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4
En
Warranty policy for European Economic Area (EEA) and Switzerland, Australia
customer
In the unlikely event that your Yamaha product needs guarantee service, please contact the dealer from
whom it was purchased. If you experience any difficulty, please contact Yamaha representative office in
your country. You can find full details on our website.
EEA and Switzerland: (http://europe.yamaha.com/warranty/)
Australia: (http://au.yamaha.com/)
Warranty policy for U.S. and Canada customer
Your Yamaha product is covered by a limited warranty for one year from the date of purchase. In the
unlikely event of failure due to defective materials or workmanship, Yamaha will repair or replace them at
no charge.
Please visit our website for full details.
U.S.: (http://usa.yamaha.com/), Canada: (http://ca.yamaha.com/)
Information for Users on Collection and Disposal of Old Equipment
This symbol specified in the Directives 2002/96/EC indicates that used electrical and electronic
products should not be mixed with general household waste.
For proper treatment to avoid harmful effect on human health and environment, please contact
your local municipality, your waste disposal service or the point of sale where you purchased
the items.
Troubleshooting
If the situation does not improve even after trying the following actions, or if any abnormalities not
listed below are observed, contact the nearest authorized Yamaha dealer or service center.
Symptom Action
No sound Make sure the plugs of the cable are fully inserted in the jacks on the x
headphones (PRO500/400 only) and playback device.
Make sure the volume is not set low. x
Make sure the playback device is not paused. x
Make sure the playback device is turned on. x
Sound is heard only from one
channel
Make sure the plugs of the cable are fully inserted in the jacks on the
headphones (PRO500/400 only) and playback device.
Headphones volume is too
high/low
Adjust the volume on the playback device/remote control, as necessary.
Remote control does not work Make sure the plugs of the cable are fully inserted in the jacks on the x
headphones (PRO500/400 only) and playback device.
A device not compatible with this model is connected. For details x
on compatible device, see P.3.
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