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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du Granier, B.P.
97143, 35571 Chantepie, France (hereinafter “Guillemot”) warrants to the consumer that this
Thrustmaster product shall be free from defects in materials and workmanship, for a warranty period
which corresponds to the time limit to bring an action for conformity with respect to this product. In the
countries of the European Union, this corresponds to a period of two (2) years from delivery of the
Thrustmaster product. In other countries, the warranty period corresponds to the time limit to bring an
action for conformity with respect to the Thrustmaster product according to applicable laws of the
country in which the consumer was domiciled on the date of purchase of the Thrustmaster product (if
no such action exists in the corresponding country, then the warranty period shall be one (1) year from
the original date of purchase of the Thrustmaster product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six (6) months
from the date of original purchase.
Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be
returned to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s
option, be either replaced or returned to working order. If, during the warranty period, the Thrustmaster
product is subject to such reconditioning, any period of at least seven (7) days during which the product
is out of use shall be added to the remaining warranty period (this period runs from the date of the
consumer’s request for intervention or from the date on which the product in question is made available
for reconditioning, if the date on which the product is made available for reconditioning is subsequent to
the date of the request for intervention). If permitted under applicable law, the full liability of Guillemot
and its subsidiaries (including for consequential damages) is limited to the return to working order or
the replacement of the Thrustmaster product. If permitted under applicable law, Guillemot disclaims all
warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered
damage as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other
cause unrelated to a material or manufacturing defect (including, but not limited to, combining the
Thrustmaster product with any unsuitable element, including in particular power supplies, rechargeable
batteries, chargers, or any other elements not supplied by Guillemot for this product); (2) if the product
has been used for any use other than home use, including for professional or commercial purposes
(game rooms, training, competitions, for example); (3) in the event of failure to comply with the
instructions provided by Technical Support; (4) to software, said software being subject to a specific
warranty; (5) to consumables (elements to be replaced over the product’s lifespan: disposable
batteries, audio headset or headphone ear pads, for example); (6) to accessories (cables, cases,
pouches, bags, wrist-straps, for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer’s legal rights with respect to laws applicable to the sale of consumer goods in his or her
country are not affected by this warranty.
Additional warranty provisions
During the warranty period, Guillemot shall not provide, in principle, any spare parts, as Technical
Support is the only party authorized to open and/or recondition any Thrustmaster product (with the
exception of any reconditioning procedures which Technical Support may request that the consumer
carry out, by way of written instructions – for example, due to the simplicity and the lack of
confidentiality of the reconditioning process – and by providing the consumer with the required spare
part(s), where applicable).
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