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28
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Unfamiliar noises. The cabinet is not stable
or level.
Level the cabinet. Refer to the
‘Installation instructions’ section or
refer to ‘User warnings and sounds’
section.
Door alarm sounds
continuously
and a fault code
appears.
This is dependent on the
displayed fault code.
Please take note of the fault code and
contact the Customer Care Centre.
Exterior of cabinet
is warm.
This is normal.
Moisture build-up
on the exterior
appliance
surfaces.
Not unusual during
periods of high humidity.
Wipe dry with a clean, lint-free cloth.
Moisture build up
on the interior
glass door.
Not unusual during
periods of high humidity.
Wipe dry with a clean, lint-free cloth
and activate ‘Demist’ function. Refer
to ‘Operating instructions – Special
functions’ section.
Prolonged or frequent
door openings.
Minimise door openings to allow the
temperature to stabilise. Also check
the gasket is sitting flat and sealing
tightly.
Door handle out
of alignment.
With time and usage,
movement may occur.
Refer to ‘Installation instructions’
sections.
Excessive gasket
noise.
May be due to a build-up
of dirt and/or grime.
Gasket needs cleaning. Refer to
‘Cleaning care – Exterior’ section.
Door does not
shut properly.
Cabinet not stable or level. Level the cabinet. Refer to the
‘Installation instructions’ section.
The gasket is dirty. Gasket needs cleaning. Refer to the
‘Cleaning care – Exterior’ section.
The shelves are out of
position.
Realign shelves. Refer to the ‘Cleaning
care – Interior’ section.
Door obstruction. Check for obstructions eg protruding
wine bottles, shelves out of position.
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