T10020/T10020W
1.7 Litre Kettle
SAFETY AND INSTRUCTION MANUAL
PLEASE READ CAREFULLY
*Subject to registering your Extended Guarantee online at www.towerhousewares.co.uk.
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GREAT BRITISH DESIGN, INNOVATION
AND EXCELLENCE SINCE 1912
Since the turn of the 20th century, Tower has been designing,
developing and manufacturing housewares and small
appliances used by millions of households throughout the
UK and beyond. During the 1960s, the rise in popularity
of pressure cooking saw Tower become the UK’s largest
producer of pressure cookers, right through into the late
1980s. In recent years the Tower brand has been reborn with
an exciting and varied range of housewares and electrical
appliances that have quickly reinstated the brand’s richly
deserved status as a household name.
Visit
www.towerhousewares.co.uk
for more fantastic products.
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Contents:
Thank you for purchasing this appliance from the
Tower range.
Please read this manual carefully BEFORE using the
appliance for your own safety.
It has been designed to provide many years of
trouble-free use.
There are many benefits to using a Tower Kettle:
• Boil dry protection that automatically turns the
kettle off if it doesn’t contain enough water.
• Washable filter that makes maintaining the kettle
simple and easy.
• 1.7 litre capacity.
• A cordless design and 360° base make the kettle
great for use during cooking as well as offering
ease of use for both left and right handed users.
1. Specifications
Components and
structure
2. Technical Data
3. Important Safety
Information
4. Before First Use
5. Using your Appliance
6. Troubleshooting
7. Recycling
8. Cleaning & Care
9. Wiring Safety
10. Warranty Information
11. Your Receipt
See back page for Customer
Service Information.
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This box contains:
Instruction Manual
Kettle
Kettle Base
1. Cool Touch Handle
2. Kettle Lid
3. Water Level Indicator
4. Temperature Gauge
5. ON/OFF Switch
6. Kettle base with cord storage
1 - Specifications:
Structure of your appliance:
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2
3
5
6
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Description: 1.7L Kettle
Model: T10020/T10020W
Rated Voltage: 220-240V
Frequency: 50/60Hz
Power Consumption: 2850-3000W
Documentation
We declare that this product conforms to the following product legislation in
accordance with the following directive(s):
2014/30/EU Electromagnetic Compatibility Directive.
2014/35/EU Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food
(LFGB section 30 & 31).
2009/125/EC Eco-Design of Energy Related Products
RK Wholesale LTD Quality Assurance, United Kingdom.
2 - Technical Data:
Should you encounter problems or require a replacement part, contact the
Tower Customer Support Team: +44 (0) 333 220 6066.
Some spare parts may be ordered from the Tower website.
Your warranty becomes void should you decide to use non Tower spare parts.
Spare parts can be purchased from www.towerhousewares.co.uk
Guarantee for spare parts:
The spares and accessories are guaranteed for 1 year from date of purchase.
The main body and housing are guaranteed for the extended free warranty
subject to registration.
If any defect arises due to faulty materials of workmanship, the faulty products
must be returned to the place of purchase within 12 months from the date of
purchase. Refund or replacement is at the discretion of the retailer.
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• If the supply cord or
appliance is damaged,
stop using the
appliance immediately
and seek advice from
the manufacturer,
its service agent or
a similarly qualified
person.
• DO NOT let the cord
hang over the edge of a
table or counter or let it
come into contact with
any hot surfaces.
• DO NOT carry the
appliance by the power
cord.
• The use of accessory
attachments is not
recommended by the
appliance manufacturer
apart from those
supplied with this
product. DO NOT use
extension cords with
the appliance.
• Always attach the plug
to the appliance first,
and then plug the cord
into the wall outlet.
To disconnect, turn all
controls to “off”, then
remove the plug from
wall outlet.
• DO NOT pull the plug
out by the cord as this
may damage the plug
and/or the cable.
• DO NOT place on
or near a hot gas or
electric burner, or in a
heated oven.
• Switch off at the wall
socket then remove the
plug from the socket
when not in use or
before cleaning.
• Switch off and
unplug before fitting
or removing tools/
attachments, after use
and before cleaning.
Please read these notes carefully BEFORE using your
Tower appliance
3 - Important Safety Information:
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• The use of accessories
and attachments not
recommended by the
appliance manufacturer
may result in fire,
electric shock or injury.
• DO NOT attempt to
dismantle the kettle
or base. No user
serviceable parts are
inside the kettle and
base. For any problem,
contact the authorized
service facility for help.
• Close supervision is
necessary when any
appliance is used by or
near children.
• Children should not
play with the appliance.
• This appliance can
be used by children
aged from 8 years and
above and persons
with reduced physical,
sensory or mental
capabilities or lack
of experience and
knowledge if they have
been given supervision
or instruction
concerning use of the
appliance in a safe way
and understand the
hazards involved.
• Cleaning and user
maintenance should
not be undertaken
by children without
supervision.
• Take care when any
appliance is used near
pets.
• DO NOT use this
product for anything
other than its intended
use.
• This appliance is for
household use only.
• Use only clean cold
water, and let the water
run for approx. two
minutes before filling.
• The appliance
operates at very high
temperatures.
• CAUTION! There is
danger of scalding
from escaping water or
steam.
• DO NOT touch any part
of the kettle except
the handle when the
appliance is in use, and
ensure that the lid is
properly closed.
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• This appliance is
designed for heating
water only. Never put
any other liquid into the
kettle.
• The appliance must be
positioned so that the
plug is accessible.
• If the kettle is overfilled,
boiling water may be
ejected.
• WARNING! Position
the lid so that steam is
directed away from the
handle.
• WARNING! DO NOT
remove the lid while
the water is boiling.
• The kettle is only to be
used with the stand
provided.
• CAUTION! Ensure that
the kettle is switched
off before removing it
from its stand.
• NEVER use the kettle if
it has been dropped on
the floor or in any way
damaged
• This appliance is
intended to be used
in household and
similar applications
such as: Staff kitchen
areas in shops, oces
and other working
environments; by
clients in hotels, motels
and other residential
type environments;
farm houses; bed
and breakfast type
environments.
• In the unlikely event
the appliance develops
a fault, stop using
it immediately and
seek advice from the
Customer Support
Team:
+44 (0) 333 220 6066
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1. Remove the parts from the packaging.
2. Prior to initial use, clean your kettle by going through several boiling cycles,
using clean water with each cycle and filling the kettle to its upper marking.
The water will reach boiling point after approximately 5 minutes. The kettle
switches off automatically.
3. Discard the boiled water and wait for the kettle to cool. Then rinse the kettle
with cold water.
4. Your appliance is now ready for normal use.
5. Dispose of the packaging in a responsible manner.
1. Fill the kettle using either the spout or lid.
2. The water level must be between the MAX and MIN fill lines.
3. Check that the lid is closed correctly.
4. Ensure that both the base unit and the base of your kettle are not wet.
5. Place the kettle onto the base unit and plug in.
6. Switch the kettle on by pushing the ON/OFF switch to the ‘ON’ position.
7. Your kettle will begin to boil and will switch off automatically when it is done.
The ON/OFF switch will automatically move into the ‘OFF’ position when done.
Whilst the kettle is boiling the LED light on the ON/OFF switch will illuminate.
8. The kettle can be switched off manually by putting the On/Off switch to ‘Off’.
Note: The ON/OFF switch will also automatically return to the off position when it
is finished boiling.
Note: You can stop the boil process at any time by pushing the ON/OFF switch up
to the OFF position.
9. If you need to boil the kettle again, wait for a few seconds - allow the ON/OFF
switch time to reset.
10. When you lift the kettle up, you may see drops of water on the base. This is just
condensation from steam.
11. To avoid splashing or spilling, pour the kettle slowly and do not over-tilt it.
WARNING! NEVER REMOVE THE LID DURING BOILING
Tips: Improve the quality of your drinks by always using fresh water.
Empty the kettle after each use.
Be economical and do not boil more water than you need.
4 - Before First Use
5 - Using Your Appliance
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Boil Dry Protection:
• Your kettle will switch off automatically if you try to use it with too little water
or if it is empty.
• If this happens, ensure the ON/OFF switch is in the off position, remove it from
the base unit and allow it to cool down before re-filling.
• Wait at least 15 minutes for the cut-out to reset before refilling with cold water
and boiling.
Filter:
• Your kettle is fitted with a filter. The filter helps to prevent lime-scale from
getting into your drink.
• The filter should be cleaned regularly, in particular if there are noticeable
deposits left on it, or if pouring is affected in anyway.
• To clean the filter, rinse it under the tap.
6 - Troubleshooting
Questions Answers
Water is coming out
of the spout of the
kettle.
1. Only fill the kettle to the max fill line.
2. Ensure you wait 10 seconds for the boiling water to settle
before pouring.
3. The kettle may still have de-scaling solutions inside. Follow
the full instructions of your de-scaling agent and make sure to
rinse the kettle thoroughly before use.
My kettle will not
switch off.
1. This may be due to a build-up of lime-scale – de-scale your
kettle regularly.
2. The lid on your kettle may not be firmly shut. Push the lid
down to ensure a tight fit.
There are water
droplets on the base
unit – should I be
worried?
No. The water droplets are there due to condensation.
This is completely normal.
My kettle will not
switch on.
1. You may not have enough water in your kettle, causing the boil
dry protection to activate. Make sure the water surpasses the
min fill line.
2. Check that the kettle is properly connected to the power
supply.
3. The element may be broken. Contact The Tower Customer
Support Team on: +44 (0) 333 220 6066.
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DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic
rubbish. You are required to dispose of old electrical and electronic appliances like
this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to
information about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must
be recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site
for recycling, once it has reached the end of its life.
7 - Recycling
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Cleaning The Outside and Base Unit:
1. Remove the plug from the mains socket and allow the appliance to cool down
before cleaning.
2. Do not immerse the base unit, kettle or plug/power cord in water or any other
liquid.
3. Clean the base unit and outside of the appliance by wiping it with a damp
cloth. A little detergent can be added if needed.
4. Do not use scouring pads, steel wool, any form of strong solvents or abrasive
cleaning agents to clean the appliance; they may damage the outside surfaces
of the appliance.
De-Scaling:
IMPORTANT: Failure to de-scale your kettle may invalidate your guarantee.
If you do not de-scale your kettle regularly, the build-up of lime-scale may result in
the following:
• The kettle taking longer to boil.
• Damage to the heating element.
• The safety cut out may operate prematurely, switching the kettle off before the
water has boiled.
To Minimise Scale Build-Up:
• Empty the kettle of water after each use.
• Do not allow water to stand in the kettle overnight.
• Using filtered water instead of tap water will help to reduce lime-scale build up.
How To De-Scale:
• Any regular de-scaling agent may be used, provided the relevant instructions
are observed.
• Do not fill the kettle to the upper mark to avoid spillage if the de-scaling agent
causes the water to foam.
• To clean the kettle thoroughly of any de-calcification residues let it go through
several boiling cycles using clean water.
8 - Cleaning & Care
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9 - Wiring Safety for UK Use Only
IMPORTANT
As the colours in the mains lead of this
appliance may not correspond with
the coloured markings identifying the
terminals in your plug, please proceed
as follows:
The wires in the mains lead are labelled
in accordance with the following code:
Blue neutral [N] Brown
live [L] Green/Yellow
[EARTH]
Plug Fitting Details (Where Applicable).
The wire labelled blue is the neutral
and must be connected to the terminal
marked [N].
The wire labelled brown is the live wire
and must be connected to the terminal
marked [L].
The wire labelled green/yellow must be
connected to the terminal marked with
the letter [E].
On no account must either the brown
or the blue wire be connected to the
[EARTH] terminal.
Always ensure that the cord grip is
fastened correctly.
The plug must be fitted with a fuse
of the same rating already fitted and
conforming to BS 1362 and be ASTA
approved.
If in doubt consult a qualified electrician
who will be pleased to do this for you.
Non-Rewireable Mains Plug
If your appliance is supplied with a non-
rewireable plug fitted to the mains lead
and should the fuse need replacing,
you must use an ASTA approved one
(conforming to BS 1362 of the same
rating).
If in doubt, consult a qualified
electrician who will be pleased to do
this for you.
If you need to remove the plug -
disconnect it from the mains - then cut
it off of the mains lead and immediately
dispose of it in a safe manner. Never
attempt to reuse the plug or insert it
into a socket outlet as there is a danger
of an electric shock.
FUSE
Earth
(Green/Yellow)
Fuse
Neautral
(Blue)
Live
(Brown)
WARNING:
This appliance MUST be earthed!
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This product is guaranteed for 12 months
from the date of original purchase.
If any defect arises due to faulty materials
of workmanship, the faulty products must
be returned to the place of purchase.
Refund or replacement is at the discretion
of the retailer.
The Following Conditions Apply:
• The product must be returned to the
retailer with proof of purchase or a
receipt.
• The product must be installed and
used in accordance with the
instructions contained in this
instruction guide.
• It must be used only for domestic
purposes.
• It does not cover wear and tear,
damage, misuse or consumable parts.
• Tower has limited liability for incidental
or consequential loss or damage.
This guarantee is valid in the UK and Eire
only.
The standard one year guarantee is only
extended to the maximum available for
each particular product upon registration
of the product within 28 days of purchase.
If you do not register the product with us
within the 28 day period, your product is
guaranteed for 1 year only.
To validate your extended warranty, please
visit www.towerhousewares.co.uk and
register with us online.
Please note that length of extended
warranty offered is dependent on product
type and that each qualifying product
needs to be registered individually in order
to extend its warranty past the standard
1 year.
Extended warranty is only valid with proof
of purchase or receipt.
As a thank you for
purchasing one of our
fantastic products, we are
offering you an extra 2 years
peace of mind in addition
to your 1 year guarantee.
To receive your extra 2 year
guarantee, register your
appliance online within 28
days of purchase by visiting
www.towerhousewares.co.uk
10 - Warranty
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Ax your store receipt to this page for safe keeping.
11 - Your Receipt
thank you!
We hope you enjoy your appliance for many years. As a thank you for
purchasing one of our fantastic products, we are offering you an extra
2 years peace of mind.
*To receive your extra 2 years guarantee, register your appliance online
within 28 days of purchase by visiting:
www.towerhousewares.co.uk
Should you have a problem with your appliance, or need any spare parts,
please call our Customer Support Team:
+44 (0) 333 220 6066
0220.V5
Your warranty becomes void should you
decide to use non Tower spare parts.
Spare parts can be purchased from
www.towerhousewares.co.uk
