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hand and try to spin the blade with the other hand� If the blade turns without
turning the drive shaft, contact your Blendtec customer service agent�
5� TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance�
6.5 UNRESPONSIVE CONTROL SURFACE
If the control surface of your blender is not responding, wipe it down with a
damp rag to remove any liquids or particle buildup� If that doesn’t work, unplug
the power cord and then plug it in again�
INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE NOT MEANT TO
COVER EVERY POSSIBLE CONDITION OR SITUATION THAT MAY OCCUR. GOOD
JUDGMENT MUST BE USED WHEN OPERATING THIS OR ANY OTHER MACHINERY.
SECTION 7: WARRANTY
7.1 WARRANTY DESCRIPTION
Blendtec warrants your blender against defects in materials and workmanship
under normal use, maintenance, and service for 1–3 years* on parts and labor
required to repair or replace components that, in the sole opinion of Blendtec,
are defective� Discontinued items, limited edition items, or color selections will
be replaced with the closest equivalent current product� In order to honor your
warranty, Blendtec will require a serial number, model number, and proof of
purchase from an authorized dealer at the time of the claim� In addition, the serial
number label on the unit must remain intact and unaltered or the warranty is
void� The following items are not included the blender warranty coverage:
• Normal maintenance, adjustments and cleaning as outlined in this manual�
• Repairs due to unauthorized service or modifications to the blender, product
tampering or use of non-standard parts or accessories without prior written
approval from Blendtec�
• Damage cause by: improper installation or ventilation of the blender; electrical
supply (e�g�, electrical power failure, improper electrical connections, the use
of extension cords, low voltage or voltage drops to the unit); water supply;
drainage; exposure to water; or floods, storms or other acts of God�
• Cost of premium labor rates due to holidays, overtime, shipping, etc�
• Parts or assemblies subjected to misuse, abuse, neglect or accidents or lack of
specified maintenance or operational procedures�
• Damage or problems caused by installation, relocation of unit, cleaning and/or
maintenance procedures inconsistent with the technical instructions provided in
this manual�
• Claims for personal injuries, incidental or consequential damages or economic
loss (profit or revenue), however caused�
*Warranty periods vary according to blender model�
7.1.1 Water Damage and Abuse
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