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PROBLEM POSSIBLE CAUSES SOLUTIONS
Oven will not operate Air in the gas lines If this is the first time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Electronic oven control set See "Electronic Oven Controls" section.
incorrectly
Control is locked. Press and hold the "0" key for 3 seconds.
The range is in Demo Mode. Demo Mode will deactivate all heating elements. See "Demo Mode" in
the "Electronic Oven Controls" section.
Convention fan not turning The convection cycle is in the first This is normal. The convection fan will start running approximately
on 5 minutes of operation. 5 minutes into the cycle.
Oven door is open. If the oven door is opened during convention cooking, the fan will turn
off immediately. It will come back on when the oven door is closed.
Oven burner flames are Range converted improperly If propane gas is being used, contact a service technician or see
yellow or noisy cover for contact information.
Oven temperature too high Oven temperature is calibrated See "Oven Temperature Control" in the "Electronic Oven Controls"
or too low incorrectly, section.
Display shows messages Power failure (display shows Clear the display. On some models, reset the clock, if needed. See
flashing time) "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter Press OFF to clear the display. See "Control Display" in the "Electronic
followed by number) Oven Controls" section. If it reappears, call for service. See cover for
contact information.
Start needs to be pressed so a See the "Start" keypad feature in the "Feature Guide" section.
cycle can begin (display shows
"PRESS START").
Mineral deposits are left on Tap water was used in the Clean Use distilled or filtered water in the Clean cycle.
the oven bottom after the cycle. To remove deposits, use a cloth soaked with vinegar. Then use a cloth
Clean cycle dampened with water to thoroughly remove any vinegar residue.
Range is not level. Mineral deposits will collect on dry areas of the oven bottom during
the Clean cycle. Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth
dampened with water to thoroughly remove any vinegar residue.
Oven cooking results not Range is not level. Level the range. See the Installation Instructions.
what expected The temperature set was Double-check the recipe in a reliable cookbook.
incorrect.
Oven temperature is calibrated See "Oven Temperature Control" in the "Electronic Oven Controls"
incorrectly, section.
Oven was not preheated. See "Baking and Roasting" section.
Racks were positioned See "Positioning Racks and Bakeware" section.
improperly.
Not enough air circulation around See "Positioning Racks and Bakeware" section.
bakeware
Darker browning of food caused Lower oven temperature 25°F (15°C) or move rack to a higher position
by dull or dark bakeware in the oven.
Lighter browning of food caused Move rack to a lower position in the oven.
by shiny or light colored
bakeware
Batter distributed unevenly in pan Check that batter is level in the pan. Level the range if necessary. See
the Installation Instructions.
Incorrect length of cooking time Adjust cooking time.
was used.
Oven door was not closed. Be sure that the bakeware does not keep the door from closing.
Oven door was opened during Oven peeking releases oven heat and can result in longer cooking
cooking, times.
Rack is too close to bake burner, Move rack to higher position in the oven.
making baked items too brown
on bottom.
Pie crusts browning too quickly Use aluminum foil to cover the edge of the crust and/or reduce baking
temperature.
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