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49-88065
15
TROUBLESHOOTING TIPS
Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
Improper cookware being used. Use pans which are flat and match the diameter of the
surface unit selected.
In some areas, the power (voltage)
may be low.
Cover pan with a lid until desired heat is obtained.
Coil surface units do
not work properly
The surface units are not plugged in
solidly.
With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
The surface unit controls improperly
set.
Check to see the correct control is set for the surface
unit you are using.
The drip pans are not set securely in
the cooktop.
With the controls off, check to make sure the drip pan
is in the recess in the cooktop and that the opening in
the pan lines up with the receptacle.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Surface unit stops
glowing when turned to
a lower setting
The unit is still on and hot. This is normal.
Pitting (or indentation)
of the cooktop
Hot sugar mixture spilled on the
cooktop.
Call a qualified technician for replacement.
Frequent cycling off and
on of surface units
Improper cookware being used.
Use only flat cookware to minimize cycling.
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different
cooking system from your old oven
and therefore may cook differently
than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully. If you still think your
new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. NOTE:7KLVDGMXVWPHQWDIIHFWV%DNH
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Food does not bake
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is
not level.
See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of
improper size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Ingredient substitution
Substituting ingredients can change the recipe outcome.
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. Use a pan specifically designed for broiling.
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs adjustment. See the Special Features section to adjust the
thermostat.
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