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•
Are the condenser coils dirty (on some models)?
This prevents heat transfer and makes the motor work harder. Clean the condenser
coils.
• Is the door gasket sealed all the way around?
If not, contact a qualified technician.
Note: If the problem is not due to any of the above, remember that the compressor on your
new appliance will operate longer than your old one due to its high-efficiency motor.
Temperature is too warm:
•
Are the air vents blocked?
This prevents cold air movement. Move objects away from the air vents.
• Is the door opened often?
Be aware that the freezer will warm when this occurs. In order to keep the freezer
cool, try to get everything you need out of the freezer at once, keep food organized so
it is easy to find, and close the door as soon as the food is removed.
• Has a large amount of food just been added to the freezer?
Adding a large amount of food warms the freezer. It can take several hours for the
freezer to return to the normal temperature.
The door will not close completely or is difficult to open:
•
Are food packages blocking the door?
Rearrange containers so that they fit more tightly and take up less space.
• Are the shelves or drawers out of position (on some models)?
Put the shelves and drawers back into their correct positions.
TROUBLESHOOTING
(cont’d)
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check Troubleshooting. It
may save you the cost of a service call
. If you still need help, follow the
instructions below.
When calling, please know the purchase date and the complete model
and serial numbers of your appliance. This information will help us to
respond better to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only use
factory-specified parts. Factory-
specified parts will fit right and work right
because they are made with the same precision used to build every new
SUMMIT® appliance.
Call customer service toll free in the USA:
1-800-287-8799 Monday to Friday 9:00 a.m. – 5:00 p.m. (ET)
Order parts online at www.summitappliance.com/support
Felix Storch, Inc.
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