OWNER’S MANUAL
SIDE BY SIDE
REFRIGERATOR
Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.
LSXS22423*
MFL62884312
www.lg.com
ENGLISH
Model Name*=color number
2 TABLE OF CONTENTS
ENGLISH
3 PRODUCT FEATURES
4 IMPORTANT SAFETY
INSTRUCTIONS
7 COMPONENTS
7 Refrigerator Exterior
8 Refrigerator Interior
9 INSTALLATION
9 Installation Overview
9 Specifi cations
10 Unpacking Your Refrigerator
10 Choosing the Proper Location
10 - Flooring
11 - Ambient Temperature
11 - Measuring the Clearances
11 Installing the Base Grille
11 Removing/Assembling the Refrigerator
Door Handles
12 Removing/Assembling the Refrigerator
Doors
12 - Removing the Right (Refrigerator) Door
12 - Removing the Left (Freezer) Door
13 - Reinstalling the Right (Refrigerator) Door
13 - Reinstalling the Left (Freezer) Door
14 Connecting the Water Line
14 - Before You Begin
14 - Water Pressure
14 - What You Will Need
16 - Water Line Installation Instructions
17 Turning On the Power
18 Leveling and Door Alignment
18 - Leveling
18 - Door Alignment
19 HOW TO USE
19 Before Use
20 Control Panel
20 - Airfl ow
21 - Control Panel Features
23 Automatic Icemaker
23 - When You Should Turn the Icemaker Off
23 - Normal Sounds You May Hear
23 - Preparing for Vacation
24 Ice Storage Bin
25 Ice and Water Dispenser
26 Storing Food
26 - Food Preservation Location
27 - Food Storage Tips
27 - Storing Frozen Food
28 Humidity Controlled Crisper
29 Detaching and Assembling the Storage Bins
30 Adjusting the Refrigerator Shelves
31 MAINTENANCE
31 Cleaning
32 Replacing the Water Filter
36 SMART DIAGNOSIS
TM
36 Using Smart Diagnosis
TM
37 TROUBLESHOOTING
37 Common Product Questions
38 Noises You Might Hear
39 Before Calling for Service
48 WARRANTY
TABLE OF CONTENTS
3PRODUCT FEATURES
ENGLISH
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
FILTERED WATER AND ICE DISPENSER
The water dispenser dispenses fresh, chilled water.
The ice dispenser dispenses cubed and crushed ice
HUMIDITY CONTROLLED CRISPER
The Humidity Controlled Crisper is designed to help keep your fruits and
vegetables fresh and crisp. You can control the amount of humidity in the
crisper by adjusting the setting between Low and High.
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door remains open. If a refrigerator door
or freezer drawer is left open for more than 60 seconds, a warning alarm
sounds at 30 second intervals.
ICE PLUS
Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour
period.
4 IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
WARNING You can be killed or seriously injured if you do not follow instructions.
CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in
minor or moderate injury, or product damage.
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product,
basic safety precautions should be followed, including the following:
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards
that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
Power
y NEVER unplug your refrigerator by pulling
on the power cord. Always grip the plug
firmly and pull it straight out from the
outlet.
y Immediately repair or replace all power
cords that have become frayed or
otherwise damaged. Do not use a cord
that shows cracks or abrasion damage
along its length or at either the plug or
connector end.
y Do not use an uncertified power outlet.
y Unplug the power plug immediately in the
event of a blackout or thunderstorm.
y Plug in the power plug with the power
cord facing downward.
Installation
y Contact an authorized service center when
you install or relocate the refrigerator.
y When moving your refrigerator away from
the wall, be careful not to roll over or
damage the power cord.
y Prior to use, ensure that you are
connecting this product to a dedicated
grounded electrical outlet rated for use
with this product (115V, 60Hz, AC only).
It is the user’s responsibility to replace
a standard 2-prong wall outlet with a
standard 3-prong wall outlet.
y Do not install the refrigerator where there
may be a danger of the unit falling.
Use
y DO NOT allow children to climb, stand,
or hang on the refrigerator doors or on
the shelves in the refrigerator. They could
damage the refrigerator and seriously
injure themselves.
y Do not hang on to or place heavy objects
on the refrigerator’s dispenser.
y Do not place heavy or dangerous objects
(bottles with liquid) on the refrigerator.
y Do not put live animals inside the
refrigerator.
y Do not allow children to climb into the
product when it is in use.
y In the event of a gas leak (propane/
LPG), ensure adequate ventilation and
contact an authorized service center
before resuming use. Do not touch or
disassemble the electrical outlet of the
refrigerator.
y In the event of a refrigerant leak, move
flammable objects away from the
refrigerator. Ensure adequate ventilation
and contact an authorized service center.
y Do not use or place flammable substances
(chemicals, medicine, cosmetics, etc) near
the refrigerator or store them inside the
refrigerator. Do not place the refrigerator
in the vicinity of flammable gas.
y Do not overfill or pack items too tightly into
door bins. Doing so may cause damage
to the bin or personal injury if items are
removed with excessive force.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
y This product is not to be used for special
purposes such as the storage of medicine
or test materials or for use on ships, etc.
y Unplug the power plug before cleaning or
repairing the refrigerator.
y When you replace the light bulb in the
refrigerator, unplug the refrigerator or turn
off the power.
y Do not modify or extend the power cord.
y Do not use a dryer to dry the interior. Do
not light a candle to remove interior odors.
y For your safety, this appliance must be
properly grounded. Have the wall outlet
and the circuit checked by a qualified
electrician to make sure the outlet is
properly grounded.
y Do not use an outlet that can be turned
off with a switch. Do not use an extension
cord. It is the user’s responsibility to
replace a standard 2-prong wall outlet
with a standard 3-prong wall outlet.
y Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.
y Do not use an adapter plug and plug the
power plug into a multi-outlet extension
cord.
y Disconnect the power cord immediately if
you hear a noise, smell a strange odor or
detect smoke coming from the appliance.
y Turn the power off if water or dust
penetrates into the refrigerator. Call a
service agent.
y Do not disassemble or modify the
refrigerator.
y Do not put hands, feet, or metal objects
below or behind the refrigerator.
y Do not operate the refrigerator or touch
the power cord with wet hands.
y In refrigerators with automatic icemakers,
avoid contact with the moving parts
of the ejector mechanism or with the
heating element that releases the cubes.
Do not place fingers or hands on the
automatic ice-making mechanism while
the refrigerator is plugged in.
y When dispensing ice from the dispenser,
do not use crystal ceramics.
y Do not touch the cold surfaces in the
freezer compartment with wet or damp
hands, when your refrigerator is in
operation.
y Do not put glass containers, glass bottles
or soda in the freezer.
y This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for their
safety.
y Do not refreeze frozen food that has
thawed completely. Doing so may result
in a serious health issue.
y If you are throwing away your old
refrigerator, make sure the CFC or HCFC
coolant is removed for proper disposal
by a qualified servicer. If you release
CFC/HCFC coolant, you may be fined or
imprisoned in accordance with the relevant
environmental law.
y Junked or abandoned refrigerators are
dangerous, even if they are sitting for
only a few days. When disposing of the
refrigerator, remove the packing materials
from the door or take off the doors but
leave the shelves in place so that children
may not easily climb inside.
y If the refrigerator is connected to a circuit
protected b
y fuses, use time delay fuses.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
Wash hands after handling.
6 IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
CAUTION
Installation
y The refrigerator must be properly
installed in accordance with the Installer
Instructions that were taped to the front
of the refrigerator.
y Be careful when you unpack and install
the refrigerator. Immediately dispose of
plastic and other packing materials out of
the reach of children.
y The appliance must be positioned for
easy access to a power source.
Use
y Close the door carefully when children
are around.
y Keep fingers out of pinch point areas;
clearances between the doors and cabi-
nets are necessarily small. Be careful
closing doors when children are nearby.
y If you store food improperly, be aware
that it may fall and cause injury.
y Do not use aerosols near the refrigera-
tor.
y Do not store articles on the top of the
appliance.
Maintenance
y Do not use strong detergents like wax or
thinners for cleaning. Clean with a soft
cloth.
y Wipe foreign objects (such as dust and
water) off the prongs of the power plug
and contact areas regularly.
y Do not store, disassemble or repair the
refrigerator by yourself.
y Remove any dust or foreign matter from
the po
wer plug pins.
y Do not use a wet or damp cloth when
cleaning the plug
.
y If the refrigerator is disconnected from
the po
wer supply, wait for at least five
minutes before plugging it back in.
y If you notice a chemical or burning
plastic smell or see smok
e, unplug the
refrigerator immediately and contact
your LG Electronics Service Center.
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
7COMPONENTS
ENGLISH
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior
Refrigerator
Preserves food.
Freezer
Preserves frozen food.
Control Panel
Sets the refrigerator and
freezer temperatures, the
water filter condition and the
dispenser mode.
Filtered Water
and Ice Dispenser
Dispenses purified
water and ice.
O
Off Off
8 COMPONENTS
ENGLISH
Refrigerator Interior
NOTE
Parts, features and options vary by model.
Your model may not include every option.
Freezer
Compartment
Refrigerator
Compartment
Automatic
Icemaker
Freezer
Shelves
Freezer
Light (LED)
Freezer
Shelves
Freezer
Door Bins
Freezer
Drawer
Freezer
Door Bin
Base
Grille
Refrigerator
Light (LED)
Dairy Corner
Water Filter
Refrigerator
Shelf
Snack
Pan
Refrigerator
Door Bins
Vegetable
Drawers
9INSTALLATION
ENGLISH
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it
to another location.
2 Choosing the proper
location
3 Disassembling/Assembling
4 Connecting the water
supply and water line
5 Leveling and Door
Alignment
Max
Min
OffOff
Max
Min
Max
Min
OffOff
Max
Min
Max
Min
OffOff
Max
Min
Max
Min
OffOff
Max
Min
Max
Min
OffOff
Max
Min
Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Side by Side refrigerator model
Description Side by Side refrigerator
Electrical requirements 115 Volts, 60 Hz, AC only, and fused at 15 amperes (minimum)
Min. / Max. Water pressure 20 - 120 psi (138 - 827 kPa) on models without water filter,
40 - 1
20 psi on models with filter
Dimensions
Net w
eight 264.5 lb. (120 kg)
1 Unpacking
your
refrigerator
NOTE
Connect to potable water
supply only,
O
Off Off
33”(W) X 32”(D) X 67”(H), 49 1/4 “ (D w/ door open)
831 mm (W) X 811 mm (D) X 1694 mm (H), 1264 mm
(D w/ door open)
10 INSTALLATION
ENGLISH
Unpacking Your Refrigerator
Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning-type labels, the model and serial
number label, or the Tech Sheet that is located
under the front of the refrigerator.
To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing
a small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to re-
move tape or glue. These products can damage
the surface of your refrigerator.
Refrigerator shelves are installed in the ship-
ping position. Please reinstall shelves according
to your individual storage needs.
Choosing the Proper Location
y Select a place where a water supply can
be easily connected for the automatic
icemaker.
y The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet rated for 115 Volts, 60 Hz,
AC only, and fused at 15 or 20 amperes.
This provides the best performance
and also prevents overloading house
wiring circuits which could cause a fire
hazard from overheated wires. It is
recommended that a separate circuit
serving only this appliance be provided.
Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
AlIgnment.)
NOTE
The water pressure must be between 20
and 120 psi on models without a water
filter and between 40 and 120 psi on
models with a water filter.
NOTE
Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.
WARNING
To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
WARNING
y Use two or more people to move and
install the refrigerator. Failure to do so
can result in back or other injury.
y Your refrigerator is heavy. When moving
the refrigerator for cleaning or service,
be sure to protect the floor. Always pull
the refrigerator straight out when mov-
ing it. Do not wiggle or walk the refrig-
erator when trying to move it, as floor
damage could occur.
y Keep flammable materials and va-
pors, such as gasoline, away from the
refrigerator. Failure to do so can result
in fire, explosion, or death.
11INSTALLATION
ENGLISH
Ambient Temperature
Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appli-
ance is too low or high, cooling ability may be
adversely affected.
Measuring the Clearances
Too small of a distance from adjacent items
may result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of the
refrigerator to open the doors, and at least
2 inches (5.08 cm) between the back of the
refrigerator and the wall.
Installing the Base Grille
Removing the Base Grille
1
Open the doors (refrigerator and freezer).
2
With doors open, remove screws from base
grille. Remove base grille and set safely
aside.
Assembling the Base Grille
1
Place base grille into position and insert and
tighten screws.
Removing/Assembling the
Refrigerator Door Handles
Removing the Handles
1
Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.
2 Loosen the mounting fasteners that connect
to the refrigerator door and handle using a
¼ in. Allen wrench, remove the mounting
fasteners.
Assembling the Handles
1
Assemble the mounting fasteners at both
ends of the handle using a ¼ in. Allen
wrench.
2 Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.
NOTE
When it is necessary to move the refrigerator
through a narrow opening, removing the
doors is the recommended procedure. If it
is necessary to remove the handles, follow
the directions below. The appearance of the
handle may vary from what is shown in the
illustrations
Mounting
Fasteners
Set Screw
Allen Wrench
Mounting Fasteners
24” (61 cm)
2” (5.08 cm)
12 INSTALLATION
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Removing/Assembling the
Refrigerator Doors
When it is necessary to move the refrigerator
through a narrow opening, removing the doors
is the recommended procedure.
NOTE: Before removing the doors, remove the
base grille. See Installing the Base Grille for
instructions.
Removing the Right (Refrigerator) Door
1. Open the door. Remove the top hinge cover
screw (1).
2. Use a flat blade screwdriver to pry back the
hooks (not sho
wn) of the hinge cover (2)
from the top of the refrigerator cabinet. Lift
up the c
over.
3. Rotate the hinge lever (3) clockwise. Lift
the upper hinge (4) free of the hinge lever
latch (5).
NOTE: Regardless of hinge lever type, removal
process is the same.
4. Lift the door from the lower hinge pin.
5. Place the door
, inside facing up, on a non-
scratching surface.
Removing the Left (Freezer) Door with
Water Line Connection
Pull up the water feed tube while pressing the
area (Figure 1) shown in the figure below. Make
sure the color of the water lines match.
NOTE:
If a tube end is deformed or abraded,
trim the part away. Disconnecting the tube
under the door causes about 0.13 gallons (0.5
liters) of water to flow out. Put a large container
at the end of the tube to prevent water from
draining onto the floor.
Figure 1
(1)
(2)
(3)
(5)
(6)
(7)
(4)
Type 2
Type 1
(6)
(5)
Rivet
(7)
1. Open the door. Remove the top hinge cover
screw (1).
WARNING
y If your entrance door is too narrow
for the refrigerator to pass through,
remove the refrigerator doors and move
the refrigerator sideways through the
doorway.
y Use two or more people to remove and
install the refrigerator doors. Failure to do
so can result in back or other injury.
y Disconnect the electrical supply to the
refrigerator before installation. Failure
to do so could result in serious injury or
death.
y Do not put hands, feet or other objects
into the air vents or bottom of the
refrigerator. You may be injured or receive
an electrical shock.
y Be careful when handling the hinge and
stopper. You may be injured.
y Remove food and bins before detaching
the doors and drawers.
CAUTION
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
(1)
(2)
(3
)
(4)
(5)
Type 2
Type 1
(3
)
(4)
(5)
Rivet
13INSTALLATION
ENGLISH
CAUTION
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
2. Use a fl at blade screwdriver to pry back the
hooks (not shown) of the hinge cover (2)
from the top of the refrigerator cabinet. Lift
up the cover.
3. Disconnect all the wire harnesses (3).
4. Remove the grounding screw (4).
5. Rotate the hinge lever (5)
counterclockwise. Lift the upper hinge (6)
free of the hinge lever latch (7).
NOTE: R
egardless of hinge lever type, removal
process is the same.
5. Lift the door from the lower hinge pin, being
careful to pull the w
ater lines through the
lower hinge pin.
6. Place the door, inside facing up, on a
non-scratching surface. Be careful not to
damage the water feed tube.
Reinstalling the Right (Refrigerator) Door
(1)
(3)
(4)
(5)
Type 2
Type 1
(3
)
(4)
(5)
Rivet
(2)
1. Place the door onto the lower hinge pin.
2. Fit the upper hinge (4) over the hinge lever
latch (5) and into place. Rotate the lever (3)
counterclockwise to secure the hinge.
NOTE: R
egardless of hinge lever type, reinstallation
process is the same.
3. Hook the tab on the switch side of the cover
under the edge of the wire opening in
the cabinet top. Position the cover (2) and
replace the screw (1).
Reinstalling the Left (Freezer) Door
(1)
(2)
(3)
(5)
(6)
(7)
(4)
Type 2
Type 1
(5)
(6)
(7)
Rivet
1. Feed the water tubes through the lower
hinge pin and place the door onto the
lower hinge pin. Water hoses should be
behind the leg to prevent damage.
2. Fit the top hinge (6) over hinge lever latch
(7)and into place. Rotate the lever (5)
clockwise to secure the hinge.
NOTE: R
egardless of hinge lever type, removal
process is the same.
3. Install the grounding screw (4) and connect
all the wire harnesses (3).
4. Hook the t
ab on the door switch side of
the cover (2) under the edge of the wire
opening in the cabinet top. Position the
cover into place. Insert and tighten the
cover screw (1).
5. Reconnect the water tubes by inserting
the tubes into the connectors. The tube is
inserted correctly when only one guide line
is showing out of two.
Insert Line
Tube
Collet
NOTE: When replacing the door, make sure to
connect the water tubes so the colors
match.
14 INSTALLATION
ENGLISH
Connecting the Water Line
Before You Begin
This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.
Water hammer (water banging in the pipes)
in house plumbing can cause damage to
refrigerator parts and can lead to water leakage
or flooding. Call a qualified plumber to correct
water hammer before installing the water
supply line to the refrigerator.
If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the OFF (O) position.
Water Pressure
You will need a cold water supply. The water
pressure must be between 20 and 120 psi on
models without a water filter and between 40
and 120 psi on models with a water filter. If the
water pressure does not reach the minimum
required pressure, a separate booster pump
may be required for normal automatic icemaker
and cool water dispensing operation.
If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to
minimize the risk of expensive water damage.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (2.8 kgf/cm2
~ 4.2 kgf/cm2, or less than 2.0~3.0 sec. to fill a
cup of 7 oz capacity).
If the water pressure from the reverse osmosis
system is less than 21 psi or 1.5 kgf/cm2 (takes
more than 4.0 sec to fill a cup of 7 oz capacity):
y Check to see if the sediment filter in
the reverse osmosis system is blocked.
Replace the filter if necessary.
y Allow the storage tank on the reverse
osmosis system to refill after heavy usage.
y If the issue concerning water pressure
from reverse osmosis remains, call a
licensed, qualified plumber.
y All installations must be in accordance
with local plumbing code requirements.
What You Will Need
y Copper Tubing, ¼ in. outer diameter,
to connect the refrigerator to the water
supply. Be sure both ends of the tubing
are cut square.
To determine how
much tubing you
need: measure the
distance from the
water valve on the back of the refrigerator
to the water supply pipe. Then, add 8 feet
(2.4 m). Be sure there is sufficient extra
tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to
allow the refrigerator to move out from
the wall after installation. Keep the total
length of the feed water pipe tube within
26 ft (8 m). Be careful to avoid getting a
kink in the tube. If the tube is longer than
26 ft (8 m), it may cause the water feed to
malfunction.
y Power drill.
y ½ in. or adjustable
wrench.
y Flat blade and Phillips
head screwdrivers.
y Two ¼ in. outer
diameter compression
nuts and 2 ferrules (sleeves) to connect
the copper tubing to the shutoff valve and
the refrigerator water valve.
CAUTION
To prevent burns and product damage, only
connect the refrigerator water line to a cold
water supply.
CAUTION
Do not install the icemaker tubing in areas
where temperatures fall below freezing.
CAUTION
Wear eye protection during installation to
prevent injury.
15INSTALLATION
ENGLISH
y If your existing copper water line
has a flared fitting at the end, you
will need an adapter (available at
plumbing supply stores) to connect
the water line
to the
refrigerator OR
you can cut off
the flared fitting with a tube cutter
and then use a compression fitting.
y Shutoff valve to connect to the cold
water line. The shutoff valve should
have a water inlet with a minimum
inside diameter of 5/32 in. at the
point of connection to the COLD
WATER LINE. Saddle-type shutoff
valves are included in many water
supply kits.
Before
purchasing,
make sure
a saddle-
type valve complies with your local
plumbing codes.
NOTE
A self-piercing saddle type water valve
should not be used.
WARNING
Electrical Shock Hazard:
When using any electrical device (such as a
power drill) during installation, be sure the
device is battery powered, double insulated
or grounded in a manner that will prevent the
hazard of electric shock.
16 INSTALLATION
ENGLISH
Water Line Installation Instructions
Install the shutoff valve on the nearest
frequently used drinking water line.
1 SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the
pressure on the line.
2 CHOOSE THE VALVE LOCATION
Choose a location
for the valve that is
easily accessible. It is
best to connect into
the side of a vertical
water pipe. When it is
necessary to connect
into a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
3 DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in
the water pipe using
a sharp bit. Remove
any burrs resulting
from drilling the
hole in the pipe. Be
careful not to allow
water to drain into
the drill. Failure to drill a ¼ in. hole may
result in reduced ice production or smaller
cubes.
4 FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water
pipe with the pipe clamp.
5 TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing
washer begins to swell.
NOTE:
Do not overtighten clamp or
you may crush the tubing.
6 ROUTE THE TUBING
Route the tubing between the cold water
line and the refrigerator.
Route the tubing through a hole drilled in
the w
all or floor (behind the refrigerator or
adjacent base cabinet) as close to the wall as
possible.
NOTE
The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only
copper tubing (NDA tubing #49595 or
#49599) or Cross Link Polyethylene (PEX)
tubing.
WARNING
y When using any electrical device (such
as a power drill) during installation, be
sure the device is battery powered,
double insulated or grounded in a
manner that will prevent the hazard of
electric shock.
Pipe Clamp
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
NOTE
Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle
valves are illegal and use is not permitted in
Massachusetts. Consult with your licensed
plumber.
Pipe Clamp
Clamp Screw
Washer
Inlet End
NOTE
Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in.
diameter) to allow the refrigerator to move
out from the wall after installation.
17INSTALLATION
ENGLISH
7 CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule
(sleeve) for copper tubing onto the end of
the tubing and connect it to the shutoff
valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.
8 FLUSH OUT THE TUBING
Turn the main water
supply on and flush
out the tubing until the
water is clear.
Shut the water off at the
w
ater valve after about
one quart (1 l) of water
has been flushed through the tubing.
9 CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE:
Before making the connection to
the refrigerator, be sure that the refrigerator
power cord is not plugged into the wall
outlet.
a. Remove the plastic flexible cap from the water
v
alve.
b. Place the compression nut and ferrule (sleeve)
onto the end of the t
ubing as shown.
c. Insert the end of the copper tubing into the
connection as f
ar as possible. While holding
the tubing, tighten the fitting.
10 TURN THE WATER ON AT THE
SHUTOFF VALVE
Tighten any connections that leak.
11 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator
or against the wall. Push the refrigerator
back to the wall.
12 START THE ICEMAKER
Set the icemaker power switch to the ON
position.
The icemaker will not begin to operate until
it reac
hes its operating temperature of 15°F
(–9°C) or below. It will then begin operation
automatically if the icemaker power switch is
in the ON (I) position.
Turning On The Power
1 Plug in the refrigerator.
Saddle-Type
Shutoff Valve
Packing Nut
Outlet Valve
Compression
Nut
Ferrule (sleeve)
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Refrigerator
Connection
Ferrule (sleeve)
CAUTION
Check to see if leaks occur at the water line
connections.
CAUTION
y Connect to a rated power outlet.
y Have a certified electrician check the wall
outlet and wiring for proper grounding.
y Do not damage or cut off the ground
terminal of the power plug.
NOTE
y
If your refrigerator does not have a water
filter, we recommend installing one. If
your water supply has sand or particles
that could clog the screen of the refrig-
erator’s water valve, install the filter in
the water line near the refrigerator.
y
Do not use old hoses. Use only new
hoses provided by the manufacturer.
18 INSTALLATION
ENGLISH
Leveling
After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push
the refrigerator into the final position.
Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side-to-
side. If your refrigerator seems unsteady, or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the instructions below:
NOTE: Tools Required: 11/16” (18mm) wrench
or flat blade screwdriver.
1 Remove the base grille. For instructions,
see Installing the Base Grille, page 11.
2 Turn the leveling leg counterclockwise
to raise that side of the refrigerator or
clockwise to lower it. It may take several
turns of the leveling leg to adjust the tilt of
the refrigerator.
Left leveling
leg
Height
Height
dierence
dierence
NOTE: Having someone push backward against the
top of the refrigerator takes some weight off of the
leveling legs. This makes it easier to adjust the legs.
Right leveling leg
Height
dierence
Height
dierence
3 Open both doors again and check to make
sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling
legs counterclockwise. It may take several
more turns, and you should turn both
leveling legs the same amount.
4 Reinstall the base grille.
Door Alignment
If the doors are still uneven after the refrigerator
has been leveled, finish adjusting the doors by
following the instructions below:
Adjusting tools: 5/16” (8mm) wrench and 3/4”
(19mm) wrench.
Height
dierence
Height
dierence
Keeper nut
Adjustment
hinge pin
Wrench
Up
Down
y
Using a 3/4” (19mm) wrench, turn the keeper
nut clockwise to loosen it.
y
Using a 5/16” (8mm) wrench, turn the
adjustment hinge pin clockwise or coun-
terclockwise to level the refrigerator door.
y
After leveling the door, turn the keeper
nut counterclockwise to tighten it. Make
sure all legs are completely touching the
floor.
CAUTION: Do not overtighten the door ad-
justment screw. The hinge pin can be pulled out
(adjustable range of height is a maximum of ½ in.
(1.27 cm)).
O
Off Off
O
Off Off
O
Off Off
19HOW TO USE
ENGLISH
HOW TO USE
Before Use
OFF
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that accumulated during
shipping.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.
Turn off the icemaker if the refrigerator is not yet connected to
the water supply.
Turn off the automatic icemaker and then plug the power plug of the refrigerator
into the grounded electric outlet.
* This is applicable only to certain models.
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food
in it. Check the flow of cold air in the freezer compartment to ensure proper
cooling.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature lowers.
Open refrigerator and freezer doors to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator and freezer doors for
ventilation.
CAUTION
Running the automatic icemaker before connecting it to the water supply
may cause the refrigerator to malfunction.
CAUTION
Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could linger inside the refrigerator.
CAUTION
y Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the refrigerator,.
y Do not peel off the model or serial number label or the technical information
on the rear surface of the refrigerator.
NOTE
Remove adhesive residue by wiping it off with your thumb or dish detergent.
20 HOW TO USE
ENGLISH
Control Panel
The refrigerator control functions as the ther-
mostat for the entire appliance (refrigerator and
freezer sections). The colder the setting, the
longer the compressor will run to keep the tem-
perature colder. The freezer control adjusts the
cold air flow from the freezer to the refrigerator.
Setting the freezer control to a lower tempera-
ture keeps more cold air in the freezer compart-
ment to make it colder.
Airflow
Cold air circulates from the freezer to the fresh
food section and back again through air vents in
the wall dividing the two sections. Be sure not
to block vents while packing your refrigerator.
Doing so will restrict airflow and may cause the
refrigerator temperature to become too warm
or cause interior moisture buildup. (See air flow
diagram below.)
IMPORTANT:
Because air circulates between both sections,
an
y odors formed in one section will transfer to
the other. You must thoroughly clean both sec-
tions to eliminate odors.
To prevent odor transfer and dried out food,
wrap or cover foods tightly. (See the Food Stor-
age Guide section for details.)
NOTE: If you close the refrigerator door, you
may see the freezer door open and close again
due to pressure from internal air flow.
21HOW TO USE
ENGLISH
Dispenser
Select Cubed Ice, Water or Crushed Ice by
pressing the
Dispenser
button repeatedly to
choose the selection desired. The Cubed Ice,
Water or Crushed Ice icon will light up to indi-
cate your selection.
Selecting this icon indicates that cubed
ice will be dispensed when the dis-
penser pad is activated.
Selecting this icon indicates that water
will be dispensed when the dispenser
pad is activated.
Selecting this icon indicates that
crushed ice will be dispensed when
the dispenser pad is activated.
To dispense water or ice, gently push your cup
against the dispenser pad (see page 25).
NOTE:
Hold your cup in place for a couple of
seconds after dispensing ice or water so the last
few drops go in your cup instead of on the floor.
Temperature
It’s recommended to maintain the initial (middle)
temperature settings by pressing the
Refrigera-
tor
button and
Freezer
button.
NOTE:
When changing control settings, wait
24 hours before making additional adjustments.
The more lit bars, the colder the refrigerator and
freezer will be. See Figure 1.
The controls are set correctly when milk or juice
is as cold as you would like and when ice cream
is firm. If the temperature in either compart-
ment is too cold or too warm, change the set-
ting one increment at a time. Wait 24 hours for
the change to stabilize before adjusting again.
Temperature Mode Switch Function
(°F <->°C)
If you want to convert °F to °C or vice versa,
press and hold the
Freezer
and
Refrigerator
buttons at the same time for approximately five
seconds.
Ice Plus
y
When you press the
Ice Plus
button, the
graphic will illuminate in the display and
will continue for 24 hours. The function
will automatically shut off after 24 hours.
y
You can stop this function manually by
pressing the button one more time.
y
This function increases both ice making
and freezing capabilities by running the
freezer compartment at the coldest set-
tings for a 24-hour period.
Control Panel Features
* Depending on the model, some of the following functions may not be available.
Figure 1
22 HOW TO USE
ENGLISH
Water Filter Reset
When the water filter indicator turns on, you
need to replace the water filter. After replacing
the water filter, press and hold the
Water Filter
button for three seconds to turn the indicator
light off. You need to replace the water filter ap-
proximately every six months.
Lock
y
The
Lock
button deactivates the controls
and dispenser functions. When power is
initially connected to the refrigerator, the
Lock function is off.
y
If you want to activate the Lock function
to lock other buttons, press and hold the
Lock
button for three seconds or more.
The Lock icon will display and the Lock
function is now enabled.
y
When the Lock function is activated, no
other buttons will work. The dispenser
pad is also deactivated.
y
To disable the Lock function, press and
hold the
Lock
button for approximately
three seconds.
Display Off Mode
The display lights up and stays lit for 60 seconds
when the refrigerator is initially plugged in. All
the display lights will then go off except the lock
and dispenser icon selected (crushed, water
or cubed), and the display only lights when the
door is opened or a display button is pressed.
The display will remain off until a door is opened
or a button is pressed. Once on, the display will
remain on for 20 seconds.
Demo Mode (For Store Use Only)
The
Demo Mode
disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store.
To deactivate:
With either refrigerator door opened, press and
hold the
Refrigerator
and
Ice Plus
buttons at
the same time for five seconds. The control
panel will beep and the temperature settings
will display to confirm that
Demo Mode
is deac-
tivated. Use the same procedure to activate the
Demo Mode
.
Adjusting Control Settings
Give the refrigerator time to cool down com-
pletely before making final adjustments. It is
best to wait 24 hours to let the normal settings
(recommended in the Temperature section) sta-
bilize before making any changes. If you need
to adjust the temperature in the refrigerator or
freezer, start by adjusting the refrigerator tem-
perature and allow 24 hours for the temperature
to stabilize again. If it is still too warm or too
cold, then adjust the freezer control.
Use the settings listed in the chart below as
a guide. Always remember to wait at least 24
hours between adjustments
CONDITION/REASON RECOMMENDED ADJUSTMENT
REFRIGERATOR section too
warm.
• Door opened often.
• Large amount of food added.
• Room temperature very warm.
• Set the REFRIGERATOR control
one degree colder; wait 24 hours
for the new setting to take full
effect before making another
adjustment.
FREEZER section too warm/ice
not made fast enough.
• Door opened often.
• Large amount of food added.
• Very cold (55°F (13°C)) room
temperature. (Compressor
does not cycle often enough.)
• Heavy ice usage.
• Air vents blocked by items.
• Set the FREEZER control one
degree colder; wait 24 hours
for the new setting to take full
effect before making another
adjustment.
• Move items out of air stream.
REFRIGERA
TOR section too
cold.
• Controls not set correctly for
your conditions.
• Set the REFRIGERATOR control
one degree warmer; wait 24
hours for the new setting to take
full effect before making another
adjustment.
FREEZER section too cold.
• Controls not set correctly for
your conditions.
• Set the FREEZER control one
degree warmer; wait 24 hours
for the new setting to take full
effect before making another
adjustment.
23HOW TO USE
ENGLISH
Normal Sounds You May Hear
The icemaker water valve will buzz as the ice-
maker fills with water. If the power switch is in
the ON (I) position, it will buzz even if it has not
yet been hooked up to water. To stop the buzz-
ing, move the power switch to
OFF (O).
NOTE:
Keeping the icemaker switched on be-
fore the water line is connected can damage the
icemaker.
y
You will hear the sound of cubes drop-
ping into the bin and water running in the
pipes as the icemaker refills.
Preparing for Vacation
Set the power switch to
OFF (O)
and shut off
the water supply to the refrigerator.
NOTE:
The ice bin should be emptied any time
the icemaker is
OFF
.
If the ambient temperature will drop below
freezing, have a qualified technician drain the
water supply system to prevent serious prop-
erty damage due to flooding caused by ruptured
water lines or connections.
WARNING
Personal Injury Hazard
Avoid contact with the moving parts of the ejec-
tor mechanism, or with the heating element
that releases the cubes. DO NOT place fingers
or hands on the automatic ice making mecha-
nism while the refrigerator is plugged in.
Indicator Light
Power Switch
(ON/OFF)
Ice Cube Size
selector button
Shutoff Arm
Automatic Icemaker
Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce 5
cubes per cycle - approximately 90 cubes in a
24-hour period, depending on freezer compart-
ment temperature, room temperature, number
of door openings and other operating conditions.
y
It takes about 12 to 24 hours for a newly
installed refrigerator to begin making ice.
Wait 72 hours for full ice production to occur.
y
Ice making stops when the ice storage
bin fills to the level of the shutoff arm.
When full, the ice bin holds approximately
6 to 8 (12-16 oz) glasses of ice.
y
To turn off the automatic icemaker, set
the power switch to
OFF (O)
. To turn on
the automatic icemaker, set the power
switch to
ON (I)
.
y
The water pressure must be between 20
and 120 psi on models without a water
filter and between 40 and 120 psi on
models with a water filter to produce the
normal amount and size of ice cubes.
y
The ice cube size selector button is used
to compensate for high or low water pres-
sure. If you have low water pressure com-
ing to your refrigerator, you may need to
select the highest setting. For high water
pressure, select a lower setting.
When You Should Turn the Icemaker Off
Set the power switch to
OFF (O)
:
y
When the water supply will be shut off
for several hours.
y
When the ice bin is removed for more
than one or two minutes.
y
When the refrigerator will not be used for
several days.
NOTE:
The ice bin should be emptied when the
power switch is set to
OFF (O)
.
WARNING
Connect to potable water only.
24 HOW TO USE
ENGLISH
Automatic Icemaker (continued)
CAUTION
y
The first ice and water dispensed may
include particles or odor from the water
supply line or the water tank.
y
Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for a
long time.
y
Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
y
If discolored ice is dispensed, check the
water filter and water supply. If the prob-
lem continues, contact a qualified service
center. Do not use the ice or water until
until the problem is corrected.
y
Keep children away from the dispenser.
Children may play with or damage the
controls.
y
The ice passage may become blocked with
frost if only crushed ice is used. Remove
the frost that accumulates by removing
the ice bin and clearing the passage with a
rubber spatula. Dispensing cubed ice can
also help prevent frost buildup.
y
Never use thin crystal glass or crockery to
collect ice. Such containers may chip or
break resulting in glass fragments in the ice.
y
Dispense ice into a glass before filling it
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
y
Never use a glass that is exceptionally
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may
be affected.
y
Keep the glass at a proper distance from
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
y
To avoid personal injury, keep hands out of
the ice door and passage.
y
Never remove the dispenser cover.
Ice Storage Bin
The ice bin stores the ice cubes made by the
icemaker. If you need to remove the ice storage
bin, do so as follows:
NOTE: Use both hands to remo
ve the ice bin to
avoid dropping it.
Lift the ice storage bin slightly
and pull it out
as shown in the figure.
O
Off Off
O
Off Off
25HOW TO USE
ENGLISH
Using the dispenser
Ice and Water Dispenser
* Depending on the model, some of the
following functions may not be available.
Locking the dispenser
Press and hold the Lock button for three
seconds to lock the dispenser and all the control
panel functions. Follow the same instructions
to unlock.
Cleaning the dispenser stand
The dispenser drip tray has no self-draining func-
tion. It should be cleaned regularly.
1 To remove, push the tray in the area
marked “PUSH” then place your fi nger in
the center hole and lift upwards to pull it
out. Wipe out dirty areas and dry with a
clean cloth.
2 To reinstall the tray, slightly tilt the front of
the tray and lower it into place.
CAUTION
Keep children away from the dispenser.
Children may play with or damage the
controls.
y To dispense cold water or ice, push on the
dispenser switch with a glass.
y If discolored ice is dispensed, check
the water filter and water supply. If the
problem continues, contact a qualified
service center. Do not use the ice or
water until the problem is corrected.
y The dispenser will not operate when
either of the refrigerator doors are
open.
y If dispensing water or ice into a
container with a small opening, place it
as close to the dispenser as possible.
y Some dripping may occur after
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.
NOTE
Throw away the first few batches of ice
(about 24 cubes). This is also necessary if
the refrigerator has not been used for a long
time.
CAUTION
WARNING: Do not put your fingers up the
ice chute opening. Doing so can result in
severe injury.
CAUTION: Do not dispense ice into fine
china or crystal glasses. China or crystal
can break.
26 HOW TO USE
ENGLISH
Storing Food
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Freezer Door Bins
Store small items for
brief periods.
Vegetable Drawers
Store vegetables and fruits.
Dairy Corner
Store dairy products such
as butter, cheese, etc.
Ice storage bin
If a large amount
of ice is needed,
transfer the ice
in the storage bin
to another container.
Freezer Shelves
Store various frozen
foods such as meat, fish,
ice cream, etc.
Door Bins
Store small food or
beverages, condiments,
juice, beer, etc.
CAUTION
y Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
y Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
y If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.
y If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
y Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
y Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.
NOTE
y If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
y If you are leaving the refrigerator turned off for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.
Refrigerator shelf
Shelves to meet
your individual storage needs.
27HOW TO USE
ENGLISH
Food Storage Tips
* The following tips may not be applicable
depending on the model.
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.
Food How To
Butter or
Margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap in
freezer packaging and freeze.
Cheese
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Milk
Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Leafy
Vegetables
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
vegetable drawer.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in vegetable
drawer.
Fish
Store fresh fish and shellfish in the
freezer section if they are not being
consumed the same day of purchase.
It is recommended to consume fresh
fish and shellfish the same day
purchased.
Leftovers
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
Ice Cream
When storing frozen food like ice
cream for a long period, place it on
the freezer shelf, not in the door bins.
Storing Frozen Food
Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE
Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.
NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.
28 HOW TO USE
ENGLISH
Storing Frozen Food (continued)
Packaging
Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
y Rigid plastic containers with tight-fitting lids
y Straight-sided canning/freezing jars
y Heavy-duty aluminum foil
y Plastic-coated paper
y Non-permeable plastic wraps
y Specified freezer-grade self-sealing plastic
bags
Follow package or container instructions for
proper freezing methods.
Do not use
y Bread wrappers
y Non-polyethylene plastic containers
y Containers without tight lids
y Wax paper or wax-coated freezer wrap
y Thin, semi-permeable wrap
Humidity Controlled Crisper
* Depending on the model, some of the
following functions may not be available.
The crispers provide fresher tasting fruit and
vegetables by letting you easily control humidity
inside the drawer.
You can control the amount of humidity in
the moisture-sealed crispers by adjusting the
control to any setting between Vegetables and Fruits.
y
Vegetables keeps moist air in the crisper
for best storage of fresh, leafy vegetables.
y
Fruits
lets moist air out of the crisper
for best storage of fruit or vegetables
with skins.
Vegetables
Fruits
29HOW TO USE
ENGLISH
CAUTION
y Use both hands to assemble and
disassemble the crispers. The
compartments are heavy when filled with
food and may cause injury if dropped.
y Open the refrigerator door fully when
disassembling or reassembling the
crisper.
NOTE
Some bins may vary in appearance and will
only fit in one location.
CAUTION
y Do not apply excessive force while
detaching or assembling the storage
bins.
y Do not use the dishwasher to clean the
storage bins and shelves.
y Regularly detach and wash the storage
bins and shelves; they can become
easily contaminated by the food.
1
3
1
2
3
Detaching and Assembling the
Storage Bins
Crisper and Crisper Cover
To remove the crisper compartment, pull out
the drawer to full extension
, lift the front
up
, and pull straight out.
To install, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.
To Remove the Crisper Cover
Slide the crisper compartment out slightly ,
lift the front of the cover
, and pull it straight
out
.
Water Tank
CAUTION: You will see the water tank
while removing the Fresh Zone drawer. Do not
remove the water tank or water leakage may
occur. The water tank is not a removable part.
Door Bins
The door bins are removable for easy cleaning
and adjustment.
1 To remove the bin, simply lift the bin up and
pull straight out.
2 To replace the bin, slide it in above the
desired support and push down one side at
a time until it snaps into place.
1
3
Tank
30 HOW TO USE
ENGLISH
Dairy Corner
1
To remove the Dairy Corner, simply lift the
bin up and pull straight out.
2 To replace the Dairy Corner, slide it in above
the desired support and push down until it
snaps into place.
NOTE: If you close the refrigerator door with
the Dairy Corner open, the refrigerator door
may not close properly. Make sure to close the
Dairy Corner completely after use.
Snack Pan
To remove the snack pan cover, slightly pull out
the snack pan . Lift the front part of the snack
pan cover and pull out
.
Detaching the Shelf
Remove all items from the shelf. Lift the shelf
from both front and rear and pull it toward you.
CAUTION: Do not apply too much force
when pulling out the shelf. If the shelf hits the
door, it may result in damage or personal injury.
Tilt the shelf and pull it forward to remove it.
Assembling the Shelf
Tilt the front of the shelf up and guide the shelf
into the slots at a desired height. Slide the shelf
in then lower the front of the shelf.
CAUTION
y Do not clean glass shelves with
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or impact.
y Glass shelves are heavy. Use special
care when removing them.
Door
2
1
4
3
31MAINTENANCE
ENGLISH
General Cleaning Tips
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as
shelves, crispers, etc.
y Use a clean sponge or soft cloth and a
mild detergent in warm water. Do not use
abrasive or harsh cleaners.
y Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.
NOTE: Avoid door surface contact with
chemical products that contain phosphate
or chlorine, such as degreasers, detergents
containing TSP, and bleaches.
Inside Walls (allow freezer to warm up
so the cloth will not stick)
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking soda
and warm water. Mix 2 tablespoons of baking
soda to 1 quart of water (26 g soda to 1 liter
water.) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of
the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the
material.
Condenser Coils
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.
CAUTION
y Do not use a rough cloth or sponge
when cleaning the interior and exterior
of the refrigerator.
y Do not place your hand on the bottom
surface of the refrigerator when opening
and closing.
MAINTENANCE
Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both sections
about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigerator before cleaning.
WARNING
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.
32 MAINTENANCE
ENGLISH
CAUTION
y DO NOT operate refrigerator without
water filter or water filter bypass plug
installed.
NOTE
s To purchase a replacement water filter:
Visit your local dealer or distributor
Web: Find Parts & Accessories from
Support section of lg.com
Call : 1-800-243-0000 (USA)
1-888-542-2623 (Canada)
sPart number of the replacement water
filter: ADQ73613401(LT800P)
Replacing the Water Filter
It is recommended that you replace the water
fi lter:
s Approximately every
six months.
s When the water fi lter
indicator turns on.
s When the water
dispenser output
decreases.
s When the ice cubes are smaller than normal.
Rotate the water filter up into position and
close the cover. The cover will click when
closed correctly.
3 After the water fi lter is replaced, dispense
2.5 gallons of water (fl ush for approximately
fi ve minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.
Pinch the sides to open the water filter cover.
1 Remove the old water filter.
NOTE:
Replacing the water filter causes a
small amount of water (around 1 oz. or 25
cc) to drain. Place a cup under the front end
of the water fi lter cover to collect any leaking
water. Hold the water fi lter upright, once it is
removed, to prevent any remaining water from
spilling out of the water fi lter.
Pull the water filter
downward and turn
it counterclockwise
to pull it out. Make
sure to rotate the fil-
ter down completely
before pulling it out of
the manifold hole.
2 Replace with a new water fi lter.
Take the new water filter out of its packing
and remove the protective cover from the o-
rings. With water filter tabs in the horizontal
position, push the new water filter into the
manifold hole until it stops.
33MAINTENANCE
ENGLISH
Performance Data Sheet
Replacement cartridge: ADQ73613401
The concentration of the indicated substances in water entering the system was reduced to a
concentration less than or equal to the permissible limit for water leaving the system as specifi ed in
NSF/ANSI Standard 42 and Standard 53.
* Based on the use of Cryptosporidium parvum oocysts
System tested and certifi ed by NSF International against NSF/ANSI
Standard 42 and Standard 53 for the reduction of substances listed below.
Contaminant
Reduction
Average
lenge
Concentration
Avg %
Reduction
Average
Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
Chlorine Taste and
Odor
2.0 mg/L 2.0 mg/L ± 10% 97.5% 0.05 mg/L N/A ≥ 50%
Nominal Particulate
Class I, ,
5,600,000
pts/mL
At least 10,000
particles/mL
99.3% 73,000 pts/ml N/A ≥85%
Asbestos 170 MFL
10
7
to 10
8
greater >99% < 1 MFL N/A ≥99%
Atrazine 0.0087 mg/L 0.009 mg/L ± 10% 94.2% 0.00005 mg/L 0.003 mg/L N/A
Benzene 0.017 mg/L 0.015 mg/L ± 10% 97% 0.005 mg/L 0.005 mg/L N/A
Carbofuran 0.073 mg/L 0.08 mg/L ± 10% 98.8% 0.001 mg/L 0.04 mg/L N/A
Lindane 0.002 mg/L 0.002 mg/L ± 10% 98.8% 0.00002 mg/L 0.0002 mg/L N/A
P-Dichlorobenzene 0.263 mg/L 0.225 mg/L ± 10% 99.6% 0.001 mg/L 0.075 mg/L N/A
Toxaphene 0.014 mg/L 0.015 mg/L ± 10% 93.5% 0.001 mg/L 0.003 mg/L N/A
2,4-D 0.25 mg/L 0.210 mg/L ± 10% 99.5% 0.012 mg/L 0.07 mg/L N/A
Lead pH @6.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A
Lead pH @8.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A
Mercury @ pH 6.5 0.006 mg/L 0.006 mg/L ± 10% 96.5 0.0002 mg/L 0.002 mg/L N/A
Mercury @ pH 8.5 0.0062 mg/L 0.006 mg/L ± 10% 86.9 0.0081 mg/L 0.002 mg/L N/A
Cyst*
120,000
cysts/L
Minimum 50,000
cysts/L
99.99% <1 cyst/L N/A ≥99.95%
34 MAINTENANCE
ENGLISH
Application Guidelines/
Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply
Community or private well
- Potable Water
Water Pressure 20 -120 psi (138 - 827 kPa)
Water Temperature 33°F - 100°F (0.6°C - 38°C
Capacity 200 gallons (757 liters)
It is essential that the manufacturer’s recom-
mended installation, maintenance and filter
replacement requirements be carried out for the
product to perform as advertised.
Replacement Cartridge: ADQ73613401
For estimated costs of replacement elements
please call US
A
1-800-243-0000
CANADA
(24 hours per day/7 days per 1- 888-542-2623
week) or visit our website at www.lge.com
CAUTION
To reduce the risk associated with property
damage due to water leakage:
y Read and follow Use Instructions before
installation and use of this system.
y Installation and use MUST comply with
all state and local plumbing codes.
y Do not install if water pressure exceeds
120 psi (827 kPa). If your water pressure
exceeds 80 psi, you must install a pres-
sure limiting valve. Contact a plumbing
professional if you are uncertain how to
check your water pressure.
y Do not install where water hammer
conditions may occur. If water hammer
conditions exist you must install a water
hammer arrester. Contact a plumbing
professional if you are uncertain how to
check for this condition.
y Do not install on hot water supply lines.
The maximum operating water tem-
perature of this filter system is 100°F
(37.8°C).
y Protect filter from freezing. Drain filter
when temperatures drop below 40°F
(4.4°C).
y The disposable filter cartridge MUST be
replaced every 6 months, at the rated
capacity or if a noticeable reduction in
flow rate occurs.
y Protect from freezing, remove filter car-
tridge when temperatures are expected
to drop below 33° F.
y Do not install systems in areas where
ambient temperatures may go above
110° F (43.3° C). Where a backflow
prevention device is installed on a water
system, a device for controlling pres-
sure due to thermal expansion must be
installed.
y Ensure all tubing and fittings are secure
and free of leaks.
NOTE
y
While the testing was performed under
standard laboratory conditions, actual
performance may vary.
WARNING
To reduce the risk associated with chok-
ing:
y
Do not allow children under 3 years of
age to have access to small parts dur-
ing the installation of this product.
To reduce the risk associated with the
ingestion of contaminants:
y
Do not use with water that is microbi-
ologically unsafe or of unknown quality
without adequate desinfection before or
after the system. Systems certified for
cyst reduction may be used on disin-
fected water that may contain filterable
cysts. EPA Establishment # 070595-
MEX-001
Manufactured for LG
Electronics by MCM Co.,
L
td. 45-10, Nowon-Ri, Yiwol-Myun, Jinchun-Kun,
C
hung-Buk, Korea.
35MAINTENANCE
ENGLISH
First, call 1-800-243-0000 (1- 888-542-2623 in
Canada). Only use the Smart Diagnosis feature
when istructed to do so by the LG call center
agent.
If you experience problems with your refrigera-
tor, call 1-800-243-000 in USA (1- 888-542-2623
in Canada). Only Use the Smart Diagnosis
feature when instructed to do so by the LG call
center agent. The transmission sounds that you
will hear are normal sounds similar to fax
machine.
36 SMART DIAGNOSIS
ENGLISH
SMART DIAGNOSIS
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast
and effective diagnosis.
TM
Smart Diagnosis
TM
cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis
TM
.
USING SMART DIAGNOSIS
TM
TM
1 Lock the display. To lock the display, press
and hold the Lock button for three seconds.
(If the display has been locked for over five
minutes, you must deactivate the lock and
then reactivate it.)
2 Open the refrigerator door.
3 Hold the mouthpiece of your phone in
front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.
4 Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
5 After you hear three beeps, release the
Freezer button.
6 Keep the phone in place until the tone
transmission has finished. This takes about
three seconds, and the display will count
down the time. Once the countdown is
over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.
NOTE
y For best results, do not move the phone
while the tones are being transmitted.
y If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.
NOTE
y Call quality differences by region may
affect the function.
y Use the home telephone for better
communication performance, resulting
in better service.
y Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart
Diagnosis
TM
to malfunction.
37TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Common Product Questions
How do I unclog the ice dispenser
chute?
Eliminate the frost of ice fragments by re-
moving the ice bin and clearing the chute
with a plastic utensil. Dispensing cubed ice
can also help prevent frost or ice fragment
buildup.
Make sure that the refrigerator doors are
closed before attempting to dispense ice.
Why are ice crystals and frost forming
on my frozen food?
When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will lead
to frost and condensation. To lessen the
effect, reduce the frequency and duration
of door openings.
How long will it take for my ice bin to
fi ll completely?
Once the ice supply in the bin has been
completely exhausted, it may take up
to 90 minutes before additional ice is
available, and approximately 24 hours to
completely refi ll the bin.
Why does my ice and water taste
unusual?
It is recommended that you replace the
water fi lter:
• Approximately every 6 months.
• When the water fi lter indicator turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller than
normal.
If your refrigerator was recently installed,
dispense 2.5 gallons of water (fl ush for
approximately 5 minutes) to remove
trapped air and contaminants from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
38 TROUBLESHOOTING
ENGLISH
Noise Possible Causes Solutions
Clicking The defrost control will click when
the automatic defrost cy
cle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Normal Operation
Rattling Rattling noises may come from the
fl ow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
the fl oor.
Floor is weak or uneven or leveling
legs need to be adjusted. See the Door
Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing Evaporator fan motor is circulating air
through the refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the
condenser by the condenser fan.
Normal Operation
Gurgling Refrigerant fl owing through the
cooling system.
Normal Operation
Popping Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
Pulsating or
high-pitched
sound
Your refrigerator is designed to run
more effi ciently to keep your food
items at the desired temperature. The
high effi ciency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy effi cient than previous models.
While the refrigerator is running, it
is normal to hear a pulsating or high-
pitched sound.
Normal Operation
Noises You Might Hear
Noises You Might Hear
39TROUBLESHOOTING
ENGLISH
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Problem Possible Causes Solutions
Refrigerator
and F
reezer
section are
not cooling.
The refrigerator control is set
to OFF (some models).
Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.
Refrigerator is set to Demo
Mode
Demo Mode allows the lights and control display
to work normally while disabling cooling, to save
energy while the refrigerator is on the showroom
fl oor. See the FAQs or the Setting the Controls
section of this manual for instructions on how to
disable Demo Mode.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling
System runs
too much.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating time but
use less energy due to more effi cient technology.
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
The door is opened often or
a large amount of food / hot
food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to fi nd, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed
completely
.
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely or
pop open section in Troubleshooting.
Refrigerator is installed in a
hot location.
The compressor will run longer under warm
conditions. At normal room temperatures (70°F)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 110°F.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.
40 TROUBLESHOOTING
ENGLISH
Cooling
Problem Possible Causes Solutions
Refrigerator or
F
reezer section
is too warm.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
The air vents are blocked.
Cold air circulates from the
freezer to the fresh food
section and back again
through air vents in the wall
dividing the two sections.
Locate air vents by using your hand to sense
airfl ow and move all packages that block vents
and restrict airfl ow. Rearrange items to allow air
to fl ow throughout the compartment. (Refer to
the Airfl ow diagram in the Using Your Refrigerator
section.)
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot
location.
The refrigerator should not be operated in
temperatures above 110°F.
A large amount of food or
hot food was added to either
compartment.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not
set correctly.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator or
Freezer section
is too cold.
Incorrect temperature control
settings.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Items in the
Cheese & Butter
and Condiment
bins are not as
cool as other
items in the
refrigerator.
The Cheese & Butter and
Condiment bins will be
slightly warmer than the
refrigerator compartment.
This is normal. Items that you would like to keep
cooler should be stored in the refrigerator section.
41TROUBLESHOOTING
ENGLISH
Cooling
Problem Possible Causes Solutions
Interior moisture
buildup.
Doors are opened of
ten or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Doors not closed correctly. See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confi rm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged
correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is
freezing in the
refrigerator
compartment.
Food with high water content
was placed near an air vent.
Rearrange items with high water content away
from air vents.
Refrigerator temperature
control is set incorrectly.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a
cold location.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
Frost or ice
crystals form
on frozen food
(outside of
package).
Door is opened frequently or
for long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
42 TROUBLESHOOTING
ENGLISH
Cooling/Ice & Water
Problem Possible Causes Solutions
Frost or ice
cr
ystals
on frozen
food (inside
of sealed
package).
Condensation from food
with a high water content
has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the
freezer for a long period of
time.
Do not store food items with high water content in
the freezer for a long period of time.
Icemaker is
not making
enough ice.
Demand exceeds ice
storage capacity.
The icemaker will produce approximately 70-210
cubes in a 24 hour period.
House water supply is not
connected, valve is not
turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to
contact a plumber.
Water fi lter has been
exhausted.
Replacing the water fi lter is recommended:
• Approximately every six months.
• When the water fi lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Low house water supply
pressure.
The water pressure must be between 20 and 120 psi
on models without a water fi lter and between 40 and
120 psi on models with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse Osmosis fi ltration
system is used.
Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting
refrigerator to house supply
valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water fl ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Doors are opened often or
for long periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed
completely.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for
the freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
43TROUBLESHOOTING
ENGLISH
Ice & Water
Problem Possible Causes Solutions
Icemaker is not
making enough
ice (continued).
R
efrigerator was recently
installed or icemaker recently
connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF button on the display
and confi rm that it is set to the Ice On mode.
The ice detecting sensor is
obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
The refrigerator is not
connected to a water supply
or the supply shutoff valve is
not turned on.
Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
Icemaker shutoff (arm or
sensor) obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear path
between the two sensors.
Reverse osmosis water
fi ltration system is connected
to your cold water supply.
Reverse osmosis fi ltration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)
Ice has bad
taste or odor.
Water supply contains
minerals such as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems. NOTE: In some cases, a
fi lter may not help. It may not be possible to remove
all minerals/odor/taste in all water supplies.
Icemaker was recently
installed.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been
stored properly in either
compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator
needs to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to
be cleaned.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Icemaker is
making too
much ice.
Icemaker shutoff (arm/sensor)
is obstructed
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with the
electronic ice shutoff sensor, make sure that there
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to confi rm proper
operation.
44 TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Ice is not
dispensing
.
Doors are not closed
completely.
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the
dispenser.
Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which will
prevent them from properly dispensing. Check the
ice bin for ice cubes clumping/sticking together.
If they are, break up the ice cubes to allow for
proper operation.
The delivery chute is clogged
with frost or ice fragments.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
The dispenser display is
locked.
Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
Ice bin is empty. It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that
the shutoff (arm/sensor) is not obstructed. Once
the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refi ll the bin.
Water is
dispensing
slowly.
Water fi lter has been
exhausted.
Replacing the water fi lter is recommended:
• Approximately every six months.
• When the water fi lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Reverse osmosis fi ltration
system is used.
Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Low house water supply
pressure.
The water pressure must be between 20 and 120
psi on models without a water fi lter and between
40 and 120 psi on models with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Ice & Water
45TROUBLESHOOTING
ENGLISH
Ice & Water
Problem Possible Causes Solutions
Water is not
dispensing
.
New installation or water line
recently connected.
Dispense 2.5 gallons of water (fl ush for
approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The dispenser panel is locked. Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the Water button
on the control panel to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the
refrigerator doors are left open.
Water fi lter has been recently
removed or replaced.
After the water fi lter is replaced, dispense
2.5 gallons of water (fl ush for approximately
5 minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator
is moved during installation or cleaning
resulting in reduced water fl ow. Straighten
or repair the water supply line and arrange it
to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect the refrigerator to the water supply
and turn the water shutoff valve fully open. If
the problem persists, it may be necessary to
contact a plumber.
Dispensing
warm water.
Refrigerator was recently installed. Allow 24 hours after installation for the
water storage tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specifi c model, the
water storage capacity will range from
approximately 20 to 30 oz.
Dispenser has not been used for
several hours.
If the dispenser has not been used for
several hours, the fi rst glass dispensed may
be warm. Discard the fi rst 10 oz.
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected
to a cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
46 TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Water has bad
t
aste or odor.
Water supply contains
minerals such as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems.
Water fi lter has been
exhausted.
Replacing the water fi lter is recommended:
• Approximately every six months.
• When the water fi lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Refrigerator was recently
installed.
Dispense 2.5 gallons of water (fl ush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense
the entire 2.5 gallon amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Doors will not
close correctly
or pop open.
Food packages are blocking
the door open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed
during product installation
and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Doors are
diffi cult to open.
The gaskets are dirty or
sticky.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or
seems unstable.
Leveling legs are not
adjusted properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualifi ed technician. Refer to the Light Bulb
Replacement section.
Ice & Water/Parts & Features
47TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Refrigerator has
an unusual odor
.
The Air Filter may need to
be set to the MAX setting or
replaced.
Set the Air Filter to the MAX setting. If the odor
does not go away within 24 hours, the fi lter may
need to be replaced. See the Replacing the Air
Filter section for replacement instructions.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located
near a fi re source, such as a
fi replace, chimney, or candle.
Make sure that the refrigerator is not located
near a fi re source, such as a fi replace, chimney or
candle.
Parts & Features
48 WARRANTY
ENGLISH
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
WARRANTY PERIOD
Refrigerator
Sealed System
(Condenser, Dryer, Connecting Tube, Refrigerant and
Evaporator)
Linear Compressor
One (1) year from the date
of original retail purchase.
One (1) year from the date
of original retail purchase.
Seven (7) years from
the date of original retail
purchase.
Ten (10) years from the date of
original retail purchase.
Parts and Labor
(internal/functional parts
only)
Parts and Labor Parts only
(Consumer will be charged
for labor)
Part only
(Consumer will be charged for
labor)
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement p
roducts and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warran
ty lasts, so the above exclusion
state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the
product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen
water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the product in a
corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and
6. Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
7.
or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.
8. Damage or failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.
9. Damage caused by transportation and handling,
including scratches, dents, chips, and/or other damage
ess such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800-
243-0000).
10. Damage or missing items to any display, open box,
discounted, or refurbished product.
11. Products with original serial numbers that have been
removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility
expenses.
13.
parts.
14. Repairs when your product is used in other than normal
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.
15. Costs associated with removal of your product from your
home for repairs.
16. The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and
other parts besides those that were originally included
with this particular model.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance,
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama
35813
ATTN: CIC
Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
1-800-243-0000
1-888-865-3026
1-888-542-2623
USA, Consumer User
USA, Commercial User
CANADA
For inquiries or comments,
visit www.lg.com or call:
www.lg.com
Register your product Online!
LG Customer Information Center
