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Troubleshooting en
27
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
2. Reconnect the appliance after five minutes.
3. Wait at least 30 seconds and then press for
15 seconds.
a appears briefly on the control panel.
4. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
HomeConnect is not
working correctly.
Different causes are possible.
▶ Go to www.home-connect.com.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page16
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
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