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TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Possible causes J Solution
Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final spin
after cycle moisture than your previous washer, can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Check for proper water supply.Incorrect or wrong
wash or rinse
temperatures
Energy saving controlled
wash temperatures.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Using too much detergent.
Washer not loaded as recommended.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
ENERGY STAR<_>qualified washers use cooler wash and rinse water
temperatures than traditional top-load washers. This includes
cooler hot and warm washes.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Using too low a load size (water level)
selection.
Sand, pet hair, lint, Heavy sand, pet hair, lint, and Select the Rinse/Spin cycle. Do not add detergent.
etc. on load after detergent or bleach residues may
washing require additional rinsing.
Load is tangling Washer not loaded as recommended.
Using too low a load size (water level)
selection.
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a load size (water level)
selection.
Not cleaning or
removing stains
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Choose a load size (water level) that matches the load being
washed.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
"Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Choose a load size (water level) that matches the load being
washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Choose a load size (water level) that matches the load being
washed.
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