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48 TROUBLESHOOTING
Q: What is Control Lock and how is it activated?
A: Control Lock is a feature that prevents the controls from being changed during the cycle. It does
not prevent the door from being opened or the unit from being powered off. To activate or deactivate,
press and hold Half Load and Energy Saver simultaneously for three seconds.
Q: Can I add an extension to the drain hose?
A: If an extension drain hose is required, use
5
/8" or
7
/8" inside diameter, 2-3 ft. length hose and a coupler
for connecting the two hose ends.
Q:
An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong
with the dishwasher?
A: This is a safety feature. The door must be closed within four seconds of pressing the Start button.
If the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the
dishwasher does not operate. To start the dishwasher, open the door and either close the door and
press Start (front controls) or press Start and close the door within four seconds (top controls).
Q: Before loading dishes, should I pre-rinse dishes?
A: No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto
cycles. The dishwasher washes dishes clean without pre-rinsing.
User Support Videos
For further assistance, there are videos and tutorials available
through the LG.com website.
1
On the www.lg.com/us home page, click on the Support menu
tab to bring up the menu selections. Select Video Tutorials.
2
Select a product category and then pick a topic or search a
keyword.
Scan this QR code to quickly access the
video search page on the LG website.
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