierce
the skin of potatoes,
apples or any such fruit
or vegetables. They could
burst.
• DO NOT cook eggs in
their shell. Eggs in their
shell and whole hard-
boiled eggs should not be
heated in the microwave
since they may explode,
even after microwave
heating has ended.
Pressure will build up
inside the egg which will
burst.
• DO NOT attempt deep fat
frying in your microwave.
This could result in a
sudden boil over of hot
liquid.
• If smoke is observed,
switch off or disconnect
the microwave from the
power supply and keep
the microwave door
closed in order to stifle
any flames. It can cause
serious damage such as
fire or electric shock.
• When food is heated or
cooked in disposable
containers made of
plastic, paper or other
combustible materials
keep an eye on the
microwave and check it
frequently.
• The microwave should
be cleaned regularly and
any food deposits should
be removed. Failure to
maintain the microwave
in a clean condition could
lead to deterioration of
the surface. This could
adversely affect the
life of the appliance
and possibly result in a
hazardous situation.
• Follow exact directions
given by each
manufacturer for their
popcorn product. DO
NOT leave the oven
unattended while corn
is being popped. If
corn fails to pop after
the suggested times,
discontinue cooking.
Never use a brown
paper bag for popping
corn. Never attempt to
pop leftover kernels.
Overcooking could result
in the corn catching fire.
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• DO NOT use harsh
abrasives cleaners or
sharp metal scrapers
to clean the microwave
door glass. They can
scratch the surface, which
may result in the glass
shattering.
• After cooking, the
container is very hot. Use
gloves to take out the
food and avoid steam
burns by directing steam
away from the face and
hands.
• This appliance is intended
to be used in household
and similar applications
such as:
• Staff kitchen areas in
shops. Oces and other
working environments.
• Farm houses.
• By clients in hotels,
motels and other
residential
environments,
bed & breakfast type
environments.
• The microwave oven is
intended for heating food
and beverages. Drying
of food or clothing and
heating of warming
pads, slippers, sponges,
damp cloth and similar
may lead to risk of injury,
ignition or fire.
• The door or outer surface
may get hot when the
appliance is operating
• In the unlikely event
the appliance develops
a fault, stop using it
immediately and seek
advice from the Customer
Support Team:
+44 (0) 333 220 6066
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• Take out all of the packaging. If there is a safe film over the oven, tear it off
before use. Check carefully for damage. Should you find any, immediately
notify your dealer or contact our Customer Service Team.
• Microwave ovens must be placed under dry and non-corrosive environments
and kept away from heat and humidity sources, such as gas burners or water
tanks.
• To ensure sucient ventilation, the distance from the back of the microwave
to the wall should be at least 10 cm., the distance from the side of the
microwave to the wall at least 5 cm and the free distance above the top
surface at least 20 cm. The distance from the microwave to the ground should
be at least 85 cm.
• The microwave should be positioned away from TVs, radios and other
antennae, as this may cause interference or disturbance in the signal.
• The appliance must be positioned so that the plug is accessible, and has a
good grounding in case of leakage. A ground loop can be formed to avoid
electric shock.
• The microwave oven must be operated with the door closed.
• The microwave oven must not be placed in a cabinet.
• The microwave oven is intended to be used free-standing.
• The back of the oven must be placed against a wall.
• During first use the microwave oven may omit an odour and slightly smoke.
This is due to manufacturing residue or oil on the heat element or oven
cavity. This is normal and should not occur after several uses. Keep doors and
windows open to ensure good ventilation. It is recommended to place a cup
of water on the glass tray set on high and operate the microwave oven several
times to help clean the microwave of residue.
• Check that there is no damage to the cord or any visible damage to the body
• Your appliance is now ready for normal use.
• Dispose of the packaging in a responsible manner
4 - Before First Use
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1. Door lock: The microwave’s oven door must be properly closed in order for it to
operate.
2. Oven window: Allows users to see the contents at any time.
3. Roller ring: The glass tray sits on its wheels; it supports the glass tray and helps it to
balance when rotating. Do not use the microwave without the roller ring.
4. Rotating axis: The glass tray sits on the axis; the motor underneath it drives the
glass tray to rotate.
5. Glass tray: Rotates during operation to help food cook evenly.
6. Control panel: Lets you choose between different functions when operating your
microwave.
The Control Panel:
The control panel consists of two dials for power and timer settings.
Microwave cooking:
Microwave cooking:There are six microwave power levels to choose from when
cooking your food. Turn the power dial clockwise or anti-clockwise to cycle between
the available power levels.
The power levels are as follows:
Power Setting
100% High
85% M.High
66% Medium
48% M.Low
37% Defrost
17% Low
To start a cooking session:
1. Place food in the oven and close the door.
2. Turn the power selection dial to select a power level.
3. Use the timer dial to set a cooking time.
4. To stop the oven during the cooking process, push the door release button or
open the door by the handle.
5. A bell will ring to indicate the microwave has finished cooking.
Note: The microwave will start cooking as soon as the timer dial is turned.
When selecting a time of less than 10 minutes, take care to turn the timer past the
10 minute mark before dialling back to your required cooking time.
CAUTION: Always return the timer back to its initial ( 0 ) position after cooking
or when not using the microwave.
Power Dial:
Use this dial to
choose a cooking
power level when
preparing to use the
microwave.
Timer Dial:
Use the manual timer
dial to select a cooking
time between
0 – 30 minutes. A bell
will be heard when the
cooking cycle ends and
the timer returns to its
initial position.
5 - Using Your Appliance
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Utensils guideline:
It is strongly recommended to only use containers which are suitable and safe for
microwave cooking. Generally speaking, containers made of heat-resistant ceramic,
glass or plastic are suitable for microwave cooking. Never use metal containers
for microwave cooking and combination cooking as sparks are likely to occur and
there is a risk of fire or injury. When cooking microwave meals, always check the
packaging to see which parts are microwave safe. Use the below table as reference:
CAUTION:
There are a number of accessories available on the market. Before you buy,
make sure they are suitable for microwave use. When you put food into the
microwave, ensure that the food supports and/or covering do not come in
direct contact with any of the internal walls or the ceiling of the cavity since
discolouration may take place.
Some plastics are heat-proof only up to certain temperatures. Check carefully!
Always remove the lids of jars and containers, including takeaway food containers,
before putting them in your microwave. If the lids are not removed, steam and
pressure can build up inside and cause an explosion even after microwave cooking
has stopped.
Do not use straight sided containers with narrow necks when heating liquid. Use
extreme care when inserting a spoon or other utensils into the container.
Material
Microwave
Safe
Notes
Heat resistant
ceramic
Yes
Never use ceramics that are decorated with a
metal rim or glazed.
Heat-resistant
plastic
Yes
Cannot be used for extended periods of time
when microwave cooking.
Heat-resistant
glass
Yes
Plastic film Yes
Not to be used when cooking meat or chops as,
the high temperature may damage the film.
Grill rack No
Metal container No
Never to be used in the microwave. Microwaves
cannot penetrate through metal. Microwaving
with a metal container can result in fire.
Lacquer No
Poor heat-resistance. Cannot be used for high
temperature cooking.
Bamboo wood
and paper
No
Poor heat-resistance. Cannot be used for high
temperature cooking.
Cling film Yes
Cling film can be used as long as it is pierced to
let steam escape, and it not touching the food.
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Cooking tips:
The following factors may affect the cooking result:
Food arrangement:
Place thicker areas towards the outside of the dish with the thinner parts towards
the centre. Spread it evenly and avoid overlap if possible.
Cooking time length:
Begin cooking on a shorter time setting and evaluate the food after it times out.
Extend the time as necessary. Over cooking may result in burnt food and smoke.
Piercing:
Food such as potatoes, fish, chicken and sausages all need to be pierced in several
places before cooking, so that steam does not build up and cause the food to
explode.
Cooking food evenly:
Food such as chicken, burgers or steak should be turned once during cooking.
Depending on the type of food, if applicable, stir from outside to the centre of the
dish once or twice during cooking.
Allow standing time:
Once the cooking time has finished, allow food to stand in the microwave for a
few minutes. This allows the food to complete its cooking cycle and to cool down
naturally.
If the food is cooked fully:
The colour and firmness of food help to determine whether it done. The following
signs show that the food is ready:
• Steam coming out from all parts of the food, not just the edge
• Joints of poultry can be moved easily
• Pork or poultry show no signs of blood
• Fish is opaque and can be sliced easily with a fork
Browning dish:
When using a browning dish or self-heating container, always place a heat-resistant
insulator, such as a porcelain plate, under it to prevent damage to the turntable
and rotating ring.
Microwave safe plastic wrap:
When cooking food with high fat content, do not allow the plastic wrap to come
into contact with the food, as it may melt.
Microwave safe plastic cookware:
Some microwave safe plastic cookware might not be suitable for cooking foods
with high fat and sugar content. The preheating time specified in the dish
instruction manual must not be exceeded.
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CAUTION:
• Food should be turned over partway through the cooking process to ensure
even cooking.
• Defrosting will typically take longer than cooking.
• Defrosting can be considered complete when the food can be cut with a knife.
• Microwaves penetrate around 4cm into most foods.
• Defrosted food should be consumed as soon as possible; it is not advisable to
put it back into the refrigerator. DO NOT refreeze food that has been previously
defrosted.
6 - Troubleshooting
Questions Answers
Is it normal for the
glass tray to turn in
either direction?
Yes. The glass tray can rotate clockwise or anti-clock-
wise, depending on the rotation of the motor when the
cooking cycle starts.
Can I operate my
microwave whilst it is
empty?
No, never run it empty or with a very small load for a
long period of time, as this will damage the microwave.
Can I open the door
whilst the microwave is
running?
You can open the door at any point during cooking.
The microwave energy will automatically switch off
when the door is opened, and the time setting will
pause until the door is closed.
Why is my microwave
sparking?
If you see sparks in your microwave, turn it off
immediately. Sparks can be caused by:
metal or aluminium foil that touches the interior of
the microwave, metal from a closing strip or tableware
with metallic edges, recycled paper that contains small
metal particles and aluminium foil that is not correctly
covering the food.
Remove anything from the microwave that may contain
metal. Refer to the Utensils Guideline in this manual for
reference of what containers are microwave safe.
I am trying to cook
eggs and they are
popping. What do I do?
When you bake or poach eggs, the yolk can pop due to
a build-up of steam inside the yolk membrane. Pierce
the yolk with a toothpick before cooking. Never cook
eggs without first piercing their shells.
My microwave is taking
longer to cook food
than the cooking guide
says.
Variations in the size, shape and weight of your food can
affect cooking times.
Cooking guide times and heat settings should be used
as suggestions to help prevent over-cooking. If you find
the cooking time or temperature is not suited to your
ingredients, adjust accordingly.
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Can I operate my
microwave without the
glass tray?
No. If you remove the glass tray you will get poor
cooking results. Ensure that all dishes used in the
microwave fit correctly on to the glass tray.
What does standing
time mean and why is
it recommended?
Standing time means that food should be removed
from the microwave and allowed to ‘stand’ for an
additional time to let it finish cooking.
This is important because with microwave cooking, the
heat is held in the food, not in the oven. Many foods
build up enough internal heat to allow the cooking
process to continue, even after the food is removed
from the oven. Standing time for joints of meat, large
vegetables and cakes is to allow the inside to cook
completely, without overcooking the outside.
Most directions on microwavable food will note how
much standing time is required.
7 - Servicing safeguards - Microwave
radiation
It is hazardous for anyone, other than a qualied service technician, to carry out any service for
repairing operation which involves removal of any cover which gives protection against exposure
to microwave energy.
The temperature of accessible surfaces may be high when the appliance is operating.
The high voltage capacitor remains charged after disconnection; short the negative terminal of a
H.V capacitor to the oven chassis (use a screwdriver) to discharge before touching.
Magnetron
High voltage transformer
High voltage capacitor
High voltage diode
High voltage fuse
The following conditions may cause undue microwave exposure during servicing.
Improper tting of magnetron;
Improper matching of door interlock, door hinge and door;
Improper tting of switch support;
Door, door seal or enclosure has been damaged.
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DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic
rubbish. You are required to dispose of old electrical and electronic appliances like
this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to
information about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must
be recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site
for recycling, once it has reached the end of its life.
8 - Recycling
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• The microwave should be cleaned regularly and any food deposits removed.
• Remove the power cord from the wall outlet before cleaning. Don’t immerse the
appliance in water or other fluids when cleaning.
• Failure to maintain the microwave in a clean condition could lead to deterioration
of the surface. This could adversely affect the life of the appliance and possibly
result in a hazardous situation.
• Never use hard detergent, gasoline, abrasive powder or metal brush to clean any
part of the appliance.
• Do not remove the waveguide cover.
• After lengthy use, it is possible for odours to emit from the microwave.
The following 2 points are some methods to remove odours or unpleasant smells:
• Place several lemon slices in a cup, then heat on High power for 2-3 minutes.
• Put some orange peel into the microwave, and then heat them on High power for
1 minute.
NEVER IMMERSE THE MICROWAVE, CORD, OR PLUG IN WATER OR ANY OTHER
LIQUID.
Tips for cleaning
If the seal of the microwave is dirty, it may stop the door from closing properly. Keep
the seal clean.
Spicy sauces such as ketchup and mustard, or salty dishes such as salted meat, contain
ingredients that can erode the surface. After use, you should always clean the oven
interior.
Food residue from spillovers or splatters will attract microwave energy, causing it to
burn onto the surface. This could reduce the eciency of the microwave and may
cause bad odours.
Details for cleaning door seals, cavity and adjacent parts:
• Exterior: Wipe the appliance with a damp soft cloth.
• Door: Using a damp soft cloth, wipe clean the door and window. Wipe the door
seals and adjacent parts to remove any spills. Wipe the control panel with a
slightly dampened soft cloth.
• Interior walls: Wipe clean the interior with a damp soft cloth. Wipe clean the
waveguide cover to remove any food remnants.
• Glass tray / Rotation ring / Rotation axis: Wash with mild soap water. Rinse with
clean water and allow it to dry thoroughly.
NOTE!
Do not remove the waveguide cover during cleaning. Make sure the waveguide cover is
installed correctly and has not been damaged during cooking.
9 - Cleaning & Care
19
WARNING:
This appliance MUST be earthed!
10- Wiring Safety for UK Use Only
IMPORTANT
As the colours in the
mains lead of this
appliance may not
correspond with the
coloured markings
identifying the
terminals in your plug,
please proceed as
follows:
The wires in the mains lead are coloured
in accordance with the following code:
Blue neutral [N] Brown live
[L] Green/Yellow [EARTH]
Plug Fitting Details (Where Applicable).
The wire coloured blue is the neutral
and must be connected to the terminal
marked [N] or coloured black.
The wire coloured brown is the live wire
and must be connected to the terminal
marked [L] or coloured red.
The wire coloured green/yellow must be
connected to the terminal marked with
the letter [E] or marked .
On no account must either the brown
or the blue wire be connected to the
[EARTH] terminal .
Always ensure that the cord grip is
fastened correctly.
The plug must be fitted with a fuse
of the same rating already fitted and
conforming to BS 1362 and be ASTA
approved.
If in doubt consult a qualified electrician
who will be pleased to do this for you.
Non-Rewireable Mains Plug
If your appliance is supplied with a non-
rewireable plug fitted to the mains lead
and should the fuse need replacing,
you must use an ASTA approved one
(conforming to BS 1362 of the same
rating).
If in doubt, consult a qualified
electrician who will be pleased to do
this for you.
If you need to remove the plug -
disconnect it from the mains - then cut
it off of the mains lead and immediately
dispose of it in a safe manner. Never
attempt to reuse the plug or insert it
into a socket outlet as there is a danger
of an electric shock.
FUSE
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This product is guaranteed for 12 months
from the date of original purchase.
If any defect arises due to faulty materials
of workmanship, the faulty products must
be returned to the place of purchase.
Refund or replacement is at the discretion
of the retailer.
The Following Conditions Apply:
• The product must be returned to the
retailer with proof of purchase or a
receipt.
• The product must be installed and
used in accordance with the
instructions contained in this
instruction guide.
• It must be used only for domestic
purposes.
• It does not cover wear and tear,
damage, misuse or consumable parts.
• Tower has limited liability for incidental
or consequential loss or damage.
This guarantee is valid in the UK and Eire
only.
The standard one year guarantee is only
extended to the maximum available for
each particular product upon registration
of the product within 28 days of purchase.
If you do not register the product with us
within the 28 day period, your product is
guaranteed for 1 year only.
To validate your extended warranty, please
visit www.towerhousewares.co.uk and
register with us online. Alternatively, call
our customer registration line on
+44 (0) 333 220 6066.
Please note that length of extended
warranty offered is dependent on product
type and that each qualifying product
needs to be registered individually in order
to extend its warranty past the standard
1 year.
Extended warranty is only valid with proof
of purchase or receipt.
As a thank you for purchasing
one of our fantastic products,
we are offering you an extra
2 years peace of mind in
addition to your 1 year
guarantee.
To receive your extra 2 year
guarantee, register your
appliance online within 28
days of purchase by visiting
www.towerhousewares.co.uk
10 - Warranty
21
Ax your store receipt to this page for safe keeping.
11 - Your Receipt
22
NOTES
23
NOTES
thank you!
We hope you enjoy your appliance for many years. As a thank you for
purchasing one of our fantastic products, we are offering you an extra
2 years peace of mind.
*To receive your extra 2 years guarantee, register your appliance online
within 28 days of purchase by visiting:
www.towerhousewares.co.uk
Should you have a problem with your appliance, or need any spare parts,
please call our Customer Support Team:
+44 (0) 333 220 6066
0220.V3
Your warranty becomes void should you
decide to use non Tower spare parts.
Spare parts can be purchased from
www.towerhousewares.co.uk
