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Before You Call
Areas of discoloration with metallic •
sheen on cooktop surface.
Induction cooking zone does not heat •
cookware or does not heat evenly. •
Cooking zones do not glow when
heating.
Mineral deposits from water and food. Remove using the recommended CookTop®
Cleaning Creme to the ceramic surface (on the web visit www.sears.com for replacement
cooktop cleaner, item number 40079). Buff with a non-abrasive cloth or sponge.
Be sure the correct surface control is activated for the cooking zone.
Be sure to use the correct cookware material type for induction cooking. Use cookware
specifically identified by the manufacturer to use for induction cooking. If you're not sure,
use a magnet to test whether the cookware type will work. If a magnet sticks to the
bottom of the cookware, the material type is correct for induction cooking.
Be sure to read about pan-sensing in the Induction Cooking section and correct any pan-
sensing issues in the checklist provided.
Use quality heavier gauge cookware.
The induction cooking zones do not glow even when they are hot. Induction cooking uses
electromagnetic energy to induce heat directly to the cookware.
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