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18
www.LumaComfort.com
Problem
Possible Cause(s)
Possible Solution
The unit does
not
sufficiently
cool.
The cooling pad is not
sufficiently saturated with
water.
Wait a few minutes for the
cooling pad to be fully
saturated with water.
Water is
coming out of
the vents.
The cooling pad may be
clogged with debris.
Clean the cooling pad by
rinsing it in water and
allowing it to thoroughly
dry. If the problem persists,
contact customer service.
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