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i BEFORE CALLING FOR SERVICE (cont.)
Door will not unlock when cycle is stopped or paused
Check if... Then...
interiortemperature of washeris too high.
Water level in washeris too high.
Wash cycle time is longer than usual
Check if... Then...
The washerautomatically adjusts the wash time for the This is normal. The washeradjusts cycle time automatically to
amount of laundry, water pressure, water heating time and provide optimal results for the selected cycle. The time remaining
other operating conditions, shown in the display is only an estimate. Actual time may vary.
Musty or mildewy odor in washer
Check if...
Incorrector too much detergent has been used.
Insideof tub not cleaned properly.
The washer door has a safety feature to prevent burns.
For example, if the washer is paused during the hot wash portion of
a sanitize cycle, the interior temperature of the drum will be very hot,
so the door wilt not unlock. This is normal. Allow the washer to coot
until the DOOR LOCK indicator turns OFF on the display.
To drain the water, press POWER, then press the SPIN SPEED
button without selecting a cycle.
Then...
Use only HE (High-Efficiency) detergent in accordance with the
manufacturer's instructions.
Run the CLEAN WASHER cycle regularly. Be sure to wipe around
and under the door seal frequently. See Care and Cleaning of the
Interior on page 22.
Clean around door seat/glass to prevent odor or mildew:
1. Wipe dry the door seat/glass and the door opening area.
2. Wipe around the inner drum/door seat and the lower door seat.
3. For difficult-to-remove odors, use Affresh available at your local
Sears store or online at www.partsdirect.com.
Wrinkling
Check if... Then...
Washer not unloaded promptly. Always remove items from the washer as soon as the cycle is
complete.
Washer overloaded. The washer can be fully loaded but the drum should not be tightly
packed, and the door should close easily.
Hot and cold water inlet hoses are reversed. Hot water rinse can set wrinkles in garments. Check the inlet hose
connections.
28
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