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26
Troubleshooting
English
Problem Solution
TV does not
operate
● Make sure the power cord is plugged in.
● Try another AC outlet.
● Power is off, check fuse or circuit breaker.
● Unplug unit for an hour, then plug it back in.
Normal picture,
but no sound
● Check the volume settings.
● Sound muted? Press MUTE button.
● Try another channel.
● Check audio cable connections.
The remote control
does not work
● Ensure the remote control is in range with no obstructions.
● Check the batteries.
● Correct operating mode set: TV, VCR, etc.
Poor sound or no
sound
● Station or Cable TV experiencing problems, tune to another station.
● Check sound adjustments (volume or mute).
● Check for sources of possible interference.
Poor picture or no
picture
● Station or Cable TV experiencing problems, tune to another station.
● Make sure channels are set into memory.
● Check antenna or Cable TV connections, adjust antenna.
● Check for sources of possible interference.
● Check picture control adjustments.
Poor TV reception
● Ensure the antenna amplifier is turned on for TV Antenna.
● Adjust the antenna position to a stronger signal receiving angle.
● Check the antenna connection is tight to the TV.
● Check there is power supplied to the antenna distribution box.
● Confirm your incoming cable is connected to the correct cable / antenna wall connection
inside the RV.
● Ensure the internal RV coax jump cable is connected to the correct port.
Poor Cable /
Satellite TV
Reception
● Ensure antenna amp is turned off for able signal.
● Check incoming cable is connected correctly to RV.
● Ensure cable splitter box has power.
● Confirm the incoming cable is connected to the correct cable / satellite wall connection inside
your RV.
● Ensure the internal RV coax jump cable is connected to the correct port.
● Check dish if has obstruction.
TV shuts off
● Sleep Timer is set.
● Power interrupted.
TV AV input plays
black and white
● Check RCA connections on the back of the TV and from the source to ensure they are
connected to the correct connections. Ensure the yellow connection is in the correct port.
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