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www.NutrichefKitchen.com
TROUBLESHOOTING
15
The airfryer d
o
es
not
work.
The appliance is
not
plugged
in.
You did not press and hold the
POWER
button for 3
seconds
The appliance is
defective.
Food not co
mp
l
etel
y
cooked/fried.
There is too much food in
the
Basket
(1).
Use smaller batches of food in
the
Basket (1). Small batches of food
will
cook more
evenly.
The cooking temperature is set
too
low.
Increase the temperature
setting.
Check "Cooking Time Chart" found
in
this
manual.
The cooking time is too
short.
Increase the time setting.
Check
"Cooking Time Chart" found in
this
manual.
Food cooked is
uneven.
Certain foods need to
be
stirred/mixed mid-way
thr
o
ugh
the cooking
process.
Foods that overlap inside the
Basket
(1) need to be stirred
mid-way
through cooking. Go to
section:
'During the Cooking/Frying Process'
in
this
manual.
Fried snacks are
not
crispy.
You used
a
type of snack meant
to
be prepared in
a
traditional
deep
fryer.
Use oven snacks or lightly brush
some
oil onto the snacks for
a
crispier
r
es
ult
.
I
cannot close the
Drawer
Pan (2)
properly.
The Basket (1) is too
full.
Do not over-fill the Basket
(1).
The Basket (1) is not
a
l
i
gned
correctly.
Make sure the Basket (1) is flush
with
the Drawer Pan
(2).
The Drawer Pan (2) is not p
r
o
p
er
l
y
placed into air
fryer.
Make sure there is no obstruction
for
the Drawer Pan (2) to close p
r
o
p
er
l
y
.
White smoke is
emitt
ed
out of the
appliance
during
use.
You are preparing food with
a
h
i
gh
oil
content.
When cooking with oily foods, oil
will
drain into the Drawer Pan (2).
When
the air fryer heats up, the pan heats
up
the oil and produces white smoke.
This
does not adversely aect the air
fryer
or your cooking
process.
The pan has b
uilt
-
up
oil residue
from
previous
uses.
White smoke is caused by oil
l
eft
o
ver
in the Drawer Pan
(2).
Make sure
to
thoroughly clean the Drawer Pan
(2)
after every
use.
Home-made French
fries
are coming out
unevenly
cooked.
Your potatoes are not fresh or
are
frozen.
Make sure to use fresh and
firm
potatoes. Not frozen potatoes
for
home-made French
fries.
Potato strips were not
th
o
r
o
ugh
l
y
rinsed prior to
frying.
Thoroughly rinse sliced potato
to
remove all starch prior to
frying.
Your home-made French
fries are not crispy
after
air
frying.
Crispy results are directly linked
to
the amount of oil and
water
content of the fresh potato
strips.
Potato strips need to be tho
r
o
ugh
l
y
dried before adding
oil.
Slice potato strips thinner
if
you
wa
n
t
them
crispier.
Use
a
bit more oil on the potato
str
i
ps
prior to frying
if
you want
crispier
results.
Plug the power cord (15) into an
electrical outlet
Problem Possible cause Solution
Contact customer service at
www.NutrichefKitchen.com
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