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48
TROUBLESHOOTING
Concern Potential Cause Common Solution
Water
not cold
enough.
• The water dispensing
system is not designed
to chill water.
• Add ice to cup or container before
dispensing water.
Water has
an odd
taste and/or
odor.
• Water has not been
dispensed for an
extended period of
time.
• Unit not properly
connected to cold
water line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line
that supplies water to the kitchen
faucet.
Concern Potential Cause Common Solution
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
Drawers are
dicult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in
drawer.
• Ensure drawer is properly installed
on track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
Running of Refrigerator
Compressor
does not
run.
• Freezer control is set to
“OF”.
• Refrigerator is in
defrost cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic
defrost refrigerator. The defrost
cycle occurs periodically, lasting
about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit
breaker.
• Check house lights. Call local
electric company.
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