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15
PROBLEM POSSIBLE CAUSE CORRECTION
Refrigerator does
not operate
1. Dial turned to "0"
2. Refrigerator is unplugged
3. Breaker tripped
1. Turn dial past "0".
2. Plug the refrigerator in.
3. Reset GFCI outlet and/or the main breaker. If it
happens again, call an authorized service center.
Food
temperature
appears too
warm
1. Frequent door openings
2. Food not allowed enough time to cool
3. Door gaskets not properly sealed
4. Temperature setting is too low
1. Keep door openings to a minimum to prevent cool
air from escaping.
2. Allow time for recently added warm food to reach
fresh food temperature.
3. Check gaskets for proper seal. See the CLEANING
AND MAINTENANCE, DOOR GASKETS section.
4. Adjust temperature dial to colder setting.
Food temperature
is too cold
1. Temperature setting is too high 1. Adjust temperature dial to warmer setting.
Refrigerator runs
too frequently
1. Hot and humid conditions
2. Prolonged or frequent door openings
3. Door gaskets not properly sealed
4. Door not completely closed
1. This may be normal to maintain constant temperature
during high temperatures and humid days.
2. Keep door openings to a minimum and keep open
for short amounts of time.
3. Check gaskets for proper seal. See the CLEANING
AND MAINTENANCE, DOOR GASKETS section.
4. Check to see if door is completely closed.
Moisture build
up on interior or
exterior of the
refrigerator
1. Humid conditions
2. Prolonged or frequent door openings
3. Door gaskets not properly sealed
1. This is normal during high humidity periods.
2. Keep door openings to a minimum and keep open
for short amounts of time.
3. Check gaskets for proper seal. See the CLEANING
AND MAINTENANCE, DOOR GASKETS section.
Refrigerator
has an odor
1. Interior needs cleaning
2. Foods improperly wrapped or sealed are
giving off odors
1. Clean the interior. See the CLEANING AND
MAINTENANCE section.
2. Properly wrap and seal foods.
Refrigerator door
does not shut
properly
1. Unit not level
2. Door out of alignment
3. Foods not properly stored
1. Level the refrigerator. See INSTALLATION, LEVEL
REFRIGERATOR section.
2. Align the refrigerator door. See INSTALLATION,
ALIGN DOOR section.
3. Check for blockages, e.g. food containers, crisper
cover, shelves, bins, etc.
Popping or
cracking sound
when the
compressor comes
on
1. Unit not level
2. The fl oor is uneven or weak
3. The refrigerator rocks on the fl oor when it
is moved slightly.
4. The refrigerator is touching the wall.
1. Level the refrigerator. See INSTALLATION, LEVEL
REFRIGERATOR section.
2. Ensure the fl oor is even and can adequately support
the refrigerator.
3. Ensure the fl oor is even.
4. Move the refrigerator from the wall.
REV 0 - 1710200745
L-C2-520
TROUBLESHOOTING
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