Norman is a real person and is our expert head
of Quality Assurance. Norman appears here to
bring to your attention features, technical or
quality issues.
More importantly the reasons why, on
occasions, it's worth paying a little more for a
product that may look similar to a cheaper
alternative but is much better.
norman says
All our twist drills are Expert Quality and thus are manufactured to the highest international standards of DIN338 and
ISO235/1. Guaranteed quality where it matters most!