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Before you call forservice...
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Cause What ToDo
Notspinningoragitating
Drain hose is kinked or
improperly commcted
" Straighten drain hose and make sure washer is not
sitting oil it.
Household drain may • Check household phunl_ing. You may need to call
he dogged a I)lumbe_:
Drain hose sipholmlg; drain hose • Ensure there is "an air .,_al) between hose and drain.
pushed too far down the draha
Washer pump Filter may • Have your l)ump filter cleaned.
be dogged
Load is out of balance • Redistribute dothes and run drain & spin (>1"rinse & sl)in.
" Increase load size if washing small load ((retaining hea\)'
and light items.
Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects
left ill pockets may catlse damage to the washer (nails,
scre_vs, pens, pencils).
Door gasket not damaged • Water may drip fi'om the door when the door is opened.
This is a nom_al operation.
Check back left of washer • /f this area is wet, you have ove_udsing condition.
for water Use less detergent.
Fill hoses or drain hose is • Make sure hose connections are fight at washer and
improperly commcted timcets and make sure end ot drain hose is correctly
inserted in and secured to drain tiwilitv.
Household drain may • Check household plumbing. You may need to call
be dogged a phmd)e_:
Notdraining Drain hose is kinked or • Straighten drain hose and make St/l'e washer is not
improperly commcted sitting on it.
Household drain may • Check househ(>ld l)lund_ing. You may need to call
he dogged a l)lumbe_:
Drain hose sipholmag; drain hose • Ensure there is "an air .,_*al) between hose and drain.
pushed too far down the draha
Washer pump Filter may " Have your l)Ulnl ) filter cleaned.
be dogged
Notspinning Drain hose is kinked or " Straighten drain hose and make St/l'e washer is not
improperly commcted sitting on it.
Household drain may • Check househ(>ld l)lund_ing. You may need to call
he dogged a l)lumbe_:
Drain hose sipholmag; drain hose • Ensure there is "an air .,_*al) between hose and drain.
pushed too far down the draha
Washer pump Filter may " Have your l)Ulnl _filter cleaned.
be dogged
Load is out of balance " Re(fistfibute dothes and run drain & spin or rinse & spin.
• Increase h)ad size if washing small h)ad c_mtaining hea\y
and light items.
Motor is overheated • _\2Js]le_" motor will stop if it becomes overheated. [t will
atttomatica]]) restart after a coo] down period of up to
30 minutes (if washer has not been manually turned off).
Door is open • Make sure door is closed.
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