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User Manual - Page 11

For HME02GGMAWW.

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49-60799-1 11
Troubleshooting Tips... Before you call for service
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Problem Possible Causes What To Do
Refrigerator does not
run.
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or the fuse is blown.
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position.
Turn the temperature control to a setting between 1 and 7.
Compressor runs too
frequently
The room temperature is hot and/or
humid.
This is normal to maintain constant temperature during high
temperature, humid days.
5HIULJHUDWRUGRRULVDMDU Close the door completely
The door gasket is not sealing
properly.
Clean the door gasket. See Cleaning.
Frequent or prolonged door openings. Limit door openings to maintain the internal temperature.
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closing completely.
Door does not close
properly
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aligned.
Level refrigerator or align the door.
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closing completely.
Food temperature is
too warm
The door is opened frequently. Limit door openings.
A large amount of food was recently
added.
Allow time for recently added warm food to cool.
The door is not sealing properly. Clean the door gasket. See Cleaning.
The control is not set to a cold enough
temperature.
Adjust the temperature control to a colder setting.
Food temperature is
too cold
The control is set to a too cold setting. Adjust the temperature to a less cold setting.
Refrigerator has an
odor.
The refrigerator needs cleaning. Clean refrigerator. See Cleaning.
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an odor.
Wrap and seal food tightly before storing in the refrigerator.
Moisture build up on
interior or exterior of
the refrigerator
The room temperature is hot and/or
humid.
This is normal during high humidity periods.
Frequent or prolonged door openings. Limit door openings.
The door gasket is not sealing
properly.
Clean the door gasket. See Cleaning.
Popping or cracking
sound when
compressor comes on
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you may need to place metal or wood shims underpart of
the refrigerator.
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Level the refrigerator by putting wood or metal shims under
part of the refrigerator.
The refrigerator is touching a wall. Move the refrigerator away from the wall and re-level, if
necessary.
TROUBLESHOOTING TIPS
NORMAL OPERATING SOUNDS YOU MAY HEAR
• Boiling water, gurgling sounds or slight vibrations that
are the result of the refrigerant circulating through the
cooling coils.
• The thermostat control will click when it cycles on and
off.
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