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18
© 2021 United States Stove Company
PROBLEM POSSIBLE CAUSE REMEDY
When ignitor button
is pressed, there is no
spark at pilot.
Ignitor electrode broken. Replace ignitor electrode.
Ignitor electrode not connected to
ignitor cable.
Reconnect ignitor cable.
Ignitor cable pinched or wet.
Free ignitor cable if pinched by any metal or
tubing. Keep ignitor cable dry.
Broken ignitor cable. Replace ignitor cable.
Bad piezo ignitor. Replace piezo ignitor.
When ignitor button
is pressed, there is
spark at pilot but no
ignition.
Gas supply is turned off or manual
shutoff valve closed.
Turn on gas supply or open manual shutoff
valve.
Control knob not in PILOT position. Turn control knob to PILOT position.
Control knob not pressed in while
in pilot position.
Press in control knob while in PILOT position.
Air in gas lines when installed.
Continue holding down control knob. Repeat
igniting operation until air is removed.
Pilot is clogged. Clean pilot orice or replace pilot assembly.
Gas regulator setting not correct. Replace gas regulator.
Pilot lights but ame
goes out when control
knob is released.
Control knob not fully pressed in. Press in control knob fully.
Control knob not depressed long
enough.
After pilot lights, keep control knob pressed
in 30 seconds.
Manual shutoff valve not fully
open.
Fully open manual shutoff valve.
Thermocouple connection looses
at control valve.
Hand tighten until snug, then tighten 1/4
turn more.
Pilot ame not touching
thermocouple, which allows
couple to cool, causing pilot ame
to go out. This problem could
be caused by one or both of the
following:
Low gas pressure.
Dirty or partially clogged pilot.
Contact local gas company.
Clean pilot or replace pilot assembly.
Thermocouple damaged. Replace thermocouple.
Control valve damaged. Replace control valve.
TROUBLESHOOTING
WARNING:
TURN OFF HEATER AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON
SHOULD SERVICE AND REPAIR HEATER.
WARNING:
TURN OFF HEATER AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON
SHOULD SERVICE AND REPAIR HEATER.
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