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49-60816 Rev. 2 11
TROUBLESHOOTING TIPS
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
Problem Possible Causes What To Do
Moisture forms on
outside of cabinet
Not unusual during periods of
high humidity.
Wipe surface dry.
Lid may not be seating properly,
causing cold air from inside the
freezer to meet warm moist air
from the outside.
See Preparing to install the freezer.
Lid won’t fully close by
itself
Package holding lid open. 0RYHSDFNDJHWRDGLIIHUHQWORFDWLRQ
Slow starting time after
being off
Built-in overload protection. 7KLVLVQRUPDODIWHUEHLQJRII
Excessive frost buildup Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Not unusual during periods of
high humidity.
Wipe surface dry.
Freezer external surface
temperature is warm
The external freezer walls can be
as much as 30°F (16.7° C) warmer
than room temperature.
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cabinet.
Louder sound levels
whenever freezer is on
Modern freezers have increased
storage capacity and more stable
temperatures. They require a high-
efficiency compressor.
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running while it cools the interior.
Higher sound levels
when compressor comes
on
Freezer operates at higher
pressures during the start of the
ON cycle.
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disappear as freezer continues to run.
Popping or cracking
sound when compressor
comes on
Metal parts undergo expansion
and contraction, as in hot water
pipes.
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disappear as freezer continues to run.
Bubbling or gurgling
sound, like boiling water
Refrigerant (used to cool freezer)
is circulating throughout the
system.
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Moisture forms on inside
freezer walls
Weather is hot and humid, which
increases internal rate of frost
buildup.
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Lid may not be seating properly. See Preparing to install the freezer.
Lid is kept open too long, or is
opened too frequently.
Open the lid less often.
Odors in freezer Interior needs to be cleaned. &OHDQLQWHULRUZLWKVSRQJHZDUPZDWHUDQG
baking soda.
Foods with strong odors are in the
freezer.
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