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The following sounds may be heard while the washer is
operating. They are normal.
Clicking:
Lid lock relay when the lid locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washer does not function properly or does not function at all, check the following before you
call for service:
Humming or gurgling:
Drain pump is pumping water from the washer at times
during a cycle.
NORMAL SOUNDS YOU MAY HEAR
BEFORE CALLING FOR SERVICE
Problem Possible Cause Solutions
Rattling and
clanking noise
Foreign objects, such as keys, coins, or safety pins,
may be in tub or pump.
Stop washer, check tub and drain lter for foreign objects.
If noise continues after washer is restarted, call for service.
Thumping
sound
Heavy wash loads may produce a thumping
sound.
Washer load may be out of balance.
This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
Pause the cycle and redistribute the load after the lid
unlocks.
Vibrating noise
Packaging materials were not removed.
Wash load may be unevenly distributed in
the tub.
Not all leveling feet are resting rmly and
evenly on the oor.
Floor not rigid enough.
See the UNPACKING AND REMOVING SHIPPING MATE-
RIAL section in the installation requirements.
Pause the cycle and redistribute the load after the lid
unlocks.
See Leveling the Washer in the Installation Instructions.
Make sure that the oor is solid and does not ex.
See Flooring in the Installation Requirements.
Water leaking
Inlet hose connection is loose at faucet
or washer.
House drain pipes are clogged.
Drain hose has come out of drain or
is not inserted far enough.
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
The washer pumps out water very rapidly. Check for
water backing up out of the drain pipe during drain.
If water is seen coming out of the drain, check for
proper drain hose installation and check for restric-
tions in the drain. Contact a plumber to repair drain
pipe.
Tie drain hose to inlet hose or standpipe to prevent it
from coming out during drain. For smaller drain pipes,
insert the drain hose into the pipe as far as the drain
hose ange. For larger drain pipes, insert the drain
hose into the pipe 1-2 inches past the ange.
Wrinkling
TROUBLESHOOTING GUIDE
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