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14 49-1000129 Rev. 2
Problem Possible Causes What to Do
Dual-drawer refrigerator
does not run
Dual-drawer Refrigerator is
unplugged.
Plug power cord into power source.
Breaker is tripped or turned off/Fuse
is blown.
Reset/Turn on breaker or replace fuse.
Dual-drawer refrigerator
compressor runs frequently
or for long periods of time
Normal when first plugged in Allow 24 hours for the dual-drawer refrigerator to
cool completely
Warm or large amounts of food added This is normal
Door is left ajar Ensure that door is not being held open by an item
Hot weather or frequent openings This is normal to maintain constant temperature
during hot and humid days
Gasket is not sealing properly Clean the gasket
Dual-drawer refrigerator has
an odor
Food is not sealed or packaged
properly
Reseal packaging. Place an opened box of
baking soda in the dual-drawer refrigerator,
replace every 3 months
Interior needs to be cleaned &OHDQWKHLQWHULRU6HH³&OHDQLQJ´
Food stored too long Dispose of spoiled food.
Light does not come on Dual-drawer refrigerator is unplugged. Plug into power source.
LED light is burned out. Contact a qualified technician to replace the
burned out LED.
Drawers do not close
properly
Dual-drawer refrigerator is not level 6HH³/HYHOLQJ´
Something is obstructing door closure Check for and remove obstructions eg. bottles,
food, spills, etc.
Vibration or rattling Dual-drawer refrigerator is not resting
firmly on floor
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Normal Sounds It sounds like water is flowing from
the dual-drawer refrigerator
Refrigerant flowing in the lines will make this
sound when the compressor starts and stops.
The dual-drawer refrigerator has an automatic
defrosting system. The defrosted water will make
this sound.
Humming or buzzing sounds The compressor and fans can make this sound. If
the dual-drawer refrigerator is not level, the sound
will be louder.
Cracking or clicking sounds The interior parts will make this sound as they
contract and expand in response to temperature
changes.
TEMPERATURE AND MOISTURE
Dual-drawer refrigerator is
too warm
Temperature control is not set low
enough
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24 hours for the temperature to adjust
Doors opened frequently or left open .HHSGRRUFORVHG&KHFNWKDWDSDFNDJHLVQRW
preventing door from closing
Warm food added recently Allow time for food and dual-drawer refrigerator
to cool
Gasket is not sealing properly. Clean the gasket
Dual-drawer refrigerator is
too cold
Temperature control is set too low Adjust temperature in the compartment to the
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Moisture on exterior/
interior of the dual-drawer
refrigerator
High humidity This is normal. Dry surface and adjust
temperature to slightly colder setting
Doors opened frequently or left open .HHSGRRUFORVHG&KHFNWKDWDSDFNDJHLVQRW
preventing door from closing
Gasket is not sealing properly Clean the gasket
Troubleshooting Tips... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
TROUBLESHOOTING TIPS
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