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EN
©2021 Hestan Commercial Corporation
16
LIMITED WARRANTY
WARRANTYWARRANTY
Hestan Commercial Corporation (“Hestan”) warrants to the original retail purchaser that during the
Basic Warranty Period, Hestan’s products will be free from defects in material and workmanship,
and during the Extended Warranty Period, the hermetically sealed refrigeration system contained
in Hestan’s undercounter refrigerator will be free from defects in material and workmanship. This
system consists entirely of the compressor, condenser, drier, connecting tubing, evaporator and hot
gas bypass valve.
The Basic Warranty Period is as follows:
• For a new product or floor display model, the two (2) year period commencing on the date of
purchase by the original retail purchaser.
The Extended Warranty Period applies only to the hermetically sealed refrigeration system contained
in Hestan’s undercounter refrigerators. The Extended Warranty Period is the portion of the five (5)
year period commencing on the date of purchase by the original retail purchaser that is not covered
by the Basic Warranty Period.
REMEDY:REMEDY:
Hestan will provide the parts and labor necessary to repair or replace (at Hestan’s option) any parts
proven to be defective in material or workmanship during the Basic Warranty Period. Hestan will
provide the replacement parts, but not the labor, for any parts of the hermetically sealed refrigeration
system proven to be defective in materials or workmanship during the Extended Warranty Period.
The cost of freight to ship the replacement parts will be paid by Hestan. Replacement parts are
warranted for the remainder of the original warranty period, or ninety (90) days, whichever is longer.
REGISTRATION:REGISTRATION:
Your Hestan product can be registered via the online Product Registration form at www.hestanhome.
com.
OTHER TERMS AND CONDITIONSOTHER TERMS AND CONDITIONS
This Warranty applies only to products installed in the fifty states of the United States, the District
of Columbia and the ten provinces of Canada.
To obtain the warranty coverage described in this Warranty, Hestan or its authorized distributor or
dealer must receive written notice of the warranty claim within the applicable warranty period. To
receive parts and/or service and the name and telephone number of the nearest Hestan authorized
service representative, please contact your Hestan dealer or distributor, or Hestan’s Customer Service
Department by calling 888-905-7463, or e-mailing [email protected].
All service provided by Hestan under this Warranty must be performed by Hestan’s authorized
service representatives, unless otherwise specified by Hestan in writing. Service will be provided
during normal business hours.
This Warranty applies only to the original retail purchaser of the Hestan product, and may not be
assigned or transferred.
This Warranty does not apply to:
• Damage to Products occurring during transportation.
• Products that are used in a manner that is not normal residential or light commercial use.
• Products that are: improperly installed; misused or abused; operated with low voltage; wired in
a manner not conforming to electrical codes; not properly operated in accordance with Hestan’s
instructions; not cleaned or maintained in accordance with Hestan’s instructions, modified; or
damaged by lightning other acts of nature.
• Consumable items such as light bulbs.
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