Use & Care Guide
Manual de Uso y Cuidado
Guide d’Utilisation et d’Entretien
Models/Modelos/Modèles: 795.7205*, 7204*
Bottom Freezer Refrigerator
Congélateur Inférieur Réfrigérateur
* = color number, número de color, le numéro de la couleur
P/N MFL62184417
Sears Brands Management Corporation
www.kenmore.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.com
www.sears.ca
English / Español / French
2
Warranty............................................................................. 3
.............................................. 4
Important Safety Instructions
........................... 5-7
Electrical & Grounding Requirements
..............7
Parts and Features
....................................................... 8
Refrigerator Installation .............................. 9-16
Unpacking Your Refrigerator ..........................9
Installation
.................................................................... 10
Removing/Replacing Your Refrigerator and
Freezer Handles, Doors and Drawers
.......11-15
Leveling and Door Alignment ...................... 16
Using Your Refrigerator ............................17-28
Setting the Controls ..................................17-19
In-Door Ice Bin
.......................................................... 20
Automatic Icemaker ................................ 21-22
Food Storage Guide .................................... 23
Refrigerator Section
Water Dispenser ........................................... 24
Refrigerator Shelves
................................................25
Humidity Controlled Crisper ........................ 26
Temperature Controlled Pantry Drawer .......26
Door Bin ............................................................27
Air Filter .......................................................... 27
Freezer Section
Extra Ice Bin ................................................. 27
Pullout Drawer .............................................. 28
Durabase ........................................................ 28
Durabase Divider .......................................... 28
Water Filter ............................................... 29-32
................................... 33-34
General Cleaning Tips ................................ 33
Exterior .......................................................... 33
Inside Walls ................................................... 33
Door Liner And Gaskets ............................... 33
Plastic Parts .................................................... 33
Condenser Coils ............................................. 33
Light Bulb Replacement ............................... 34
Power Interruptions ....................................... 34
When You Go On Vacation ........................ 34
When You Move ............................................ 34
Connecting the Water Line ...................... 35-37
Troubleshooting Guide ............................. 38-45
Kenmore Connect ..................................... 46
Service ...............................................Back Cover
4
PRODUCT RECORD
Congratulations on making a smart purchase. Your new
Kenmore Elite
®
product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend
the life of your new product. Here’s what the
Agreement* includes:
Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.
Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
“No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
Product replacement if your covered product can’t be
at your request
– no extra charge.
Fast help by phone – we call it Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
Power surge protection against electrical damage due
$250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
Rental reimbursement if repair of your covered
product takes longer than promised.
10% discount
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call
is all that it takes to schedule service. You can call at
any time day or night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the
1-800-4-MY-HOME
®
.
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
5
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
NEVER unplug your refrigerator by pulling on the
straight out from the outlet.
Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
Do not modify or extend the power cord length. It
When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
You will be killed or seriously injured if you do not follow instructions.
You can be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
vapors and liquids in the vicinity of this or any other
appliance.
DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
Unplug your refrigerator before cleaning or making
any repairs.
NOTE: It is strongly recommended that any service be
6
Before replacing a burned-out or broken light bulb,
breaker or fuse box in order to avoid contact with a live
NOTE: Some models have LED interior lighting and
Setting either or both controls to the OFF
position does not remove power to the light circuit.
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
refrozen foods as soon as possible to save as much of
their quality as you can.
OR FREEZER:
Leave the shelves in place so that
children may not easily climb inside
.
7
Your old refrigerator may have a cooling system
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
Please read carefully.
TO CONNECT ELECTRICITY
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
Electrical Shock Hazard
this appliance must be
properly grounded. Have the wall outlet and the circuit
outlet is properly grounded.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
under provisions of environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a UL-
listed (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding
plug
3-prong
grounding type
wall receptacle
Ensure proper
ground exists
before use.
8
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE:
listed below. The locations of the features shown below may not match your model.
Temperature Controlled Pantry
Drawer
Top Pullout Drawer
Middle Pullout Drawer
Durabase
Durabase Divider
Water Tank Cover
Articulating Mullion
Air Filter
Kenmore Connect Speaker
J
K
L
M
N
Refrigerator Light
Water Filter
Adjustable Door Bins
Adjustable Dairy Bin
Fixed Door Bins
Refrigerator Shelves
Refrigerator Light (side)
Ice Compartment
(Icemaker and Ice Bin)
Humidity Controlled Crisper
Air Tight Crisper
B
C
D
E
G
H
I
F
O
P
R
S
A
B
G
E
H
E
P
I
K
O
D
S
R
G
F
C
C
M
L
J
N
Q
Ice Bin
Ice Compartment
Door
9
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning-
type labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
water and dry.
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
moving it. Do not wiggle or walk the refrigerator when
Explosion Hazard:
gasoline, away from the refrigerator. Failure to do so
10
1. To avoid noise and vibration, the unit must be leveled
adjust the leveling legs to compensate for unevenness
the rear to aid in door closing. Leveling legs can be
turned easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to the right to
lower it. (See LEVELING AND DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
PRIOR TO USE
1.
dust that accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
2" (5.08 cm)
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
11
NOTE: Handle appearance may vary from
illustrations on this page.
Removing Refrigerator Handle
Loosen the set screws with a / in. Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
Mounting
Fasteners
Set Screw
Allen
Wrench
NOTE: Handle appearance may vary from
illustrations on this page.
Replacing Refrigerator Door Handle
the handle footprints over the mounting
fasteners and tightening the set screws
with a / in Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. Allen wrench.
Mounting
Fasteners
12
NOTE: Handle appearance may vary from illustrations on
this page.
Replacing Freezer Drawer Handle
footprints over the mounting fasteners and tightening
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
NOTE: Handle appearance may vary from illustrations on
this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of
handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
13
To remove the left refrigerator door:
On the back of the refrigerator, pull the water tube out of
release ring (see picture below).
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Pull out the tube (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Rotate hinge lever (6) counterclockwise. Lift the top
hinge (7) free of the hinge lever latch (8).
When lifting the hinge free of the latch,
be careful that the door does not fall forward.
7. Lift the door from the middle hinge pin and remove the
door.
8. Place the door, inside facing up, on a non-scratching
surface.
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Rotate the hinge lever (3) clockwise. Lift the top hinge
(4) free of the hinge lever latch (5).
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
4. Lift the door from the middle hinge pin and remove
the door.
5. Place the door, inside facing up, on a non-scratching
surface.
Electrical Shock Hazard
Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
To remove the right refrigerator door:
Before you begin, remove food and bins
from the doors.
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
(1)
(2)
(3)
(6)
(7)
(8)
(4)
(5)
(2)
(3)
(4)
(5)
(1)
14
Reinstalling the Refrigerator Door
Left Door
1. Lower the door onto middle hinge pin (10).
2. Fit top hinge (7) over hinge lever latch (8) and into
place. Rotate lever (6) clockwise to secure hinge.
3. Install the grounding screw (5) and connect the two
wire harnesses (4).
4. Push the water tube (3) located at the top of the left
door into the hole beside the left hinge on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector until
you see only one scale mark. Fully insert the tube over
6. Hook tabs on left side of hinge cover (1) under the
edge of the top hinge (7) and position the cover in
place. Insert and tighten the cover screw (1).
Right Door
1. Lower the door onto middle hinge pin (9).
2. Fit top hinge (4) over hinge lever latch (5) and into
place. Rotate lever (3) counterclockwise to secure
hinge.
3. Hook the tabs on right side of hinge cover (2) under
the edge of the top hinge (4) and position the cover in
place. Insert and tighten the cover screw (1).
(2)
(3)
(4)
(5)
(1)
(10)
(9)
(4)
(1)
(2)
(3)
(6)
(7)
(8)
(4)
(5)
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Tube
Scale Mark
Collet
Clip
15
Pull the drawer open to full extension. Remove the
lower basket
1
by lifting the basket from the rail
system.
Remove the screws
2
of the rail on both sides.
Grasp the drawer on each side and pull it up to
separate it from the rails.
With both hands, slide each bar out simultaneously.
Do not hold the handle when removing or
could cause personal injury.
2
Pull out each rail to full extension.
screws
3
located on both sides.
With the drawer pulled out to full extension, insert the
lower basket
4
in the rail assembly.
Grasp the drawer on each side and hook drawer
supports
1
into rail tabs
2
located on both sides.
If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
near the freezer drawer.
DO NOT step or sit down on freezer
drawer.
3
2
1
Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
NOTE:
located above the freezer drawer is not shown for
clarity.
n to slide.
4
1
16
Leveling
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools Required: /
screwdriver.
1. Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
NOTE: Having someone push backward against the top of
This makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs to the left. It may take several more
turns, and you should turn both leveling legs the same
amount.
NOTE: Your refrigerator is uniquely designed with
two fresh food doors. Either door can be opened or
closed independently of the other. You may have to
exert slight pressure on the doors to get them to close
completely.
Both the left and right refrigerator doors have an
adjustable nut, located on the bottom hinge, to raise and
lower them to align properly.
If the space between your doors is uneven, follow the
instructions below to align the doors evenly:
Use the wrench (included with the Use & Care Guide) to
turn the nut in the door hinge to adjust the height. To the
right to raise or to the left to lower the height.
17
SETTING THE CONTROLS
NOTE: The dispenser will not work if any door is left open
or if the control lock is engaged.
The control display is operated by
touch. Excessive moisture on the display may cause a
malfunction. Please keep the display clean and dry.
The Refrigerator Temp Control ranges from 33°F to
Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time.
The Freezer Temp Control range is from -6°F to 8°F
Press the Freezer Temp button to
cycle through the available temperature settings one
increment at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
Dispenser
When you press the Water
button, the Water icon will
illuminate.
When you press the Ice
Select button, either the
cube or crushed ice icon
will illuminate.
Some dripping may occur
after dispensing. Hold your
cup beneath the dispenser
for a few seconds after
dispensing to catch all of
the drops.
Be sure not to block vents while packing your refrigerator.
refrigerator temperature to become too warm or cause
Temperature
18
To reduce the risk of scratching the door or breaking the
door mullion, please make sure that the refrigerator door
mullion is always folded in.
Caution When Closing the Door
the light is set to the Auto mode, the Accent Light
brightness of room, as detected by the light sensor.
Energy Saver
The Energy Saver function disables the mullion heater
located on the refrigerator door in order to conserve
electricity. Press and hold the Energy Saver button for
3 seconds to activate or deactivate this function.
NOTE: Discontinue using the Energy Saver function
if excessive moisture begins to collect on the door
mullion.
This feature is a metal strip attached to the left door
that articulates (rotates) 90 degrees as the door is
closed, forming a mullion (base) for the left and right
door gaskets to seal against.
The Air Filter helps remove odors
from the refrigerator. The Air Filter
has two settings, Auto and MAX. In
Auto mode, the Air Filter will cycle
minutes on and one hundred and
AX
mode, the Air Filter will stay on
continuously for four hours, cycling
Air Filter will switch to Auto mode.
Auto mode is the default mode.
Press the Air Filter button once for MAX mode
When the CHANGE AIR FILTER icon turns on, the air
Air Filter button for three
Ultra Ice
When you press and hold the Ice Select button, the
Ultra Ice graphic will illuminate in the display and will
continue for 24 hours. The function will automatically
You can stop this function manually by touching the
button one more time.
This function increases both ice making and freezing
capabilities.
Water Filter Reset
turns on, you have to change the
Water Filter Reset button for three
seconds to turn the indicator light
months.
19
When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
When you close the door, the door alarm will stop.
Control Lock
When power is initially connected to the refrigerator,
the Lock
If you want to activate the Lock function to lock other
buttons, press and hold the Door Alarm button for
three seconds or more. The Control Lock icon will
display and the Lock function is now enabled.
When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
To disable the Lock function, press and hold the Door
Alarm button for approximately three seconds.
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
To deactivate:
With either refrigerator door opened, press and hold
the Refrigerator Temp and Ultra Ice buttons at the same
Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
Display O Mode
20
IN-DOOR ICE BIN
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
The icemaker will stop producing ice when the in-door ice
bin is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment. During use, the
ice can become uneven causing the icemaker to misread
the amount of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.
NOTE: If the ON/OFF switch on the icemaker is set to
OFF for an extended period of time, it is recommended to
empty the ice bin.
1. Pull or push the door handle to open or close the ice
compartment.
2. To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly pull out the bin
as shown.
3. To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
4. Avoid touching the ice-detecting sensor when
replacing the ice bin. See the label on the ice
compartment door for details.
When handling the
ice bin, keep hands
away from the
icemaker tray area to
avoid personal injury.
Ice-detecting
sensor
21
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 12 cubes per cycle—
approximately 120 cubes in a 24-hour period, depending
on freezer compartment temperature, room temperature,
number of door openings and other operating conditions.
It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6 to 8 (12-
16 oz) glasses of ice.
switch to . To turn on the automatic icemaker,
set the switch to .
The water pressure must be between 20 and
produce the normal amount and size of
ice cubes.
Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
Personal Injury Hazard
making mechanism while the refrigerator is plugged in.
Icemaker
Power Switch
Ice-detecting Sensor
22
or odor from the water supply line or the water tank.
cubes). This is also necessary if the refrigerator has not
been used for a long time.
Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
and water supply. If the problem continues, contact a
ice or water until the problem is corrected.
Keep children away from the dispenser. Children may
play with or damage the controls.
The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
To avoid personal injury, keep hands out of the ice
door and passage.
Never remove the dispenser cover.
water supply and contact Sears Home Service at
1-800-4-MY HOME
®
.
hours.
When the ice bin is removed for more than one or two
minutes.
When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
with water. If the power switch is in the position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
.
NOTE: Keeping the power switch in the position
before the water line is connected can damage the
icemaker.
You will hear the sound of cubes dropping into the bin
Set the icemaker power switch to
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker ON/OFF switch is turned to the
position.
If the ambient temperature will drop below freezing, have
by ruptured water lines or connections.
23
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
Straight-sided canning/freezing jars
Heavy-duty aluminum foil
Plastic-coated paper
Non-permeable plastic wraps
Follow package or container instructions for proper
freezing methods.
Do not use
Bread wrappers
Non-polyethylene plastic containers
Containers without tight lids
Wax paper or wax-coated freezer wrap
Thin, semi-permeable wrap
Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
Items How to
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
with skins
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Store in original carton on interior
shelf, not on door shelf.
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Remove store wrapping and trim
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Place in plastic bags or plastic
container and store in crisper.
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
same day purchased.
Cover leftovers with plastic wrap,
aluminum foil, or plastic containers
with tight lids.
24
To dispense cold water, push on the dispenser switch
with a glass.
NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.
Press down on either of the front corners to remove
the tray.
NOTE: There is no drain beneath the tray. You may
need to empty the tray of any liquid that collects in it.
up the ice chute opening. Doing so
can result in severe injury.
Do not dispense ice
China or crystal can break.
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
Dispenser Switch
Push
25
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
also reduce the amount of time the refrigerator door is
open which will save energy.
Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
Glass shelves are heavy. Use special care
when removing them.
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the front of the shelf in the
direction of
1
and lift it in the direction of
2
. Pull
the shelf out.
To reinstall a shelf—Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
ard you to return to a full shelf.
26
HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisture-
sealed crispers by adjusting the control to any setting
between and FRUIT.
keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
FRUIT lets moist air out of the crisper for best storage
of fruit.
To remove the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.
The Temperature Controlled Pantry Drawer provides
storage space with a variable temperature control
temperature than the refrigerator section. This
drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used for
vegetables that require high humidity.)
Press the button to choose between Meat (Coldest), Deli
(Colder) and Produce (Cold).
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
of fruit.
ame and push it back into place.
27
Approximately every six months.
When the CHANGE AIR FILTER
light turns on.
1. Remove the Old Filter
right to attach to the refrigerator wall.
FREEZER SECTION
1. Pull the Freezer Drawer and the top Pullout Drawer out
as far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pinch hazard! Keep hands and feet
clear of the bottom of the freezer drawer when
opening and closing.
NOTE:
Sears store or call 1-800-4-MY-HOME
®
. Also, you may
order on-line at www.sears.com/partsdirect
Extra Ice Bin
Pullout Drawer
DOOR BIN
The door bins are removable for easy cleaning and
adjustment.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will
28
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in the rail assembly.
Top Drawer
1. To remove, pull the drawer out to full extension. On
the tab to release the drawer from the rail, as shown
below. Once the left side is loose, push the tab on the
the front of the drawer up, then pull it straight out.
2. To replace, slightly tilt up the front of the drawer, insert
drawer into the frame, and push drawer back into
place until you hear a click.
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
Middle Drawer
1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up, then pull it straight out.
2. To replace, slightly tilt up the front of the drawer,
insert the drawer into the frame, and push it back into
place.
out.
1
2
If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
touch or go near the drawer.
29
Approximately every six months.
turns on.
When the water dispenser output
decreases.
When the ice cubes are smaller
than normal.
position and close the cover.
The cover will click when closed
correctly.
3.
to remove trapped air and contaminates from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
4. Water Filter Bypass Plug
bypass plug. You MUST
bypass plug when a
replacement water
available.
DO NOT operate refrigerator without
NOTE:
Sears store or call 1-800-4-MY-HOME
®
. Also, you may
order on-line at www.sears.com/partsdirect
1. Remove the old water filter.
Lower or remove the top left shelf
all the way down.
Pinch the sides to open the
NOTE:
causes a small amount of water
(around 1 oz. or 25 cc) to drain.
Place a cup under the front end of
upright, once it is removed, to prevent
any remaining water from spilling out
and pull out. Make sure to rotate
pulling it out of the manifold hole.
into the manifold hole until it stops.
Water Filter
Bypass Plug
30
Performance Data Sheet
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
* Based on the use of Cryptosporidium parvum oocysts
reduction of substances listed below.
Contaminant Reduction
Concentration
Reduction
Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
NSF Test
Report
Chlorine Taste and Odor 2.1 mg/L 2.0 mg/L ± 10% 97.2% 0.06 mg/L N/A J-00049247
Nominal Particulate Class I, ,
5,600,000
pts/mL
At least 10,000 particles/mL 98.7% 73,000 pts/ml N/A J-00049282
Asbestos 190 MFL
>99% N/A J-0004928
Atrazine 0.0094 mg/L 0.009 mg/L ± 10% 94.7% 0.00005 mg/L 0.003 mg/L N/A J-00049293
Benzene 0.016 mg/L 0.015 mg/L ± 10% 96.7% 0.005 mg/L 0.005 mg/L N/A J-00049300
Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 98.1% 0.002 mg/L 0.04 mg/L N/A J-00049294
Lindane 0.002 mg/L 0.002 mg/L ± 10% 98.2% 0.00004 mg/L 0.0002 mg/L N/A J-00051975
P-Dichlorobenzene 0.22 mg/L 0.225 mg/L ± 10% 99.8% 0.0005 mg/L 0.075 mg/L N/A J-00049298
Toxaphene 0.014 mg/L 0.015 mg/L ± 10% 93% 0.001 mg/L 0.003 mg/L N/A J-00049302
2,4-D 0.213 mg/L 0.210 mg/L ± 10% 95.2% 0.009 mg/L 0.07 mg/L N/A J-00049284
Lead pH @6.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A J-00051974
Lead pH @8.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A J-00049277
Mercury @ pH 6.5 0.0059 mg/L 0.006 mg/L ± 10% 96.1 0.0002 mg/L 0.002 mg/L N/A J-00053886
Mercury @ pH 8.5 0.0058 mg/L 0.006 mg/L ± 10% 90.1 0.0006 mg/L 0.002 mg/L N/A J-00051972
Cyst* 120,000 cysts/L Minimum 50,000 cysts/L 99.99% N/A J-00049281
31
It is essential that the manufacturer’s recommended
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
For estimated costs of replacement elements, please call
1-800-469-4663 or visit our website at
www.sears.com/partsdirect
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before and after of the
system.
cysts. EPA Establishment Number 10350-MN-005
To reduce the risk associated with property damage
due to water leakage:
Read and follow the Water Filter instructions before
installation and use of this system.
Installation and use MUST comply with all state and
local plumbing codes.
Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
Do not install on hot water supply lines.
The maximum operating water temperature of this
Do not operate
refrigerator in ambient conditions below 55°F
(12.7°C).
temperatures below 40°F (4.4°C).
six months, at the rated capacity, or if a noticeable
Application Guidelines/Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 40-120 psi (138 - 827 kPa)
Water Temperature 33°F - 100°F (0.6°C - 38°C)
32
State of California
Department of Public Health
Water Treatment Device
Certificate Number
Date Issued: December 15, 2009
201909 -
Manufacturer:
Sears Roebuck and Co.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
sotsebsAstsyC
Lead
Mercury
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Organic Contaminants
200 gal
Rated Service Capacity:
0.5 gpm
Rated Service Flow:
Conditions of Certification:
33
Explosion Hazard
Both the refrigerator and freezer sections defrost
month to prevent odors. Wipe up spills immediately.
Unplug refrigerator or disconnect power.
Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces thoroughly.
Plug in refrigerator or reconnect power.
EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
While cleaning the inside, do not spray
water.
34
NOTE: The refrigerator and freezer compartment
lights have LED interior lighting, and service should be
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2.
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
or fuse box.
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removable instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
35
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
to correct water hammer before installing the water supply
line to the refrigerator.
To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the
position.
Do not install the icemaker tubing in areas
where temperatures fall below freezing.
The water pressure must be between
If a is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm
2
~ 4.2 kgf/cm
2
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
cup of 7 oz capacity):
Allow the storage tank on the reverse osmosis system to
If the issue concerning water pressure from reverse
All installations must be in accordance with local
plumbing code requirements.
Wear eye protection during installation to
prevent injury.
Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
Power drill.
½ in. or adjustable wrench.
Flat blade and Phillips head screwdrivers.
Two ¼ in. outer diameter
compression nuts and
to
connect the copper tubing
refrigerator water valve.
If your existing copper water
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
a tube cutter and then use a
to the cold water line. The
inside diameter of / in. at the point of connection
to the COLD WATER LINE.
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
36
drinking water line.
Turn on the nearest faucet to relieve the pressure on the
line.
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing NDA tubing #49595 or 49599 or Cross Link
Polyethylene (PEX) tubing.
the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
as close to the wall as possible.
NOTE:
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
inserted into the valve. Tighten the compression nut
securely.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
Pipe Clamp
Saddle-Type
Vertical Cold
Water Pipe
Pipe Clamp
Clamp Screw
Washer
Inlet End
Saddle-Type
Packing Nut
Outlet Valve
Compression Nut
Ferrule (sleeve)
37
8. FLUSH OUT THE TUBING
Turn the main water supply on and
is clear.
valve after about one quart of
tubing.
9. CONNECT THE TUBING TO THE
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
Tighten any connections that leak.
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the position.
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Refrigerator
Connection
Ferrule
(sleeve)
Check to see if leaks occur at the water line
connections.
38
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Refrigerator and
Freezer section are
not cooling.
The refrigerator control is set to OFF
(some models).
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Refrigerator is set to demo mode. Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
Setting the
Controls section for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle. During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
once the defrost cycle has completed.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated. If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
removed. (Refer to the Food Storage Guide.)
Doors are not closed completely. Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Condenser / back cover is clogged. Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
COOLING
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 40-120 psi (138 - 827 kPa)
Operating Ambient
Temperature Limits
55°F - 110°F
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
39
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Air vents are blocked.
Using Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
frequency and duration of door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 110F.
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
the proper temperature has been restored once the
defrost cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
frequency and duration of door openings.
Doors not closed correctly. See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
Defrost cycle recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
that the proper temperature has been restored once
the defrost cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
COOLING
40
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from
air vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
frequency and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 100 cubes in
a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Approximately every six months.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure. The water pressure must be between 20 and 120 psi
If the problem persists, it may be necessary to contact
a plumber.
used.
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
and arrange it to prevent future kinks.
41
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Icemaker is not
making enough ice
(continued).
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely. If the doors are not properly closed, ice production
Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
Dispensing water
slowly.
Approximately every six months.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
used.
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber.
Low house water supply pressure. The water pressure must be between 20 and 120 psi on
If the problem persists, it may be necessary to contact
a plumber.
Not dispensing ice. Doors are not closed completely. Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking together. If they are, break up
the ice cubes to allow for proper operation.
The delivery chute is clogged with
frost or ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
The dispenser display is locked. Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty. It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
42
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF
it is in the ONI position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
valve is not turned on.
Connect refrigerator to the water supply and turn the
obstructed.
make sure that the arm moves freely. If your icemaker
make sure that there is a clear path between the two
sensors.
system is connected to your cold
water supply.
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing water. New installation or water line recently
connected.
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked. Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
removed or replaced.
trapped air and contaminates from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the
If the problem persists, it may be necessary to contact
a plumber.
43
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
taste and odor problems.
NOTE:
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed.
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Dispensing warm
water.
Refrigerator was recently installed. Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours,
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
taste and odor problems.
Approximately every 6 months.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently installed.
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Icemaker is making
too much ice.
obstructed.
Empty the ice bin. If your icemaker is equipped with
freely. If your icemaker is equipped with the electronic
between the two sensors. Reinstall the ice bin and wait
44
Problem Possible Causes Solutions
Clicking The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
Normal Operation
Rattling Rattling noises may come from the
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the condenser
by the condenser fan.
Normal Operation
Gurgling
cooling system.
Normal Operation
Popping Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
items at the desired temperature. The
your new refrigerator to run longer
than your old one, but it is still more
While the refrigerator is running, it is
normal to hear a pulsating or high-
pitched sound.
Normal Operation
NOISE
TROUBLESHOOTING GUIDE
45
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly. See Door Alignment in the Refrigeration Installation
section to level refrigerator.
open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work. LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
Light Bulb
Replacement section.
Refrigerator has an
unusual odor.
The Air Filter may need to be set to
the MAX setting or replaced.
Set the Air Filter to the MAX setting. If the odor does
replaced. See the Replacing the Air Filter section for
replacement instructions.
The interior of
the refrigerator is
covered with dust or
soot.
or candle.
Make sure that the refrigerator is not located near a
46
Kenmore Connect™ System
HOLD the mouthpiece of your phone in front of the speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call center. Hold the phone no more than one inch from
(but not touching) the speaker.
PUSH and hold the Freezer Temp button for three seconds while continuing to hold your phone to the
speaker.
LISTEN for three beeps. After you hear the three beeps, release the Freezer Temp button. Keep the
count down the time. Once the countdown is over and the tones have stopped, resume your conversation
with the specialist, who will then be able to assist you in using the information transmitted for analysis.
Should you experience any problems with your
refrigerator, it has the capability of transmitting data via
your telephone to the Kenmore Connect Team. This gives
you the capability of speaking directly to our trained
specialists. The specialist records the data transmitted
from your machine and uses it to analyze the issue,
If you experience problems with your refrigerator, call
1-800-4-MY-HOME
®
.
Only use the Kenmore Connect
System feature when instructed to do so by the Kenmore
Connect Team. The transmission sounds that you will hear
are normal and sound similar to a fax machine.
Kenmore Connect cannot be activated unless your
refrigerator is connected to power. If your refrigerator
is unable to turn on, then troubleshooting must be done
without using Kenmore Connect.
NOTE:
For best results, do not move the phone while the tones are being transmitted.
If the call center agent is not able to get an accurate recording of the data, you may be asked to
try again.
Using the Kenmore Connect™ System
minutes, you must deactivate the control lock and then reactivate it. To activate the control lock, press and hold the
Door Alarm button for three seconds. The Control Lock icon will display. Once the controls are locked, follow the spe-
cialist’s instructions and perform the following steps when requested.
5
3
Kenmore Elite Limited Warranty
When this appliance is installed, operated and maintained according to all supplied
instructions, the following warranty coverage applies. To arrange for warranty service,
call 1-800-4-MY-HOME® (1-800-469-4663).
For one year from the date of purchase, free repair will be provided if any non-consumable part of this
appliance fails due to defective materials or workmanship. This coverage applies for only 90 days from
the purchase date if this product is ever used for other than private household purposes.
charge. This coverage applies for only one year from the date of purchase if this appliance is ever used
for other than private household purposes.
For ten years from the date of purchase, a defective compressor will be repaired free of charge. This
coverage applies for only two years from the date of purchase if this appliance is ever used for other
than private household purposes.
This warranty covers only defects in material and workmanship, and will NOT pay for:
bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to the all
instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its
intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils
other than those recommended in all instructions supplied with the product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided
are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or
these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
to state.
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
48
Garantía limitada de Kenmore Elite
La siguiente cobertura de garantía será aplicable si este electrodoméstico se instala, opera y mantiene de acuerdo con todas las
instrucciones suministradas. Para coordinar el servicio por garantía, llame al 1-800-4-MY-HOME® (1-800-469-4663).
Se suministrará reparación gratuita durante un año a partir de la fecha de compra si alguna pieza no consumible de este
electrodoméstico fallara debido a defectos en los materiales o la fabricación. Esta cobertura tendrá vigencia solamente
particular.
Se repararán de forma gratuita, durante un plazo de cinco años a partir de la fecha de compra, los sistemas de refrigeración
sellados que se detecten como defectuosos. Esta cobertura tendrá vigencia solamente de un año a partir de la fecha de
Se repararán de forma gratuita durante un plazo de diez años a partir de la fecha de compra los compresores que se
detecten como defectuosos. Esta cobertura tendrá vigencia solamente de dos años a partir de la fecha de compra si este
Esta garantía cubre sólo defectos de materiales y fabricación y NO pagará:
bolsas de la unidad.
2. Un técnico de servicio para mostrar al usuario la instalación, funcionamiento o mantenimiento correctos del producto.
3. Un técnico de servicio para realizar labores de limpieza o mantenimiento del producto.
4. Daños o averías como consecuencia de no seguir todas las instrucciones de instalación, funcionamiento o mantenimiento
incluidas con el producto.
diseñado.
6. Daños o averías en caso de utilizar detergentes, limpiadores, sustancias químicas o utensilios distintos a los recomendados en
las instrucciones incluidas con el producto.
Cláusula de exención de responsabilidad o garantías implícitas; limitación de recursos
El único y exclusivo recurso del cliente bajo esta garantía limitada será la reparación del producto como se ha mencionado. Las
de tiempo más reducido permitido por la ley. Sears no será responsable de los daños incidentales o derivados. Ciertos estados
y provincias no permiten exclusiones o limitaciones de daños incidentales o derivados, o limitaciones en relación a la duración
de las garantías implícitas de comerciabilidad o idoneidad, de tal forma que estas limitaciones o excepciones pueden no
ser pertinentes para usted.
Esta garantía será aplicable únicamente mientras este electrodoméstico sea utilizado dentro de los Estados Unidos o Canadá.
estado en que se encuentre.
Sears Canada Inc., Toronto, Ontario, Canadá M5B 2C3
® Registered Trademark /
TM
Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada /
TM
Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC
Marque de commerce /
MD
Marque déposée de Sears Brands, LLC
Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair – in your home – of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
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and items like garage door openers and water heaters.
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®
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Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
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www.sears.com www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
1-888-SU-HOGAR
®
(1-888-784-6427)
www.sears.com
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MC
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