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13
10
3 Loosen the hex screws on top and bottom of the handle with the hex
wrench (provided) so that you can fit the handle over the extended
head screws in the door.
4 Place the door handle over the heads of the screws, then tighten the
hex screws.
Using your freezer
The storage life of frozen foods varies and the recommended storage time
should not be exceeded.
Place frozen food into the freezer as quickly as possible after purchase. If
there are instructions on the packet, carefully follow these instructions
regarding storage times.
Pre-packed, commercially frozen food should be stored in accordance
with the frozen food manufacturer's instructions for a three star frozen
food storage compartment or home freezer.
Shelves are provided for the organization of odd-shaped items.
1 Plug in your freezer. Wait for 30 minutes, then open the freezer door to
determine if the freezer
is working properly.
2 Press and hold Lock for three seconds, then or on the control
panel touch pad to set the temperature inside the freezer. A beep
sounds when the MAX or MIN temperatures are reached.
Hex screws are here.
Extra hex screws are
Provided.
15
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
General
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Fault code E2 E5 E7
Description Temperature sensor fault Defrost sensor fault Ambient Temperature sensor fault
Problem Possible cause Possible solution
E2 appears on the
display
Temperature sensor failure. Call for service.
E5 appears on the
display
Defrost sensor failure. Call for service.
E7 appears on the
display
Ambient temperature sensor
failure.
Call for service.
High Temp and Door
Open alerts
See “Understanding Alerts” on page 16.
The freezer does not
operate
The freezer is unplugged. Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure. If a power failure occurs, the freezer turns off. Wait until the
power is restored.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty. Clean the door gaskets.
The freezer may not be level. Level the freezer.
15
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
General
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Fault code E2 E5 E7
Description Temperature sensor fault Defrost sensor fault Ambient Temperature sensor fault
Problem Possible cause Possible solution
E2 appears on the
display
Temperature sensor failure. Call for service.
E5 appears on the
display
Defrost sensor failure. Call for service.
E7 appears on the
display
Ambient temperature sensor
failure.
Call for service.
High Temp and Door
Open alerts
See “Understanding Alerts” on page 16.
The freezer does not
operate
The freezer is unplugged. Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure. If a power failure occurs, the freezer turns off. Wait until the
power is restored.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty. Clean the door gaskets.
The freezer may not be level. Level the freezer.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
15
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
General
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Fault code E2 E5 E7
Description Temperature sensor fault Defrost sensor fault Ambient Temperature sensor fault
Problem Possible cause Possible solution
E2 appears on the
display
Temperature sensor failure. Call for service.
E5 appears on the
display
Defrost sensor failure. Call for service.
E7 appears on the
display
Ambient temperature sensor
failure.
Call for service.
High Temp and Door
Open alerts
See “Understanding Alerts” on page 16.
The freezer does not
operate
The freezer is unplugged. Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure. If a power failure occurs, the freezer turns off. Wait until the
power is restored.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty. Clean the door gaskets.
The freeze
r may not be level. Level the freezer.
15
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
General
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Fault code E2 E5 E7
Description Temperature sensor fault Defrost sensor fault Ambient Temperature sensor fault
Problem Possible cause Possible solution
E2 appears on the
display
Temperature sensor failure. Call for service.
E5 appears on the
display
Defrost sensor failure. Call for service.
E7 appears on the
display
Ambient temperature sensor
failure.
Call for service.
High Temp and Door
Open alerts
See “Understanding Alerts” on page 16.
The freezer does not
operate
The freezer is unplugged. Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure. If a power failure occurs, the freezer turns off. Wait until the
power is restored.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty. Clean the door gaskets.
The freeze
r may not be level. Level the freezer.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
17
Freezer
Safety
Operating
Requirements
Parts and
Features
Installation
Freezer
Use
Freezer
Care
Troubleshooting
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
A large amount of food
was recently added.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The freezer has been
disconnected for a period
of time.
Allow 4 hours for the
freezer to cool completely
before adding food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Freezer has
an odor
Freezer needs cleaning. Clean the freezer. See,
“Cleaning.”
Improperly wrapped food
is giving off an odor.
Wrap food tightly or seal
before storing it in the
freezer.
CONTROL PANEL
PROBLEM CAUSE CORRECTION
The control
panel is
unresponsive
The control panel is
locked.
Press and hold SETTING
for 3 seconds to unlock
the control panel.
ERROR CODES
Code Meanings Cause Solution
Both Flashing
Temperature
sensor fault
Temperature
sensor failure.
Call for
service.
Both Flashing
Defrost sensor
fault
Defrost sensor
failure.
Call for
service.
Both Flashing
Ambient
Temperature
sensor fault
Ambient
temperature
sensor failure.
Call for
service.
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