OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WTP22WY WTP22BK
MFL71852965
Rev.00_120221
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING............................................................................................................3
INSTALLATION
Parts and Specifications ....................................................................................8
Installation Place Requirements ....................................................................10
Stacking Mini Washer and Main Washer ......................................................11
Connecting the Water Supply Hose...............................................................13
Installing the Drain Hose ................................................................................16
Levelling the Appliance ...................................................................................17
OPERATION
Operation Overview.........................................................................................19
Preparing the Wash Load ...............................................................................19
Adding Detergents and Softeners .................................................................20
Control Panel and Programme Table............................................................23
Extra Options and Functions ..........................................................................27
SMART FUNCTIONS
Using LG ThinQ Application............................................................................28
Smart Diagnosis ...............................................................................................30
MAINTENANCE
Cleaning After Every Wash..............................................................................31
Cleaning the Appliance Periodically ..............................................................31
TROUBLESHOOTING
Before Calling for Service................................................................................34
3
SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
4
SAFETY INSTRUCTIONS
• Children should be supervised to ensure that they do not play with
the appliance.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
• Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• Ventilation openings must not be obstructed by a carpet.
• This appliance is intended to be used in household applications only.
• The inlet water pressure must be between 50 kPa and 800 kPa.
Maximum Capacity
The maximum capacity in some cycles for dry clothes to be washed is
2.0 kg
.
Installation
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Make sure the power plug is completely pushed into the power
outlet.
• Do not plug the appliance into multiple outlet sockets, power boards,
or an extension power cable.
• Do not modify the power plug provided with the appliance. If it does
not fit the power outlet, have a proper outlet installed by a qualified
electrician.
5
SAFETY INSTRUCTIONS
ENGLISH
• This appliance is equipped with a power cord having an equipment-
earthing / grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
outlet socket that is installed and earthed / grounded in accordance
with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• Tighten and secure the drain hose at connecting ends to avoid
separation.
Operation
• The Mini Washer is designed to be used with cold water only.
• The Mini Washer is designed to wash lightly soiled and delicate items,
and then do not wash normally or heavy soiled clothes or other items
such as rugs, mats, shoes, sheets, towels, rugs, jeans, or pet blankets.
• Do not install the Mini Washer on top of another Mini Washer or
Pedestal or elevated surface or stand.
• To avoid breaking the door glass, do not push too hard on the door
when closing.
• Do not open or close the door by foot and step on Mini washer.
• Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not attempt to separate any panels or disassemble the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner's Manual. Use only
authorized factory parts.
• Do not push down the door excessively, when the appliance door is
open.
• Do not put animals, such as pets into the appliance.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
6
SAFETY INSTRUCTIONS
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, gasoline,
thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near
the appliance.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not touch the door during a high temperature programme.
• In case of a water leak from the appliance or flood, disconnect the
power plug and contact the LG Electronics customer information
centre.
• Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they should be replaced after 5 years.
• If there is a gas leakage (isobutane, propane, natural gas, etc.) within
the home, do not touch the appliance or power plug and ventilate the
area immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during
the wash.
7
SAFETY INSTRUCTIONS
ENGLISH
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
• Wipe off dirt or dust on the contacts of the power plug.
Maintenance
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
8
INSTALLATION
INSTALLATION
Parts and Specifications
NOTE
• Appearance and specifications may change without notice to improve the quality of the appliance.
Front View
a
Lint Filter
b
Drum
c
Door Open/Close Button
d
Liquid Detergent Dispenser
e
Control Panel
f
Liquid Softener Dispenser
Rear View
a
Main Washer Leg Hole
b
Stacking Switch
c
Drain Hole
d
Water Inlet (Cold Only)
e
Power Plug
f
Levelling Feet
Specifications
Model WTP22WY WTP22BK
Power Supply 220~240 V~, 50 Hz
Dimension (Width X Depth X Height) 595 mm X 654 mm X 365 mm
Product Weight 42 kg
9
INSTALLATION
ENGLISH
Accessories
*1 The included accessories vary depending on the model you purchased.
NOTE
• The images in this manual may be different from the actual components and accessories that are subject
to change by the manufacturer without prior notice for product improvement purposes.
a
Water supply hose(for
cold water)
b
Connecting Supply Hose
and Disassembled
Connector
*1
c
Connecting Supply Hose
with Assembled
Connector
*1
d
Water Drain Hose
e
Water Drain Hose
Connector
f
Band Clamps (3 EA)
g
Cable Ties (2 EA)
h
Back Brackets (2 EA)
i
Front Brackets (2 EA)
j
Machine Screw (40 EA)
k
Short Sheet Metal Screw (5
EA)
l
Long Sheet Metal Screw
(11 EA)
m
Spanner
n
Anti-slip Sheets (2 EA)
o
Detergent Measuring Cup
10
INSTALLATION
Installation Place
Requirements
Installation Location
• This appliance must be installed on firm flooring
to minimize vibration during the spin cycle.
Concrete flooring is best, being far less prone to
vibration during the spin cycle than wooden
floorboards or a carpeted surface.
• If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (850 X 600 mm) covered with
aluminum foil on the side facing the cooker or
stove must be inserted between the two
appliances.
• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
• When installing the appliance, adjust all four feet
using the transit bolt spanner provided to
ensure the appliance is stable.
Floor Installation
*1 minimum space for installation
To ensure sufficient clearance for water inlet hoses,
drain hose and airflow, allow minimum clearances
of at least 2 cm at the sides and 10 cm behind the
appliance. Be sure to allow for wall, door, or floor
moldings that may increase the required
clearances.
WARNING
• This appliance must only be used for domestic
household purposes and should not be used in
mobile applications.
NOTE
• Never try to level any uneven floor by putting
pieces of wood, cardboard or similar materials
under the appliance.
Ventilation
• Make sure that air circulation around the
appliance should not be impeded by carpets,
rugs, etc.
Ambient Temperature
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
Electrical Connection
• Do not use an extension cord or double adapter.
• Always unplug the appliance and turn off the
water supply after use.
A
135 cm
B
123 cm
C
2 cm
A
B
C
D
E
J
G
H
IFI
D
114 cm
E
125 cm
*1
F
10 cm
G
0.5 cm
H
125 cm
I
5 cm
J
60 cm
11
INSTALLATION
ENGLISH
• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
• The appliance must be positioned so that the
plug is easily accessible.
• Power outlet must be within 1 meter of either
side of the appliance.
WARNING
• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
authorised LG repairer.
• The power plug must be plugged into an
appropriate outlet socket that is installed and
grounded/earthed in accordance with all local
codes and ordinances.
Stacking Mini Washer and
Main Washer
Needed Accessories
a
Front Brackets (2EA)
b
Back Brackets (2EA)
c
Machine Screw (40EA)
d
Short Sheet Metal Screw (5 EA)
e
Long Sheet Metal Screw (11 EA)
NOTE
• Accessories are subject to change by the
manufacturer without prior notice for product
improvement purposes.
Attaching Brackets on Mini
Washer
1
After removing the carton and shipping
material, lift the Mini Washer off the foam
base, and keep 4 brackets on the foam base.
• Make sure the plastic tub support comes off
with the base and is not stuck to the bottom
of the Mini Washer.
2
Remove and save the foam block for future
use.
• If the Mini Washer must be moved in the
future, the foam block will help prevent
damage to the Mini Washer during
transportation.
• To prevent damage, do not remove the foam
block until the Mini Washer is at the final
location.
3
Turn the top cover about 180 degrees, cover
the opening in the top with the top cover and
install 4 short sheet metal screw.
12
INSTALLATION
4
Attach the two back brackets on the rear top of
the Mini Washer by inserting 4 machine screws
in each bracket.
Screwing up Front Brackets on
the Main Washer
Type 1: The bottom of the Main
Washer is steel and its colour is
silver.
1
Tilt and hold the Main Washer.
2
Attach the two front brackets to the bottom of
the Main Washer and screw up each bracket
using machine screws(7 EA).
Type 2: The bottom of the Main
Washer is plastic and its colour is
white.
1
Tilt and hold the Main Washer.
2
Attach the two front brackets to the bottom of
the Main Washer and screw up each bracket
using machine screws(4 EA).
NOTE
• If the front brackets are assembled in the Main
Washer, or there is stacking feature on the base
of Main Washer, do not install the front brackets
provided with the Mini Washer.
Stacking Main Washer on Mini
Washer
1
Place the Main Washer on top of the Mini
Washer.
13
INSTALLATION
ENGLISH
• Place the leveling feet of the Main Washer
inside the bracket openings on the Mini
Washer, and align the bracket screw holes.
2
Securely attach the two washer at the corners
using screws.
• First, insert screws on each side. Then insert
screws on the front and back side.
NOTE
• It can be difficult to assemble if it is not
assembled in the proper order, or if the Mini
washer has not been leveled prior to placing the
Main washer on top.
3
Turn the feet of the Main Washer slightly until
they are firmly snug up against the Mini
Washer. Loosen the adjustable feet by turning
them clockwise for a half turn with a spanner.
Then tighten the four lock nuts. All lock nuts
must be tightened.
NOTE
• The Mini Washer will not work as a stand-alone
unit.
Connecting the Water
Supply Hose
Needed Accessories
*1 The included accessories vary depending on the
model you purchased.
a
Water Supply Hose(for cold water)
b
Connecting Supply Hose and Disassembled
Connector
*1
c
Connecting Supply Hose with Assembled
Connector
*1
14
INSTALLATION
Note for Connection
• Water pressure must be between
50 kPa
and
800 kPa
(0.5 – 8.0 kgf/cm²). If the water pressure
is more than
800 kPa
, a decompression device
should be installed.
• Periodically check the condition of the water
supply hose and replace the water supply hose if
necessary.
NOTE
• If the water pressure is near or over 800 kPa, a
water pressure reduction device should be
installed to both taps.
• Exceeding 65 ℃ can damage some clothes.
• Temperatures below 4 ℃ can cause hoses to
freeze and burst and unfavourable wash results
due to undissolved detergent.
• Cold inlet Water Temperatures over 25 ℃ can
cause damage to clothes such as delicate
Woollens
• Do not overtighten the water supply hose or use
mechanical devices to tighten onto the inlet
valves.
• No further backflow protection is required for
connection to the water inlet.
Checking the Rubber Seal
Two rubber seals
a
are supplied with the water
supply hose. They are used to prevent water leaks.
Connection to taps is sufficiently tight.
• Do not use mechanical devices such as multi
grips to tighten the water supply hose. Ensure
that the curved end of the water supply hose is
connected to the appliance.
Connecting the Hose to the
Water Tap
Connecting Screw-Type Hose to Tap with Thread
Screw the supply hose connector onto the water
supply tap.
Connecting Screw-Type Hose to Tap Without
Thread
1
Loose the 4 fixing screws
a
.
2
Remove the guide plate
b
if the tap is too large
to fit the adapter.
3
Push the adapter onto the end of the tap so
that the rubber seal is connected to be
watertight. Tighten the 4 fixing screws.
4
Push the inlet hose
c
vertically upwards so
that the rubber seal within the hose can adhere
15
INSTALLATION
ENGLISH
completely to the tap and then tighten the
hose by screwing it to the right.
Connecting One Touch Type Hose to Tap
Without Thread
1
Unscrew the adapter ring plate
d
and loose
the 4 fixing screws.
2
Remove the guide plate
e
if the tap is too large
to fit the adapter.
3
Push the adapter onto the end of the tap so
that the rubber seal is connected to be
watertight. Tighten the 4 fixing screws and the
adapter ring plate.
4
Pull the connector latch plate
f
down, push
the inlet hose onto the adapter, and release the
connector latch plate. Make sure the adapter
locks into place.
NOTE
• After connecting the water inlet hose to the
water tap, turn on the water tap to flush out
foreign substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.
Connecting the Cold Supply
Hoses to Both Washing
Machines
1
Open the accessory package for the Mini
Washer installation accesories.
2
Connect the water supply hose of Mini Washer
to the COLD water supply hose connector.
16
INSTALLATION
3
Connect one end of the cold water supply hose
connector
a
to the cold water supply hose of
the Main Washer first.
4
Connect the additionally provided water supply
hose of Main Washer to the cold water supply
hose connector and cold water tap.
NOTE
• Make sure the water supply hose is not kinked or
pinched.
Installing the Drain Hose
Needed Accessories
a
Water Drain Hose
b
Water Drain Hose Connector
c
Band Clamps (3 EA)
Connecting the Drain Hose to
the Mini Washer
The drain hose should not be placed higher than
100 cm
above the floor. Water in the appliance may
not drain or may drain slowly.
1
Insert the band clamp onto the drain hose
elbow. Pliers may be required to open the
clamp so it can be fitted to the rubber end of
the hose.
2
With the hose leading up from the elbow,
firmly insert the elbow onto the drain outlet on
the back of Mini Washer.
3
Adjust the band clamp with pliers to keep the
hose securely in place and prevent leaking.
Connecting the Drain
Connector
1
Insert the included band clamps on to the ends
of the two drain hoses.
2
Connect the drain hose of Main Washer and
Mini Washer to the drain connector.
3
Connect the drain hose to the drain spigot on
the laundry sink or bench top fitting.
17
INSTALLATION
ENGLISH
CAUTION
• Adjust the band clamps to prevent the hoses
from coming loose or leaking. Failure to do so
could result in flooding. Use of the drain
connector helps avoid siphoning, odors, or
improper draining.
• Make sure the drain hoses are not kinked or
pinched. This is a potential cause of drainage
problems or noise.
NOTE
• Depending on the installation environment, you
may have to purchase a separate drain hose
connector. The connector supplied will suit a
standard laundry tub side drain hole.
Levelling the Appliance
Checking the Level
When pushing down the edges of the top plate
diagonally, the appliance should not move up and
down at all (check both directions).
• If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet
again.
• Check whether the appliance is perfectly level
after installation.
NOTE
• Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Reinforcement or bracing of the timber floor
may need to be considered to stop or reduce
excessive noise and vibration.
Adjusting and Levelling the
Feet
When installing the appliance, the appliance
should be aligned and perfectly level. If the
appliance is not aligned and level properly, the
appliance may be damaged or may not operate
properly.
1
Turn the levelling feet as required if the floor is
uneven.
• Do not insert pieces of wood etc. under the
feet.
• Make sure that all four feet are stable and
resting on the floor.
NOTE
• Do not install the washing machine on a plinth,
stand or elevated surface unless it is
manufactured by LG Electronics for use with this
model.
2
Check if the appliance is perfectly level using a
spirit level
a
.
18
INSTALLATION
3
Secure the levelling feet with the lock nuts
b
by turning anti-clockwise against the bottom of
the appliance.
4
Check if all lock nuts at the bottom of the
appliance are secured properly.
WARNING
• After stacking the Main Washer on to the Mini
Washer, use the leveling feet on Mini Washer to
level both. Main Washer´s leveling feet should be
already be firmly snug against the Mini Washer
and the locknuts turned counter-clockwise to
secure them.
NOTE
• Proper placement and levelling of the appliance
will ensure long, regular, and reliable operation.
• The appliance must be 100% horizontal and
stand firmly in position on a hard flat floor.
• It must not ‘Seesaw’ across corners under the
load.
• Do not let the feet of the appliance get wet.
Failure to do so may cause vibration or noise.
Using Anti-Slip Sheets
This feature may vary depending on the model
purchased.
If you install the appliance on a slippery surface, it
may move because of excessive vibration.
Incorrect levelling may cause malfunction through
noise and vibration. If this occurs, install the anti-
slip sheets under the levelling feet and adjust the
level.
1
Clean the floor to attach the anti-slip sheets.
• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains,
the anti-slip sheets may slip.
2
Adjust the level after placing the appliance in
the installation area.
3
Place the adhesive side
a
of the anti-slip
sheets on the floor.
• The most effective way is to install the anti-
slip sheets under the front feet. If it is
difficult to place the sheets under the front
feet of the appliance, attach them under the
rear feet.
4
Put the appliance on the anti-slip sheets.
• Do not attach the adhesive side
a
of anti-
slip sheets to the feet of the appliance.
NOTE
• Additional anti-slip sheets are available at LG
Electronics service centre.
19
OPERATION
ENGLISH
OPERATION
Operation Overview
Using the Appliance
1
Sort clothes and load items.
• Sort clothes by fabric type, soil level, colour
and load size as needed. Open the door and
load items into the appliance.
2
Add cleaning products or detergent and
softener.
• Add the proper amount of detergent with
the detergent measuring cup to the washing
drum evenly.
3
Closing the door and drawer.
4
Turn on the appliance.
• Press the
Power
button to turn on the
appliance.
5
Choose the desired cycle.
• Press the cycle button repeatedly until the
desired cycle is selected.
6
Begin cycle.
• Press the
Start/Pause
button to begin the
cycle. The appliance will agitate briefly
without water to measure the weight of the
load. If the
Start/Pause
button is not
pressed within a certain time, the appliance
will shut off and all settings will be lost.
7
End of cycle.
• When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the appliance to reduce wrinkling.
Check around the door seal when removing
the load for small items that may be caught
in the seal.
• After washing is complete, wipe off the
washing machine door, gasket and inside
the washing drum with a soft dry towel for
clean washing.
Preparing the Wash Load
Sorting the Clothes
• For best washing results, sort your clothes
according to the care label stating fabric type
and washing temperature.
• Soil level (Heavy, Normal, Light): Separate
clothes according to soil level. Wash lightly soiled
items to the Mini Washer, and then wash heavily
or normally soiled items to LG Main Washer.
• Colour (White, Lights, Darks): Wash dark or dyed
clothes separately from whites or light colours.
Mixing dyed clothes with light clothes can result
in dye transfer or discolouration of lighter
clothes.
• Lint (Lint producers, Collectors): Wash separately
lint producing fabrics from lint collecting fabrics.
Lint producers can result in pilling and linting on
the lint collectors.
Checking the Clothes Care Label
The symbols tell you about the fabric content of
your garment and how it should be washed.
Symbols on the Care Labels
Symbol Wash / Fabric type
• Normal Wash
• Cotton, Mixed Fabrics
• Easy Care
• Synthetic, Mixed Fabrics
• Special Delicate Wash
• Delicates
• Hand Wash Only
• Wool, Silk
20
OPERATION
NOTE
• The dashes under the symbol give you
information about the type of fabric and the
maximum allowance of mechanical stress.
Checking the Clothes before
Loading
• Combine large and small items in a load. Load
large items first.
• Large items should not be more than half of the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
• Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
appliance and clothes.
• Wash delicates (stockings, underwired bras) in a
wash net.
• Close zippers, hooks and strings to make sure
that these items do not snag on other clothes.
• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
Closing the Door and Drawer
1
Gently push down on the Mini Washer’s Lid
until it clicks.
2
Push the drawer until it has completely closed.
CAUTION
• Do not let your hands get stuck between the
door and the washing machine, as this can cause
injury.
• Forcing the drawer or the Lid to open can cause
parts to be damaged and safety problems.
• Closing the drawer before having closed the Lid
completely may scratch the Lid glass.
• Ensure the drawer is pulled out completely to
prevent the Lid from contacting the front of the
Main Washer.
NOTE
• The Lid lock may fail if there is too much clothes
in the mini washer or if the Lid is not completely
closed.
•
H
lights up when the programme starts and the
door is locked. To open the drawer, press the
Start/Pause
button to stop the washer.
• If
dE1
,
dEz
or
dO
appears on the display, close the
drawer and the Lid completely. After doing so,
press the
Start/Pause
button again.
• If the drawer cannot be opened completely, pull
the drawer forward with a little force using both
hands.
• If power failure occurs during product
operation, the door cannot be opened. Restore
the power again or contact the LG service centre.
• The Lid may not open due to high ambient
temperatures, if this occurs after a wash and
there are no error codes on the display, select
the
Rinse+Spin
programme or wait until
temperatures drop so that the Lid can be
released.
Adding Detergents and
Softeners
Detergent Dosage
• Detergent should be used according to the
instruction of the detergent manufacturer and
selected according to type, colour, soiling of the
• Do not wash
Symbol Wash / Fabric type
21
OPERATION
ENGLISH
fabric and the washing temperature. Use only
detergents that are suitable for Drum (front
load) type washers.
• If too many suds occur, reduce the detergent
amount.
• If too much detergent is used, too many suds
can occur and this will result in poor washing
results or cause heavy load to the motor.
• If you wish to use liquid detergent, follow the
guidelines provided by the detergent
manufacturer.
• Detergent usage may need to be adjusted for
water temperature, water hardness, size and soil
level of the load. For best results, avoid
overdosing the detergent. Failing to do so will
cause oversudsing.
• Refer to the label of the clothes, before adding
the detergent and choosing the water
temperature.
• Use only suitable detergents for the respective
type of clothing:
- Liquid detergent is often designed for special
applications, e.g. for coloured fabric, wool,
delicate or dark clothes.
- Powdered detergent is suitable for all types of
fabric.
- For better washing results of white and pale
garments, use powdered detergent with
bleach.
- Detergent is flushed from the dispenser at the
beginning of the wash cycle.
NOTE
• Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
odour.
Adding Detergent and Softener
Using the Dispenser
1
Slide open the drawer.
2
Add the detergent and softener into the
appropriate compartments.
a
Liquid detergent compartment
b
Liquid fabric softener compartment
NOTE
• Pour detergent and fabric softer to the
maximum fill line. Pouring excessive them over
the maximum fill line can cause it to dispense too
early, which may stain the clothes.
3
Gently slide the drawer closed before starting
the washing programme.
Using the Detergent Measuring Cup
1
Slide open the drawer, open the door.
2
Measure the detergent with the detergent
measuring cup and pour it into the drum.
• Use the provided detergent measuring cup
to add only one cup of detergent.
3
Close the door, slide the drawer closed before
starting the washing programme.
NOTE
• Less detergent is required for lightly soiled
items. Please use appropriate amount of
detergent in the Mini Washer. If you use too
much detergent, excessive bubbles will remain
after rinsing.
22
OPERATION
NOTE
• Do not pour liquid detergent and fabric softener
directly onto the clothes in the wash drum, doing
so will cause dark staining on the clothes that will
be difficult to remove.
• Do not leave the liquid detergent and liquid
fabric softener in the dispenser for more than 1
day. Detergent and softener may harden. They
may remain in the dispenser if it is too thick.
They should be diluted if the consistency is too
thick so that it can flow easily.
• Do not open the drawer when water is being
supplied during the wash.
• Solvents (benzene, etc.) must never be used.
23
OPERATION
ENGLISH
Control Panel and Programme Table
Control Panel Features
Description
a
Power
On/Off Button
• Press this button to turn the washing machine on.
b
Programme Button
• Programmes are available according to the clothes type.
• The lamp will light up to indicate the selected programme.
c
Display
• The display shows the settings, estimated remaining time, options, and status messages.
When the appliance is turned on, the default settings in the display will illuminate.
• While the load weight is sensed automatically, the display on the control panel blinks.
d
Start/Pause
Button
• This button is used to start the wash cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is needed, press this button.
NOTE
• If you do not press the
Start/Pause
button within a certain time, the Mini Washer
automatically turns off and all cycle settings are lost.
e
Extra Options and Functions
• To use the extra functions, press and hold the corresponding button for 3 seconds. The
corresponding symbol lights up in the display.
• This allows you to select an additional programmes and will light when selected.
Remote Start
With the
LG ThinQ
app, you can use a smartphone to control your appliance remotely.
• In order to use this function, refer to
SMART FUNCTIONS
.
Wi-Fi
Press and hold the
K
button for 3 seconds to initiate the connection of the appliance to the
LG
ThinQ
application.
24
OPERATION
Time and Status Display
Description
a
H
lights up when the programme starts and the door is locked.
b
f
lights up when the appliance is connected to Wi-Fi network at home.
c
w
lights up when the remote control feature is activated.
d
Estimated Time Remaining
• When a washing programme is selected, the default time for that programme is displayed.
This time will change as options are selected.
• If the display shows
---
, then the time will be displayed after the load sensing has detected
the load size. This is normal.
• The time shown is only an estimate. This time is based on normal operating conditions.
Several external factors (load weight, room temperature, incoming water temperature, etc.)
can affect the actual time.
e
Programme Status Indicators
• When a washing programme is running, LED for the active stage will blink, and the LEDs for
the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a
cycle is paused, the active stage LED will stop blinking.
25
OPERATION
ENGLISH
Washing Programme
Light Soil Max. Load: Rating
Description Washes small loads of lightly soiled clothes, except delicate fabrics such as wool or
silk.
• Pressing the
Start/Pause
button without selecting a programme will cause the
Light Soil
programme to begin immediately, using the default settings.
Speed Wash Max. Load: 1.5 kg
Description Washes small loads of lightly soiled clothes in a short time.
• Use very little detergent in this programme.
Active Wear Max. Load: 1.0 kg
Description Washes special garments like leggings or seamless sports bras.
• Use 1/2 the amount of detergent recommended by the manufacturer for a normal
load.
• Do not wash white or brightly coloured clothes with darkly coloured clothes that can
discharge colours.
• It is more effective to pre-wash clothes which is stained with blood or milk briefly
with cold water before carrying out main washing helps remove stains more
effectively.
• Bubble Removing Function: If an excessive amount of detergent is used, the bubble
removing function may operate.
• Lowering Drain Temperature Function: For the safety, cold water is briefly supplied
before draining to lower the water temperature.
Tub Clean -
Description This function helps clean the inside of your appliance's tub.
Hand Wash Max. Load: 1.0 kg
Description Washes hand-washable and machine-washable delicate clothes such as washable
wool, lingerie, dresses etc.
• Use detergent for machine washable woolens
• To help prevent damage to clothes, the drum spins gently to the left and right for
washing.
Rinse+Spin Max. Load: 1.5 kg
Description Rinses and spins clothes. Use fabric softener if needed.
26
OPERATION
NOTE
• The test results depend on water pressure, water hardness, water inlet temperature, room temperature,
type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply
and chosen additional options.
• Always follow garment manufacturer’s care label or instructions when washing to avoid damage to
clothes.
• Neutral detergent is recommended.
Download Cycle -
Description This programme allows you to download a new and special washing programme to
your appliance with a smartphone.
27
OPERATION
ENGLISH
Extra Options and
Functions
Using Spin Only
Use this option to spin a hand washed clothes that
may not have been washed in the machine.
1
Prepare the clothes and load the drum.
2
Press the
Power
button.
• Do not select a washing programme and do
not add a detergent.
3
Select the
Spin Only
programme.
4
Press the
Start/Pause
button.
Adjusting the Number of Rinse
Press the
Extra Rinse
button to increase the
number of rinse.
1
Prepare the clothes and load the drum.
2
Press the
Power
button.
3
Add detergent.
4
Select a washing programme.
5
Press the
Extra Rinse
button as necessary, and
then the number of rinsing cycles will be
displayed. (1 up to 5 rinses can be selected
depending on the programme)
6
Press the
Start/Pause
button.
Locking/Unlocking the Control
Panel for Safety
Use the
Child Lock
option to disable the controls.
This function can prevent children from changing
cycles or operating the appliance.
NOTE
• Once this function is set, all buttons are locked
except the
Power
button.
• When the controls are locked,
[L
and the
remaining time are alternatively shown on the
display during the wash while this function is
engaged.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other functions.
Locking/Unlocking the Control Panel
1
Turn on the power.
2
Press and hold the
Child Lock
button for 3
seconds to activate/deactivate this function.
28
SMART FUNCTIONS
SMART FUNCTIONS
Using LG ThinQ Application
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Remote Start
It allows you to control the appliance remotely
from the
LG ThinQ
application.
Download Cycle
You can download new and special cycles that are
not included in the basic cycles on the appliance.
A variety of specialty cycles specific to the appliance
can be downloaded to the successfully registered
appliances.
Once cycle download is completed in the appliance,
the appliance keeps the downloaded cycle until a
new cycle is downloaded.
NOTE
• Only one downloaded cycle can be stored on the
appliance at a time.
Tub Clean Coach
This function shows how many cycles remain
before it is time to run the
Tub Clean
function.
Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the appliance
and in the application.
Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smartphone. The notifications
are triggered even if the
LG ThinQ
application is
off.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the
LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without notice
to users.
• Functions may vary by model.
Before Using LG ThinQ
Application
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2
Turn off the
Mobile data
or
Cellular Data
on
your smartphone.
3
Connect your smartphone to the wireless
router.
29
SMART FUNCTIONS
ENGLISH
NOTE
• To verify the Wi-Fi connection, check that
f
icon
on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•
LG ThinQ
is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP
, you may fail to set up the network. Please
change it to other security protocols (
WPA2
is
recommended) and register the product again.
Installing the LG ThinQ
Application
Search for the
LG ThinQ
application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.
Using this function
1
Put the clothes into the drum.
• If desired, add bleach or fabric softener to
the appropriate areas of the dispenser.
2
Press the
Power
button.
3
Press and hold the
K
button for 3 seconds to
enable the remote control function.
4
Start a cycle from the
LG ThinQ
application on
your smartphone.
NOTE
• Once this function is enabled, you can only start
a cycle from the
LG ThinQ
smartphone
application. If the cycle is not started, the
appliance will wait to start the cycle until it is
turned off remotely from the application or this
function is disabled.
• If the door has been opened, you can not start a
cycle remotely.
Disable this function manually
When this function is activated, press and hold the
K
button for 3 seconds.
RF Radiation Exposure
Statement
This equipment shall be installed and used at a
minimum distance of 20 cm from the human body.
30
SMART FUNCTIONS
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses that have the
obligations to disclose source code, that is
contained in this product, and to access all referred
license terms, copyright notices and other relevant
documents please visit https://
opensource.lge.com.
LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensour[email protected]m.
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ
application.
1
Press the
Power
button to turn on the
appliance.
• Do not press any other buttons.
2
Place the mouthpiece of your smartphone
close to the
Power
button.
3
Press and hold the
Tub Clean
button for 3
seconds or longer while holding the
smartphone mouthpiece to the
Power
button
until the data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
Max.
10 mm
31
MAINTENANCE
ENGLISH
MAINTENANCE
WARNING
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
may result in serious injury, fire, electric shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the
finish.
Cleaning After Every Wash
What to Clean
Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
• After the wash cycle is finished, wipe the door
and door seal to remove any moisture.
• Leave the door slightly open to dry the drum.
• Wipe the appliance with a dry cloth to remove
any moisture.
WARNING
• Leave the door open to dry inside of the
appliance only if the children are supervised at
home.
Cleaning the Exterior
Proper care of your appliance can extend the
service life.
Exterior
• Immediately wipe off any spills.
• Wipe with a damp cloth and then again with a
dry cloth ensuring there is no moisture in
cabinet joints or crevices.
• Do not press on the surface or the display with
sharp objects.
Door
• Wash with a damp cloth on the outside and
inside and then dry with a soft cloth.
WARNING
• Do not attempt to separate any panels or
disassemble the appliance. Do not apply any
sharp objects to the control panel in order to
operate the appliance.
Cleaning the Appliance
Periodically
Tub Clean
This is a special function to help clean the inside of
the appliance by soaking, washing, rinsing and
spinning.
Run this function
once a month
(or more often if
needed) to reduce build-up of detergent and
softener and other residue.
• If there is a bad smell or mildew inside the
appliance, run this function
once a week for 3
weeks
in addition to the regularly prompted
intervals.
NOTE
• The
tcL
message will be displayed to alert to the
recommendation of operating this function.
1
Remove any clothing or items from the
appliance.
32
MAINTENANCE
2
Dilute 200 ml liquid chlorine bleach in 1 liter of
water and pour the mixture in the drum.
3
Close the door and drawer.
4
Turn on the power, and then select the
Tub
Clean
.
5
Press the
Start/Pause
button to start.
6
Leave the door open to dry the inside of the
appliance completely.
• When the inside of the appliance is not dried
completely, it may cause a bad smell or
mildew.
WARNING
• Leave the door open to dry inside of the
appliance only if the children are supervised at
home.
Cleaning the Lint Filter
The filter is an important part for an efficient
washing performance result, so take a special care.
Clean the filter regularly.
• Clean the lint filter after at least 2 - 3 washes.
1
Squeeze the side tabs and lift out the filter.
2
Open the cap and remove any lint before
washing it.
3
Wash the filter with a soft brush.
4
Insert the lower part of the filter into the drum
and close the cap until you hear a click sound.
CAUTION
• Do not leave iron objects (such as clothes pins,
hairpins, etc.) in the lint filter as they promote
rust.
• Do not leave the lint filter loosely or poorly fitted.
Doing so may damage the fabrics or the washing
machine.
• Do not operate the washing machine without
the lint filter.
NOTE
• When the lint filter is damaged, contact an LG
service centre.
Cleaning the Water Inlet Filter
The water inlet filter collects lime or any sediment
that may be in water that is supplied to the
appliance. Clean the inlet filter every six months or
33
MAINTENANCE
ENGLISH
so, or more often if the water is very hard or
contains traces of limescale.
• Turn off the water supply taps to the appliance if
the appliance is to be left for a certain period of
time (e.g. holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
•
1E
error message will be displayed on the
control panel when the water is not entering the
detergent drawer.
1
Turn off the power and the water tap and then
unscrew the water inlet hose.
2
Remove the water inlet filter with small pliers
and then clean the filter using a medium bristle
tooth brush.
34
TROUBLESHOOTING
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables
carefully below in order to save your time and money that may cost for calling to LG Electronics service
centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.
Error Messages
Symptoms Possible Cause & Solution
1E
INLET ERROR
Water supply is not adequate in that location. Water does not enter
appliance or it enters slowly.
• Check another tap in the house.
Water supply tap is not completely open. Water does not enter the
appliance or it enters slowly.
• Open fully tap.
Water supply hose(s) are kinked.
• Straighten hose or reinstall the water inlet hose.
The filter of the supply hose(s) are clogged.
• Check and clean the inlet valve filter after turning off the taps and
removing the hose connections to the washing machine.
UE
UNBALANCE ERROR
Rebalancing operation is not successful.
• The automatic attempt to rebalance the clothes was not successful. The
cycle has been paused to allow the laundry to be manually adjusted.
The load is too small.
• Add more items to allow the appliance to balance the clothes.
Heavy items are mixed with lighter items.
• Wash items of somewhat similar weight.
The load is out of balance.
• Manually redistribute the clothes if laundry have become tangled.
OE
WATER OUTLET ERROR
Drain hose is kinked or clogged. Water in the appliance does not drain
or drains slowly.
• Clean and straighten the drain hose.
35
TROUBLESHOOTING
ENGLISH
dE1
dEz
Drawer ERROR
Drawer is not closed properly.
• After turning the power off and on, press the
Start/Pause
button twice
while pushing the front of the drawer.
• When the drawer opens, check for clothing or other obstructions under
the drawer and on the left and right sides.
dE4
Drawer ERROR
Drawer is not closed properly.
• Check for clothing or other obstructions under the drawer and on the left
and right sides.
dO
DOOR ERROR
Door is not closed properly.
• Open the drawer and make sure the latch area is free of clothing or other
obstructions.
• Close the door, shut the drawer, and press Start/Pause to start the cycle.
• This error message is displayed though the drawer is closed, call for
service.
tE
CONTROL ERROR
This is a control error.
• Unplug the power plug and call for service.
LE
MOTOR LOCKED ERROR
Over load in motor.
• Let the appliance wait for 30 minutes until the motor is cooled down and
then, restart the cycle.
FE
OVERFLOW ERROR
Water overfills due to a possible faulty water valve.
• Close the water tap. Unplug the power plug. Call for service.
PE
PRESSURE SENSOR
ERROR
Water level sensor malfunctions.
• Close the water tap. Unplug the power plug. Call for service.
E7
STACKING ERROR
You may operate the Mini Washer without stacking a full-size washing
machine.
• Mini Washer will not operate as a standalone unit. It must be stacked
under a suitable LG front-loading washing machine.
Stacking switch is not working properly.
• The product is for use only in combination with LG authorized appliances.
Call the customer information centre to check out LG authorized
appliances.
FF
FROZEN FAILURE
Is supply/drain hose or drain pump frozen?
• Supply warm water into the drum in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel.
tcL
TUB CLEAN ALARM
The programme has run more than 30 times.
• Run the
Tub Clean
function.
Symptoms Possible Cause & Solution
36
TROUBLESHOOTING
Noises You Might Hear
Operation
[L
CHILD LOCK FUNCTION
[L
is not an error. This prevents children from changing cycles or
operating the appliance.
• Turn off the
Child Lock
function in the control panel.
Symptoms Possible Cause & Solution
Symptoms Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound Heavy clothes may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after the door unlocks.
Vibrating noise Package materials are not removed.
• Remove package materials.
The clothes may be unevenly distributed in the drum.
• Pause the programme and redistribute the clothes after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
• See the
Levelling the Appliance
instruction to adjust the levelling of the
appliance.
Floor not rigid enough.
• Check if the floor is sold and does not flex. See the
Installation Place
Requirements
to select the proper location.
Symptoms Possible Cause & Solution
Water is leaking. House drain pipes are clogged.
• Unclog waste pipes. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
• Clean and straighten the drain hose. Check and clean the drain filter
regularly.
37
TROUBLESHOOTING
ENGLISH
Appliance does not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the
Power
button to turn the appliance on.
Appliance is unplugged.
• Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
• Turn the water supply tap completely.
Controls are not set properly.
• Make sure that the programme is correctly set. Close the door and press
the
Start/Pause
button.
Door or Drawer is open.
• Close the door/drawer and make sure that nothing is caught under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.
Control needs to be reset.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button.
Start/Pause was not pressed after a programme was set.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button. The appliance is turned off if the
Start/Pause
button is not pressed within a certain time.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure is adequate.
Washing machine is too cold.
• If the washing machine has been exposed to temperatures below freezing
for an extended period of time, allow it to warm up before pressing the
Power
button.
The drawer does not
open.
The drawer cannot be opened for safety reasons once the appliance
starts.
• This is normal. You can safely open the drawer after
H
turns off.
Symptoms Possible Cause & Solution
38
TROUBLESHOOTING
Performance
Appliance is not filling
properly.
Inlet filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.
The door and drawer are open.
• The Mini Washer will not operate if the lid is open. Close the lid and make
sure that nothing is caught under the lid preventing it from closing
completely.
Water level in the tub appears to be too low.
• The fill level is optimized for the wash motion to achieve the best wash
results.
Appliance does not
drain water.
Drain hose is kinked, pinched, or clogged.
• Make sure the drain hose is free of blockages, kinks, etc., and is not
pinched behind or under the washing machine.
Cycle time is longer
than usual.
The load is too small.
• Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
• Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled.
Cycle end is delayed Unbalance is detected or suds removing programme is on.
• This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.
Symptoms Possible Cause & Solution
Symptoms Possible Cause & Solution
Poor stain removal Heavily soiled clothes
• Use Main Washer
Previously set stains.
• Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
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TROUBLESHOOTING
ENGLISH
Wi-Fi
Staining Clothes were not properly sorted.
• Always wash dark colours separately from light colours and whites to
prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Wrinkling Appliance is not unloaded promptly.
• Always remove items from the appliance as soon as the programme is
complete.
Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not be tightly
packed with items. The door of the appliance should be closed easily.
Musty or mildewy
odour in appliance
Inside of drum is not cleaned properly.
• Run the
Tub Clean
function regularly.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.
Symptoms Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters).
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Symptoms Possible Cause & Solution
