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Have Questions?
We’re here to help. Visit commercial.keurig.com for step-by-step
videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-888-287-BREW (2739) ext. 5
Open Source Compliance
For information on the open source compliance for this brewer,
please visit https://commercial.keurig.com/compliance
Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
distilled water.
A Rinse Brew refers to running a hot water cycle with no
use of K-Cup® pods. Rinsing brews help to rinse clean the
brewer’s internal parts. Run a rinsing brew immediately
after using pods with hot cocoa or milk ingredients. If the
brewer is not used daily, run a rinsing brew before brewing
with a K-Cup® pod.
Service
Beyond these recommended cleaning and maintenance
procedures, this brewer is not user serviceable. For service,
please contact your Keurig Authorized Distributor.
Storage
Drain the water tanks and remove the Omnipure Water
Filter (if applicable) before storing or transporting and take
care to ensure that you store your brewer in a safe and
frost-free environment. Please be sure to store your brewer
in its upright position to avoid water leakage from the inner
tanks. If you store the brewer in a cold environment, you
run the risk of water freezing inside the brewer and causing
damage. When you prepare to use it after storage, we
recommend running three rinsing brews without a K-Cup
®
pod.
If your brewer has been stored for an extended period of
time, we recommend performing the descaling procedure to
maximize the cleaning effectiveness.
If you plan to move your brewer to a different location, turn
the brewer off, unplug it, and drain the water tanks. If your
brewer has been in an environment below freezing, please
be sure to let it warm to room temperature for at least 2
hours before using.
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