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8 Trouble-shooting
What to do if …
… the appliance is not working and the displays are not illuminated?
Possible cause Solution
▪ The fuse or circuit breaker for
electrical installations in the
home is defective.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the power
supply.
▸ Check the power supply.
… flashes alternately with the power level in the display?
Possible cause Solution
▪ Cookware is not suitable for
use with induction hobs.
▸ Use suitable magnetic cookware. See
«Cookware» section.
▪ Cookware is too small for the
cooking zone selected.
▸ Ensure cookware corresponds to the
size of the cooking zone.
... illuminates in the displays?
Possible cause Solution
▪ The childproof lock is activ-
ated.
▸ For operating the appliance with the
childproof lock activated, see «Operating
the appliance» section.
▸ Switch the childproof lock off.
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