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5
Using a USB cable, connect the device to external power,
and select Continue (Charging the Device, page 27).
For the best results, a USB wall charger that provides at least
1 A power output is recommended. Many USB power
adapters for smartphones, tablets, or portable media devices
may be compatible.
6
Keep the device connected to external power and within
range of the Wi‑Fi network until the update process is
complete.
TIP: If a map update is interrupted or canceled before it
completes, your device may be missing map data. To repair
missing map data, you must update the maps again.
Device Care
NOTICE
Avoid dropping your device.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Never use a hard or sharp object to operate the touchscreen, or
damage may result.
Do not expose the device to water.
Cleaning the Camera Lens
NOTICE
Do not use a dry cloth to clean the lens. Use of a dry cloth may
damage the lens.
Avoid chemical cleaners and solvents that can damage plastic
components.
You should clean the camera lens regularly to improve the
quality of recorded video.
1
Wipe the lens with a soft, non-scratch cloth dampened with
water or alcohol.
2
Allow the lens to air dry.
Cleaning the Outer Casing
NOTICE
Avoid chemical cleaners and solvents that can damage plastic
components.
1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2
Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from power.
4
Gently wipe the screen with the cloth.
Avoiding Theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windshield by the suction cup.
• Do not keep your unit in the glove compartment.
• Register your device using the Garmin Express software
(garmin.com/express).
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
À
counter clockwise to unlock it.
TIP: You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
Á
, and the fuse
Â
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
Ã
.
Resetting the Device
You can reset your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount, and Suction
Cup
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (Mounting and Powering the dēzlCam
Device in Your Vehicle, page 1).
The mount does not hold my device in place
while I drive
For the best results, you should keep the vehicle mount clean
and position the device close to the suction cup.
If the device shifts position while you are driving, you should
complete these actions.
• Remove the powered mount from the suction cup arm, and
wipe the ball and socket with a cloth.
Dust and other debris may reduce the friction in the ball and
socket joint and allow the joint to shift while you are driving.
• Rotate the hinged arm toward the suction cup as far as your
windshield angle allows.
Positioning the device closer to the windshield reduces the
effect of jarring and vibration from the road.
My device is not acquiring satellite signals
• Verify the location services feature is enabled (Enabling or
Disabling Location Services, page 26).
28 Troubleshooting
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