WALL MOUNTED AIR CONDITIONER
OWNER’S AND INSTALLATION MANUAL
MODEL
42QHG020N8/38QHG020N8
42QHG026N8/38QHG026N8
42QHG035N8/38QHG035N8
42QHG050N8/38QHG050N8
42QHG060N8/38QHG060N8
42QHG070N8/38QHG070N8
42QHG080N8/38QHG080N8
Unit Specifications and Features
.............................................................................07
Owner’s Manual
Installation Manual
Table of Contents
Safety Precautions
................................................................................................03
Care and Maintenance
.........................................................................................11
Troubleshooting....................................................................................................13
1. Indoor unit display..................................................................................................................................................07
2. Operating temperature...........................................................................................................................................08
3. Other features .......................................................................................................................................................09
4. Setting angle of airflow..........................................................................................................................................10
5. Manual operation (without Remote).......................................................................................................................10
Accessories
..............................................................................................................16
Unit Parts
.................................................................................................................18
Indoor Unit Installation
.........................................................................................19
1. Select installation location.........................................................................................................................................19
2. Attach mounting plate to wall...................................................................................................................................19
3. Drill wall hole for connective piping...........................................................................................................................20
4. Prepare refrigerant piping..........................................................................................................................................21
5. Connect drain hose...................................................................................................................................................21
6. Connect signal and power cables..............................................................................................................................22
7. Wrap piping and cables.............................................................................................................................................23
8. Mount indoor unit....................................................................................................................................................24
Outdoor Unit Installation...............................................................................................25
1. Select installation location...........................................................................................................................................25
2. Install drain joint.........................................................................................................................................................26
3. Anchor outdoor unit...................................................................................................................................................26
4. Connect signal and power cables................................................................................................................................28
Refrigerant Piping Connection..............................................................................29
A. Note on Pipe Length..................................................................................................................................................29
B.
Connection Instructions –Refrigerant Piping...............................................................................................................29
1. Cut pipe...............................................................................................................................................................29
2. Remove burrs.......................................................................................................................................................30
3. Flare pipe ends.....................................................................................................................................................30
4. Connect pipes......................................................................................................................................................30
Air Evacuation.........................................................................................32
1. Evacuation Instructions...........................................................................................................................32
2. Note on Adding Refrigerant....................................................................................................................33
Electrical and Gas Leak Checks...............................................................34
Test Run....................................................................................................35
Installation Summary - Indoor Unit .....................................................................17
Safety
Precautions
Read Safety Precautions Before Operation and Installation
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
Incorrect installation due to ignoring instructions can cause serious damage or injury.
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced
This appliance is not intended for use by persons(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision(European Union countries).
WARNINGS FOR PRODUCT USE
•
If an abnormal situation arises (like a burning smell), immediately turn off the unit and disconnect
the power. Call your dealer for instructions to avoid electric shock, fire or injury.
•
Do not
insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since
the fan may be rotating at high speeds.
•
Do not
use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause
fire or combustion.
•
Do not
operate the air conditioner in places near or around combustible gases. Emitted gas may
collect around the unit and cause explosion.
•
Do not
•
•
Do not
expose your body directly to cool air for a prolonged period of time.
•
•
If the air conditioner is used together with burners or other heating devices, thoroughly ventilate
the room to avoid oxygen deficiency.
Safety Precautions
Do not
allow children to play with the air conditioner. Children must be supervised around the
unit at all times.
operate your air conditioner in a wet room such as a bathroom or laundry room. Too
much exposure to water can cause electrical components to short circuit.
In certain functional environments, such as kitchens, server rooms, etc., the use of specially
designed air-conditioning units is highly recommended.
Page 3
WARNING
This symbol indicates the possibility
of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of
property damage or serious consequences.
Safety
Precautions
Page 4
•
Do not
clean the air conditioner with combustible cleaning agents. Combustible cleaning agents
can cause fire or deformation.
CLEANING AND MAINTENANCE WARNINGS
•
Turn off the device and disconnect the power before cleaning. Failure to do so can cause
electrical shock.
•
Do not
clean the air conditioner with excessive amounts of water.
CAUTION
•
Turn off the air conditioner and disconnect the power if you are not going to use it for a long time.
•
Turn off and unplug the unit during storms.
•
Make sure that water condensation can drain unhindered from the unit.
• Do not
operate the air conditioner with wet hands. This may cause electric shock.
• Do not
use device for any other purpose than its intended use.
• Do not
climb onto or place objects on top of the outdoor unit.
• Do not
allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
ELECTRICAL WARNINGS
•
Only use the specified power cord. If the power cord is damaged, it must be replaced by the
manufacturer
, its service agent or similarly qualified persons in order to avoid a hazard.
•
Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty
plugs can cause fire or electric shock.
•
•
•
•
•
•
•
Do not
pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling
directly on the cord can damage it, which can lead to fire or electric shock.
Do not
modify the length of the power supply cord or use an extension cord to power the unit.
Do not
share the electrical outlet with other appliances. Improper or insufficient power supply
can cause fire or electrical shock.
If connecting power to fixed wiring, an all-pole disconnection device which has at least 3mm
clearances in all poles, and have a leakage current that may exceed 10mA, the residual current
device(RCD) having a rated residual operating current not exceeding 30mA, and disconnection
must be incorporated in the fixed wiring in accordance with the wiring rules.
For all electrical work, follow all local and national wiring standards, regulations, and the
Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces
from damaging the terminal. Improper electrical connections can overheat and cause fire, and may
also cause shock.
All electrical connections must be made according to the Electrical Connection
Diagram located on the panels of the indoor and outdoor units.
All wiring must be properly arranged to ensure that the control board cover can close properly. If
the control board cover is not closed properly, it can lead to corrosion and cause the connection
points on the terminal to heat up, catch fire, or cause electrical shock.
The product must be properly grounded at the time of installation, or electrical shock may occur.
TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection.
The specifications of the fuse are printed on the circuit board ,such as :
T3.15AL/250VAC, T5AL/250VAC, T3.15A/250VAC, T5A/250VAC, T20A/250VAC, T30A/250VAC,etc.
NOTE: For the units using R32 or R290 refrigerant , only the blast-proof ceramic fuse can be used.
Safety
Precautions
Page 5
WARNINGS FOR PRODUCT INSTALLATION
1.
Installation must be performed by an authorized dealer or specialist. Defective installation can
cause water leakage, electrical shock, or fire.
2.
Installation must be performed according to the installation instructions. Improper installation
can cause water leakage, electrical shock, or fire.
(In North America,installation must be performed in accordance with the requirement of NEC
and CEC by authorized personnel only.)
3.
Contact an authorized service technician for repair or maintenance of this unit. This appliance
shall be installed in accordance with national wiring regulations.
4.
Only use the included accessories, parts, and specified parts for installation. Using non-standard
parts can cause water leakage, electrical shock, fire, and can cause the unit to fail.
5.
6.
Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot
support the unit’s weight, or the installation is not done properly, the unit may drop and cause
serious injury and damage.
7.
8.
9.
10.
11.
Do not turn on the power until all work has been completed.
When moving or relocating the air conditioner, consult experienced service technicians for
disconnection and reinstallation of the unit.
How to install the appliance to its support, please read the information for details in "indoor unit
installation" and "outdoor unit installation" sections .
For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of
any combustible materials.
Do not
install the unit in a location that may be exposed to combustible gas leaks. If
combustible
gas accumulates around the unit, it may cause fire.
Install drainage piping according to the instructions in this manual. Improper drainage may
cause water damage to your home and property.
Note about Fluorinated Gasses(Not applicable to the unit using R290 Refrigerant)
1.
This air-conditioning unit contains fluorinated greenhouse gasses. For specific information on the
type of gas and the amount, please refer to the relevant label on the unit itself or
the
“Owner's Manual - Product Fiche ” in the packaging of the outdoor unit.
(European
Union products only)
.
2.
Installation, service, maintenance and repair of this unit must be performed by a certified
technician.
3.
Product uninstallation and recycling must be performed by a certified technician.
4.
For equipment that contains fluorinated greenhouse gases in quantities of 5 tonnes of CO
2
equivalent or more, but of less than 50 tonnes of CO
2
equivalent, If the system has a leak-
detection system installed, it must be checked for leaks at least every 24 months.
5.
When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
European Disposal Guidelines
This appliance contains refrigerant and other potentially hazardous materials. When disposing of
this appliance, the law requires special collection and treatment. Do not dispose of this product as
household waste or unsorted municipal waste.
When disposing of this appliance, you have the following options:
• Dispose
of
the
appliance
at
designated
municipal
electronic
waste
collection
facility.
• When buying a new appliance, the retailer will take back the old appliance free of charge.
• The manufacturer will take back the old appliance free of charge.
• Sell the appliance to certified scrap metal dealers.
Special notice
Disposing of this appliance in the forest or other natural surroundings endangers your health and is
bad for the environment. Hazardous substances may leak into the ground water and enter the food
chain.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
This marking shown on the product or its literature, indicates that waste electrical and
eletrical equipment should not be mixed with general household waste.
2
2
2
2
2
2
When flammable refrigerant are employed, appliance shall be stored in a well -ventilated area
where the room size corresponds to the room area as specifiec for operation.
For R32 frigerant models:
Appliance shall be installed, operated and stored in a room with a floor area larger than 4m .
Appliance shall not be installed in an unvertilated space, if that space is smaller than 4m .
For R290 refrigerant models, the minimum room size needed:
<=9000Btu/h units: 13m
>9000Btu/h and <=12000Btu/h units: 17m
>12000Btu/h and <=18000Btu/h units: 26m
>18000Btu/h and <=24000Btu/h units: 35m
Reusable mechanical connectors and flared joints are not allowed indoors.
(EN Standard Requirements).
Mechanical connectors used indoors shall have a rate of not more than 3g/year at 25%
of the maximum allowable pressure. When mechanical connectors are reused indoors,
sealing parts shall be renewed. When flared joints are reused indoors, the flare part
shall be re-fabricated. (UL Standard Requirements)
When mechanical connectors are reused indoors, sealing parts shall be renewed. When
flared joints are reused indoors, the flare part shall be re-fabricated.
(IEC Standard Requirements)
Mechanical connectors used indoors shall comply with ISO 14903.
Page 7
Unit Specifications and Features
Unit
Specifications
and Features
Indoor unit display
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit
may be slightly different. The actual shape shall prevail.
NOTE: Different models have different front panels and display windows. Not all the display codes
describing below are available for the air conditioner you purchased. Please check the indoor display
window of the unit you purchased.
Display Code
Meanings
Power Cable (Some Units
(A) (B)
)
Remote Control
Remote Control Holder
(Some Units)
Functional Filter
(On Back of Main Filter - Some Units)
Louver
Front Panel
“ ” when Active Clean feature is turned on(For Inverter split type)
fresh defrost run timer
Display window
Displays temperature, operation feature and
error codes:
“ ” for 3 seconds when:
• FRESH, SWING, TURBO, ECO,or SILENCE feature is turned on
“ ” when Fresh feature is activated(some units)
“ ” for 3 seconds when:
• TIMER OFF is set
• FRESH, SWING, TURBO, ECO,or SILENCE feature is turned off
“ ” when defrosting
when unit is self-cleaning(For Fixed-speed type)
“ ” when 8 C heating feature is turned on(some units)
“ ” when defrost feature is activated.
“ ”
“ ” when the unit is on.
“ ” when TIMER is set.
fresh
defrost
run
timer
“ ” when Wireless Control feature is activated(some units)
• TIMER ON is set (if the unit is OFF, remains on when TIMER ON is set )
“ ”
Unit
Specifications
and Features
Page 8
Operating temperature
When your air conditioner is used outside of the following temperature ranges, certain safety
protection features may activate and cause the unit to disable.
COOL mode HEAT mode DRY mode
COOL mode
HEAT mode
DRY mode
Room Temperature
17°C - 32°C
(62°F - 90°F)
0°C - 30°C
(32°F - 86°F)
10°C - 32°C
(50°F - 90°F)
Outdoor
Temperature
0°C - 50°C
(32°F - 122°F)
-15°C - 24°C
(5°F - 75°F)
0°C - 50°C
(32°F - 122°F)
0°C - 52°C
(32°F - 126°F)
(For special
tropical models)
0°C - 52°C
(32°F - 126°F)
(For special
tropical models)
-15°C - 50°C
(5°F - 122°F)
(For models with
low temp. cooling
systems.)
To further optimize the performance of your unit, do the following:
• Keep doors and windows closed.
• Limit energy usage by using TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean air filters.
FOR OUTDOOR UNITS
WITH AUXILIARY
ELECTRIC HEATER
Inverter Split Type
When outside
temperature is below 0°C
(32°F ), we strongly
recommend keeping the
unit plugged in at all
time to ensure smooth
ongoing performance.
NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this
figure, the surface of the air conditioner may attract condensation. Please sets the vertical air
flow louver to its maximum angle (vertically to the floor), and set HIGH fan mode.
Page 9
Unit
Specifications
and Features
Other Features
• Auto-Restart(some units)
If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
• Anti-mildew (some units)
When turning off the unit from COOL, AUTO
(COOL), or DRY modes, the air conditioner will
continue operate at very low power to dry up
condensed water and prevent mildew growth.
• Wireless Control (some units)
Wireless control allows you to control your air
conditioner using your mobile phone and a
wireless connection.
• Louver Angle Memory(some units)
When turning on your unit, the louver will
automatically resume its former angle.
• Refrigerant Leakage Detection
(some units)
The indoor unit will automatically display
“EL0C”or flash LEDS (model dependent )
when it detects refrigerant leakage.
The SLEEP function is used to decrease
energy use while you sleep (and don’t
need the same temperature settings to
stay comfortable). This function can only
be activated via remote control. And the
Sleep function is not available in FAN or
DRY mode.
Press the SLEEP button when you are
ready to go to sleep. When in COOL mode,
the unit will increase the temperature
by 1°C (2°F) after 1 hour, and will increase
an additional 1°C (2°F) after another hour.
When in HEAT mode, the unit will decrease
the temperature by 1°C (2°F) after 1 hour,
and will decrease an additional 1°C (2°F)
after another hour.
Sleep Operation
•
For the USB device access, replacement,
maintenance operations must be carried
out by professional staff.
Set
temperature
1hr
1hr
Keep
running
SLEEP Operation
Saving energy during sleep
Heat mode( -1 C/2 F) per hour
for the first two hours
Cool mode(+1 C/2 F) per hour
for the first two hours
A guide on using the infrared remote is not
included in this literature package.
Not all
the functions are available for the air
conditioner, please check the indoor display
and remote control of the unit you purchased.
The sleep feature will stop after 8 hours and
the system will keep running with final
situation.
For multi-split air condtioners, the following
functions are not available:
Active clean function, Silence feature, Breeze
away function, Refrigerant leakage detection
function and Eco feature.
NOTE:
• Active Clean function(some units)
-- The Active Clean Technology washes away
dust, mold, and grease that may cause odors
when it adheres to the heat exchanger by
automatically freezing and then rapidly thawing
the frost. A “pi-pi” sound will be heard.
The Active clean operation is used to produce
more condensed water to improve the cleaning
effect, and the cold air will blow out. After
cleaning, the internal wind wheel then keeps
operating with hot air to blow-dry the evaporator,
thus preventing the growth of mold and keeping
the inside clean.
-- When this function is turned on, the indoor
unit display window appears “CL ” , after 20
to 45 minutes, the unit will turn off automatically
and cancel Active Clean function.
• Breeze Away (some units)
This feature avoids direct air flow blowing on
the body and make you feel indulging in
silky coolness.
Page 10
Unit
Specifications
and Features
Setting vertical angle of air flow
While the unit is on, use the SW ING/ DIRECT
button on remote control to set the direction
(vertical angle) of airflow. Please refer to the
Remote Control Manual for details.
The horizontal angle of the airflow must be set
manually. Grip the deflector rod (See Fig.B)
and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airflow
can be set by remote control. please refer to the
Remote Control Manual.
NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set
louver at too vertical an angle for long periods
of time. This can cause water to condense on
the louver blade, which will drop on your floor
or furnishings.
When using COOL or HEAT mode, setting the
louver at too vertical an angle can reduce the
performance of the unit due to restricted air
flow.
Setting Angle of Air Flow
Setting horizontal angle of air flow
•
To operate your unit manually:
1.
Open the front panel of the indoor unit.
2.
Locate the
MANUAL CONTROL button on
the right-hand side of the unit.
3.
Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode.
4.
Press the MANUAL CONTROL button again
to activate FORCED COOLING mode.
5.
Press the MANUAL CONTROL button a third
time to turn the unit off.
6.
Close the front panel.
CAUTION
The manual button is intended for testing purposes
and emergency operation only. Please do not use this
function unless the remote control is lost and it is
absolutely necessary. To restore regular operation,
use the remote control to activate the unit. Unit must
be turned off before manual operation.
Manual Operation(without remote)
CAUTION
Do not put your fingers in or near the blower
and suction side of the unit. The high-speed
fan inside the unit may cause injury.
Fig. B
Fig. A
Deflector
rod
NOTE: Do not move louver by hand. This will
cause the louver to become out of sync. If this
occurs, turn off the unit and unplug it for a few
seconds, then restart the unit. This will reset the
louver.
Range
Manual control
button
Page 11
Care and Maintenance
Care and
Maintenance
6.
Rinse the filter with fresh water, then shake
off excess water.
7.
Dry it in a cool, dry place, and refrain from
exposing it to direct sunlight.
8.
When dry, re-clip the air freshening filter to
the larger filter, then slide it back into the
indoor unit.
9.
Close the front panel of the indoor unit.
Remove air freshening filter from back of
larger filter (some units)
Filter Tab
Cleaning Your Indoor Unit
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water to wipe it clean.
•
Do not
use chemicals or chemically treated
cloths to clean the unit
•
Do not use benzene, paint thinner,
polishing powder or other solvents to clean
the unit. They can cause the plastic surface
to crack or deform.
•
Do not use water hotter than 40°C (104°F)
to clean the front panel. This can cause the
panel to deform or become discolored.
Cleaning Your Air Filter
CAUTION
Do not touch air freshening (Plasma) filter for
at least 10 minutes after turning off the unit.
A clogged air conditioner can reduce the cooling
efficiency of your unit, and can also be bad for
your health. Make sure to clean the filter once
every two weeks.
1. Lift the front panel of the indoor unit.
2. First press the tab on the end of filter to
loosen the buckle, lift it up, then pull it
towards yourself.
3.
Now pull the filter out.
4. If your filter has a small air freshening filter,
unclip it from the larger filter. Clean this air
freshening filter with a hand-held vacuum.
5. Clean the large air filter with warm, soapy
water. Be sure to use a mild detergent.
Page 12
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on
the indoor unit will flash “CL.” This is a reminder
to clean your filter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will flash
again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on
the indoor unit will flash “nF.” This is a reminder
to replace your filter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “nF” indicator will flash
again when you restart the unit.
Maintenance –
Long Periods of Non-Use
If you plan not to use your air conditioner for an
extended period of time, do the following:
Clean all filters
Turn on FAN function until
unit dries out completely
Turn off the unit and
disconnect the power
Remove batteries
from remote control
Maintenance –
Pre-Season Inspection
After long periods of non-use, or before periods
of frequent use, do the following:
Check for damaged wires Clean all filters
Check for leaks Replace batteries
Make sure nothing is blocking all air inlets and outlets
Care and
Maintenance
CAUTION
•
Before changing the filter or cleaning,
turn off the unit and disconnect its power
supply.
•
When removing filter, do not touch metal
parts in the unit. The sharp metal edges can
cut you.
•
Do not use water to clean the inside of the
indoor unit. This can destroy insulation and
cause electrical shock.
•
Do not expose filter to direct sunlight when
drying. This can shrink the filter.
CAUTION
•
Any maintenance and cleaning of outdoor
unit should be performed by an authorized
dealer or a licensed service provider.
•
Any unit repairs should be performed
by an authorized dealer or a licensed
service provider.
Page 13
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Issue Possible Causes
Unit does not turn
on when pressing
ON/OFF button
The Unit has a 3-minute protection feature that prevents the unit from
overloading. The unit cannot be restarted within three minutes of being
turned off.
The unit may change its setting to prevent frost from forming on the unit.
Once the temperature increases, the unit will start operating in the
previously selected mode again.
The set temperature has been reached, at which point the unit turns off the
compressor. The unit will continue operating when the temperature
fluctuates again.
The indoor unit
emits white mist
In humid regions, a large temperature difference between the room’s air
and the conditioned air can cause white mist.
Both the indoor and
outdoor units emit
white mist
When the unit restarts in HEAT mode after defrosting, white mist may be
emitted due to moisture generated from the defrosting process.
Troubleshooting
Troubleshooting
The unit changes from
COOL/HEAT mode to
FAN mode
The indoor unit makes
noises
A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to
expansion and contraction of the unit’s plastic parts.
Both the indoor unit
and outdoor unit make
noises
Low hissing sound during operation: This is normal and is caused by refrigerant
gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is
defrosting: This noise is normal and is caused by the refrigerant gas stopping or
changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts
caused by temperature changes during operation can cause squeaking noises.
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED
SERVICE PROVIDER IMMEDIATELY!
Page 14
Issue Possible Causes
The outdoor unit
makes noises
The unit will make different sounds based on its current operating mode.
Dust is emitted from
either the indoor or
outdoor unit
The unit may accumulate dust during extended periods of non-use, which will be
emitted when the unit is turned on. This can be mitigated by covering the unit during
long periods of inactivity.
The unit emits a
bad odor
The unit may absorb odors from the environment (such as furniture, cooking,
cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor
unit does not operate
During operation, the fan speed is controlled to optimize product operation.
Operation is erratic,
unpredictable, or
unit is unresponsive
Interference from cell phone towers and remote boosters may cause the unit to
malfunction.
In this case, try the following:
•
Disconnect the power, then reconnect.
•
Press ON/OFF button on remote control to restart operation.
NOTE:
If problem persists, contact a local dealer or your nearest customer service center. Provide
them with a detailed description of the unit malfunction as well as your model number.
Troubleshooting
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem Possible Causes Solution
Poor Cooling
Performance
Temperature setting may be higher
than ambient room temperature
Lower the temperature setting
The heat exchanger on the indoor
or outdoor unit is dirty
Clean the affected heat exchanger
The air filter is dirty
Remove the filter and clean it according to
instructions
The air inlet or outlet of either
unit is blocked
Turn the unit off, remove the obstruction
and turn it back on
Doors and windows are open
Make sure that all doors and windows are
closed while operating the unit
Excessive heat is generated
by sunlight
Close windows and curtains during periods
of high heat or bright sunshine
Too many sources of heat in the
room (people, computers,
electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak
or long-term use
Check for leaks, re-seal if necessary and
top off refrigerant
SILENCE function is activated
(optional function)
SILENCE function can lower product
performance by reducing operating
frequency. Turn off SILENCE function.
Page 15
Troubleshooting
Problem Possible Causes Solution
The unit is not
working
Power failure
Wait for the power to be restored
The power is turned off Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are dead
Replace batteries
The Unit’s 3-minute protection
has been activated
Wait three minutes after restarting
the unit
Timer is activated
Turn timer off
The unit starts and
stops frequently
There’s too much or too little
refrigerant in the system
Check for leaks and recharge the
system with refrigerant.
Incompressible gas or moisture
has entered the system.
Evacuate and recharge the system
with refrigerant
The compressor is broken Replace the compressor
The voltage is too high or
too low
Install a manostat to regulate the
voltage
Poor heating
performance
The outdoor temperature is
extremely low
Use auxiliary heating device
Cold air is entering through
doors and windows
Make sure that all doors and
windows are closed during use
Low refrigerant due to leak or
long-term use
Check for leaks, re-seal if necessary
and top off refrigerant
Indicator lamps
continue flashing
The unit may stop operation or continue to run safely. If the indicator
lamps continue to flash or error codes appear, wait for about 10
minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest
customer service center.
Error code appears and
begins with the letters
as the following in the
window display of
indoor unit:
E(x), P(x), F(x)
EH(xx), EL(xx), EC(xx)
PH(xx), PL(xx), PC(xx)
•
•
•
NOTE:
If your problem persists after performing the checks and diagnostics above,
turn off your unit immediately and contact an authorized service center.
Page 16
Accessories
The air conditioning system comes with the following accessories. Use all of the installation parts
and accessories to install the air conditioner. Improper installation may result in water leakage,
electrical shock and fire, or cause the equipment to fail. The items are not included
with the air conditioner must be purchased separately.
Magnetic ring and belt
Varies by model
1 2 3
(if supplied ,please refer to
the wiring diagram to install
it on the connective cable. )
Pass the belt through
the hole of the Magnetic
ring to fix it on the cable
Name
Shape Quantity(PC)
(Need to be installed on
the back of main air filter
by the authorized
technician while installing
the machine)
Mounting plate
fixing screw
Remote controller
Fixing screw for
remote controller
holder(optional)
Remote controller
holder(optional)
Drain joint
(for cooling &
heating models)
Seal
(for cooling &
heating models)
Mounting plate
Manual
Parts you must purc hase
separately. Consult the dealer
about the proper pipe size of
the unit you purchased.
Connecting pipe
assembly
Liquid side
Gas side
Φ
6.35( 1/4 i n)
Φ9.52( 3/8in)
Φ9.52( 3/8in)
Φ12.7( 1/2in)
Φ 16( 5/8in)
Φ 19( 3/4in)
Accessories
2~3
1
Name of Accessories
Q‘ty(pc)
Shape
1
1
Name of Accessories
Q‘ty(pc)
Shape
Anchor
1
2
1
2
Battery
1~2
(depending
on models)
5~8
(depending
on models)
5~8
(depending
on models)
Small Filter
Page 17
Installation Summary
-Indoor Unit
Installation Summary - Indoor Unit
Select Installation Location
Attach Mounting Plate
Determine Wall Hole Position
1 2
3
Drill Wall Hole
4
12cm
(4.75in)
2.3m (90.55in)
12cm
(4.75in)
15cm (5.9in)
Mount Indoor Unit
STEP
8
Wrap Piping and Cable
(not applicable for some locations in North America )
Connect Piping
Prepare Drain Hose
Connect Wiring
(not applicable for some
locations in North America )
4 5
6
7
8
9
Page 18
Unit Parts
NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor
unit may be slightly different. The actual shape shall prevail.
NOTE: The installation must be performed in accordance with the requirement of local and
national standards. The installation may be slightly different in different areas.
Wall Mounting Plate
Power Cable (Some Units)
Refrigerant Piping
Signal Cable
Remote Controller
Drainage Pipe
Louver
Remote controller Holder
(Some Units)
Functional Filter (On Back of
Main Filter - Some Units)
Front Panel
Outdoor Unit Power Cable
(Some Units)
1
2
3
4
5
6
7
8
9
10
11
（1）（2）
1
2
3
4
6
7
8
9
10
11
Air-break switch
3
1
2
4
5
6
7
8
11
5
Unit Parts
Page 19
Indoor Unit
Installation
Installation Instructions – Indoor unit
PRIOR TO INSTALLATION
Before installing the indoor unit, refer to the
label on the product box to make sure that the
model number of the indoor unit matches the
model number of the outdoor unit.
Step 1: Select installation location
Before installing the indoor unit, you must
choose an appropriate location. The following
are standards that will help you choose an
appropriate location for the unit.
Proper installation locations meet the
following standards:
Good air circulation
Convenient drainage
Noise from the unit will not disturb other
people
Firm and solid—the location will not vibrate
Strong enough to support the weight of the
unit
A location at least one meter from all other
electrical devices (e.g., TV, radio, computer)
DO NOT
install unit in the following
locations:
Near any source of heat, steam, or
combustible gas
Near flammable items such as curtains or
clothing
Near any obstacle that might block air
circulation
Near the doorway
In a location subject to direct sunlight
NOTE ABOUT WALL HOLE:
If there is no fixed refrigerant piping:
While choosing a location, be aware that you
should leave ample room for a wall hole (see
Drill wall hole for connective piping step)
for the signal cable and refrigerant piping
that connect the indoor and outdoor units.
The default position for all piping is the right
side of the indoor unit (while facing the unit).
However, the unit can accommodate piping to
both the left and right.
Refer to the following diagram to ensure
proper distance from walls and ceiling:
Step 2: Attach mounting plate to wall
The mounting plate is the device on which you
will mount the indoor unit.
Remove the screw that attaches the mounting
plate to the back of the indoor unit.
Secure the mounting plate to the wall with
the screws provided. Make sure that mounting
plate is flat against the wall.
12cm (4.75in)
or more
2.3m (90.55in) or more
12cm (4.75in)
or more
15cm (5.9in) or more
NOTE FOR CONCRETE OR BRICK WALLS:
If the wall is made of brick, concrete, or similar
material, drill 5mm-diameter (0.2in-diameter)
holes in the wall and insert the sleeve anchors
provided. Then secure the mounting plate to
the wall by tightening the screws directly into
the clip anchors.
Screw
Indoor Unit Installation
Page 20
Indoor Unit
Installation
Step 3: Drill wall hole for connective piping
1.
Determine the location of the wall hole based
on the position of the mounting plate. Refer
to Mounting Plate Dimensions.
Wall
Indoor Outdoor
mm7-5
(0.2-0.275in)
MOUNTING PLATE DIMENSIONS
Different models have different mounting plates.
For the different customization requirements, the
shape of the mounting plate may be slightly
different. But the installation dimensions are the
same for the same size of indoor unit.
See Type A and Type B for example:
Correct orientation of Mounting Plate
2.
Using a 65mm (2.5in) or 90mm(3.54in)
(depending on models )core drill, drill a
hole in the wall. Make sure that the hole
is drilled at
a slight downward angle, so
that the outdoor end of the hole is lower
than the indoor end by about 5mm to 7mm
(0.2-0.275in). This will ensure proper water
drainage.
3.
Place the protective wall cuff in the hole. This
protects the edges of the hole and will help
seal it when you finish the installation process.
CAUTION
When drilling the wall hole, make sure to
avoid wires, plumbing, and other sensitive
components.
Type A
Type B
Φ
NOTE: When the gas side connective pipe is
16mm(5/8in) or more, the wall hole should
be 90mm(3.54in).
Left rear wall
hole 65mm (2.5in)
Left rear wall
hole 65mm (2.5in)
Left rear wall
hole 65mm (2.5in)
Left rear wall hole
90mm (3.54in)
Right rear wall
hole 65mm (2.5in)
Right rear wall
hole 65mm (2.5in)
Right rear wall
hole 65mm (2.5in)
Right rear wall hole
90mm (3.54in)
Indoor unit outline
Model B
Model A
Model C
Model D
Model E
230mm(9.1in)
165mm(6.5in)
199mm(7.8in)
527mm(20.7in)
603mm(23.7in)
247mm(9.7in)
322mm(12.7in)
106mm(4.2in)
129mm(5.1in)
48mm(1.9in)
29mm(1.1in)
37mm
(2.1in)
55mm
(2.2in)
54mm
(2.1in)
54mm
(2.1in)
139mm
(5.5in)
173mm
(6.8in)
973mm(38.3in)
1082mm(42.6in)
722mm(28.5in)
805mm(31.7in)
835mm(32.9in)
179mm(7.1in)
348.4mm(13.7in)
231mm(9.1in)
403mm(15.9in)
318mm(12.5in)
338mm(13.3in)
290mm(11.4in)
297mm(11.7in)
297mm(11.7in)
49mm(1.95in)
47mm(1.8in)
47mm(1.8in)
37mm
(1.45in)
36mm
(1.4in)
36mm
(1.4in)
49mm
(1.95in)
53mm
(2.1in)
53mm
(2.1in)
48mm
(1.9in)
101mm(4.0in)
190mm(7.5in)
190mm(7.5in)
136mm(5.4in)
121mm(4.8in)
121mm(4.8in)
Left rear wall
hole 65mm (2.5in)
Right rear wall
hole 65mm (2.5in)
244mm(9.6in)
246mm(9.7in)
418mm(16.5in)
Page 21
Indoor Unit
Installation
Step 4: Prepare refrigerant piping
The refrigerant piping is inside an insulating
sleeve attached to the back of the unit. You
must prepare the piping before passing it
through the hole in the wall.
1. Based on the position of the wall hole relative
to the mounting plate, choose the side from
which the piping will exit the unit.
2. If the wall hole is behind the unit, keep the
knock-out panel in place. If the wall hole is to
the side of the indoor unit, remove the plastic
knock-out panel from that side of the unit.
This will create a slot through which your
piping can exit the unit. Use needle nose pliers
if the plastic panel is too difficult to remove by
hand.
3.
If existing connective piping is already
embedded in the wall, proceed directly to
the Connect Drain Hose step. If there is no
embedded piping, connect the indoor unit’s
refrigerant piping to the connective piping
that will join the indoor and outdoor units.
Refer to the Refrigerant Piping Connection
section of this manual for detailed instructions.
NOTE ON PIPING ANGLE
Refrigerant piping can exit the indoor unit from
four different angles:Left-hand side,Right-hand
side, Left rear, Right rear.
Knock-out Panel
CAUTION
Be extremely careful not to dent or damage
the piping while bending them away from
the unit. Any dents in the piping will affect
the unit’s performance.
Step 5:
Connect drain hose
By default, the drain hose is attached to the left-
hand side of unit (when you’re facing the back
of the unit). However, it can also be attached to
the right-hand side. To ensure proper drainage,
attach the drain hose on the same side that your
refrigerant piping exits the unit. Attach drain hose
extension (purchased separately) to the end of
drain hose.
Wrap the connection point firmly with Teflon
tape to ensure a good seal and to prevent leaks.
Remove the air filter and pour a small amount
of water into the drain pan to make sure that
water flows from the unit smoothly.
NOTE ON DRAIN HOSE
PLACEMENT
Make sure to arrange the drain hose
according to the following figures.
.
PLUG THE UNUSED DRAIN HOLE
To prevent unwanted leaks
you must plug the unused
drain hole with the rubber
plug provided.
CORRECT
Make sure there are no kinks
or dent in drain hose to ensure
proper drainage.
NOT CORRECT
Kinks in the drain hose
will create water traps.
NOT CORRECT
Do not place the end of the
drain hose in water or in
containers that collect water.
This will prevent proper
drainage.
NOT CORRECT
Kinks in the drain hose
will create water traps.
For the portion of the drain hose that will remain
indoors, wrap it with foam pipe insulation to
prevent condensation.
Page 22
Indoor Unit
Installation
WARNING
ALL WIRING MUST BE PERFORMED
STRICTLY IN ACCORDANCE WITH THE
WIRING DIAGRAM LOCATED ON THE
BACK OF THE INDOOR UNIT S FRONT
PANEL .
’
WARNING
BEFORE PERFORMING ANY ELECTRICAL
OR WIRING WORK, TURN OFF THE
MAIN POWER TO THE SYSTEM.
Step 6: Connect signal and power cables
The signal cable enables communication between
the indoor and outdoor units. You must first
choose the right cable size before preparing it for
connection.
Cable Types
•
Indoor Power Cable
(if applicable):
H05VV-F or H05V2V2-F
•
Outdoor Power Cable: H07RN-F or H05RN-F
•
Signal Cable: H07RN-F
(Not applicable for North America)
NOTE: In North America, choose the cable type
according to the local electrical codes and
regulations.
Minimum Cross-Sectional Area of
Power and Signal Cables (For reference)
Rated Current of
Appliance (A)
Nominal Cross-Sectional
Area (mm²)
> 3 and ≤ 6
0.75
> 6 and ≤ 10
1
> 10 and ≤ 16
1.5
> 16 and ≤ 25
2.5
> 25 and ≤ 32
4
> 32 and ≤ 40
6
BEFORE PERFORMING ANY
ELECTRICAL WORK, READ THESE
REGULATIONS
1. All wiring must comply with local and national
electrical codes, regulations and must be
installed by a licensed electrician.
2. All electrical connections must be made
according to the Electrical Connection Diagram
located on the panels of the indoor and outdoor
units.
3. If there is a serious safety issue with the power
supply, stop work immediately. Explain your
reasoning to the client, and refuse to install the
unit until the safety issue is properly resolved.
4. Power voltage should be within 90-110% of
rated voltage. Insufficient power supply can
cause malfunction, electrical shock, or fire.
5. If connecting power to fixed wiring, a surge
protector and main power switch should be
installed.
6. If connecting power to fixed wiring, a switch
or circuit breaker that disconnects all poles and
has a contact separation of at least 1/8in (3mm)
must be incorporated in the fixed wiring. The
qualified technician must use an approved
circuit breaker or switch.
7. Only connect the unit to an individual branch
circuit outlet. Do not connect another appliance
to that outlet.
8. Make sure to properly ground the air conditioner.
9. Every wire must be firmly connected. Loose
wiring can cause the terminal to overheat,
resulting in product malfunction and possible fire.
Do not let wires touch or rest against refrigerant
tubing, the compressor, or any moving parts
within the unit.
If the unit has an auxiliary electric heater, it must
be installed at least 1 meter (40in) away from
any combustible materials.
To avoid getting an electric shock, never touch
the electrical components soon after the power
supply has been turned off. After turning off
the power, always wait 10 minutes or more
before you touch the electrical components.
10.
11.
12.
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable,
fuse, and switch needed is determined by the
maximum current of the unit. The maximum
current is indicated on the nameplate located
on the side panel of the unit.
NOTE: In North America, please choose the right
cable size according to the Minimum Circuit
Ampacity indicated on the nameplate of the unit.
Page 23
Indoor Unit
Installation
1.
O
pen front panel of the indoor unit.
2.
Using a screwdriver, open the wire box cover
on the right side of the unit. This will reveal
the terminal block.
Terminal block
Front view
Back view
(For some units only)
Knock-out panel
NOTE:
For the units with conduit tube to connect the
cable, remove the big plastic konck-out panel to
create a slot through which the conduit tube can
be installed.
For the units with five-core cable, remove the
middle small plactic knock-out panel to create
a slot through which the cable can exit.
Use needle nose pliers if the plastic panel is too
difficult to remove by hand.
Wire cover
Screw
Cable clamp
3.
Unscrew the cable clamp below the terminal
block and place it to the side.
4.
Facing the back of the unit, remove the plastic
panel on the bottom left-hand side.
5.
Feed the signal wire through this slot, from
the back of the unit to the front.
6.
Facing the front of the unit, connect the wire
according to the indoor unit’s wiring diagram,
connect the u-lug and firmly screw each wire
to its corresponding terminal.
CAUTION
DO NOT MIX UP LIVE AND NULL WIRES
This is dangerous, and can cause the air
conditioning unit to malfunction.
7.
After checking to make sure every connection
is secure, use the cable clamp to fasten the
signal cable to the unit. Screw the cable clamp
down tightly.
8.
Replace the wire cover on the front of the
unit, and the plastic panel on the back.
DRAIN HOSE MUST BE ON BOTTOM
Make sure that the drain hose is at the bottom
of the bundle. Putting the drain hose at the
top of the bundle can cause the drain pan
to overflow, which can lead to fire or water
damage.
DO NOT INTERTWINE SIGNAL CABLE WITH
OTHER WIRES
While bundling these items together, do not
intertwine or cross the signal cable with any
other wiring.
2.
Using adhesive vinyl tape, attach the drain
hose to the underside of the refrigerant pipes.
3.
Using insulation tape, wrap the signal wire,
refrigerant pipes, and drain hose tightly
together. Double-check that all items are
bundled.
DO NOT WRAP ENDS OF PIPING
When wrapping the bundle, keep the ends
of the piping unwrapped. You need to access
them to test for leaks at the end of the
installation process (refer to Electrical Checks
and Leak Checks section of this manual).
NOTE ABOUT WIRING
THE WIRING CONNECTION PROCESS MAY
DIFFER SLIGHTLY BETWEEN UNITS AND
REGIONS.
Before passing the piping, drain hose, and the
signal cable through the wall hole, you must
bundle them together to save space, protect
them, and insulate them(Not applicable in
North America).
1.
Bundle the drain hose, refrigerant pipes, and
signal cable as shown below:
Indoor Unit
Space behind unit
Refrigerant piping
Drain hose
Signal wire
Insulation tape
Step 7: Wrappiping and cables
Page 24
Indoor Unit
Installation
Move to left or right
30-50mm
(1.18-1.96in)
30-50mm
(1.18-1.96in)
UNIT IS ADJUSTABLE
Keep in mind that the hooks on the mounting
plate are smaller than the holes on the back of
the unit. If you find that you don’t have ample
room to connect embedded pipes to the indoor
unit, the unit can be adjusted left or right by
about 30-50mm (1.18-1.96in), depending on
the model.
Step 8: Mount indoor unit
If you installed new connective piping to the
outdoor unit, do the following:
1.
If you have already passed the refrigerant
piping through the hole in the wall, proceed
to Step 4.
2.
Otherwise, double-check that the ends of the
refrigerant pipes are sealed to prevent dirt or
foreign materials from entering the pipes.
3.
Slowly pass the wrapped bundle of refrigerant
pipes, drain hose, and signal wire through the
hole in the wall.
4.
Hook the top of the indoor unit on the upper
hook of the mounting plate.
5.
Check that unit is hooked firmly on mounting
by applying slight pressure to the left and
right-hand sides of the unit. The unit should
not jiggle or shift.
6.
Using even pressure, push down on the
bottom half of the unit. Keep pushing down
until the unit snaps onto the hooks along the
bottom of the mounting plate.
7.
Again, check that the unit is firmly mounted
by applying slight pressure to the left and the
right-hand sides of the unit.
If refrigerant piping is already embedded in
the wall, do the following:
1.
Hook the top of the indoor unit on the upper
hook of the mounting plate.
2.
Use a bracket or wedge to prop up the unit,
giving you enough room to connect the
refrigerant piping, signal cable, and drain
hose.
3.
Connect drain hose and refrigerant piping
(refer to Refrigerant Piping Connection
section of this manual for instructions).
4.
Keep pipe connection point exposed to
perform the leak test (refer to Electrical
Checks and Leak Checks section of this
manual).
5.
After the leak test, wrap the connection point
with insulation tape.
6.
Remove the bracket or wedge that is propping
up the unit.
7.
Using even pressure, push down on the
bottom half of the unit. Keep pushing down
until the unit snaps onto the hooks along the
bottom of the mounting plate.
Outdoor Unit
Installation
Page 25
Installation
evoba )ni42( mc06
60cm (24in)
on right
30cm (12in)
on left
200cm (79in)
in front
30cm (12in)
from back wall
Installation Instructions – Outdoor unit
Step 1: Select installation location
Before installing the outdoor unit, you must
choose an appropriate location. The following are
standards that will help you choose an appropriate
location for the unit.
Proper installation locations meet the
following standards:
Meets all spatial requirements shown in
Installation Space Requirements above.
Good air circulation and ventilation
Firm and solid—the location can support the
unit and will not vibrate
Noise from the unit will not disturb others
Install the unit by following local codes and
regulations , there may be differ slightly
between different regions.
SPECIAL CONSIDERATIONS FOR EXTREME
WEATHER
If the unit is exposed to heavy wind:
Install unit so that air outlet fan is at a 90°
angle to the direction of the wind. If needed,
build a barrier in front of the unit to protect it
from extremely heavy winds.
See Figures below.
Strong
wind
Strong wind
Strong wind
If the unit is frequently exposed to heavy
rain or snow:
Build a shelter above the unit to protect
it from the rain or snow. Be careful not to
obstruct air flow around the unit.
If the unit is frequently exposed to salty air
(seaside):
Use outdoor unit that is specially designed to
resist corrosion.
Wind Baffle
Protected from prolonged periods of direct
sunlight or rain
DO NOT
install unit in the following locations:
Near an obstacle that will block air inlets
and outlets
Near a public street, crowded areas, or
where noise from the unit will disturb others
Near animals or plants that will be harmed
by hot air discharge
Near any source of combustible gas
In a location that is exposed to large
amounts of dust
In a location exposed to a excessive amounts
of salty air
Where snowfall is anticipated, raise the
unit above the base pad to prevent ice
buildup and coil damage. Mount the unit
high enough to be above the average
accumulated area snowfall. The minimum
height must be 18 inches
Outdoor Unit Installation
Page 26
Outdoor Unit
Installation
Step 2: Install drain joint(Heat pump unit only)
Before bolting the outdoor unit in place, you must
install the drain joint at the bottom of the unit.
Note that there are two different types of drain
joints depending on the type of outdoor unit.
If the drain joint comes with a rubber seal
(see Fig. A ), do the following:
1.
Fit the rubber seal on the end of the drain joint
that will connect to the outdoor unit.
2.
Insert the drain joint into the hole in the base
pan of the unit.
3.
Rotate the drain joint 90° until it clicks in place
facing the front of the unit.
4.
Connect a drain hose extension (not included)
to the drain joint to redirect water from the
unit during heating mode.
If the drain joint doesn’t come with a rubber
seal (see Fig. B ), do the following:
1.
Insert the drain joint into the hole in the base
pan of the unit. The drain joint will click in
place.
2.
Connect a drain hose extension (not included)
to the drain joint to redirect water from the
unit during heating mode.
Seal
Drain joint
(A) (B)
Base pan hole of
outdoor unit
Seal
IN COLD CLIMATES
In cold climates, make sure that the drain hose
is as vertical as possible to ensure swift water
drainage. If water drains too slowly, it can
freeze in the hose and flood the unit.
The outdoor unit can be anchored to the
ground or to a wall-mounted bracket with
bolt(M10). Prepare the installation base of the
unit according to the dimensions below.
A
B
D
Air inlet
Air outlet
Air inlet
W
H
Step 3: Anchor outdoor unit
UNIT MOUNTING DIMENSIONS
The following is a list of different outdoor
unit sizes and the distance between their
mounting feet. Prepare the installation base
of the unit according to the dimensions
below.
Page 27
Outdoor Unit
Installation
If you will install the unit on a wall-mounted
bracket , do the following:
1.Mark the position of bracket holes based on
dimensions chart.
2. Pre-drill the holes for the expansion bolts.
3. Place a washer and nut on the end of each
expansion bolt.
4. Thread expansion bolts through holes in
mounting brackets, put mounting brackets
in position, and hammer expansion bolts into
the wall.
5. Check that the mounting brackets are level.
6. Carefully lift unit and place its mounting feet
on brackets.
7. Bolt the unit firmly to the brackets.
8.
If allowed, install the unit with rubber
gaskets to reduce vibrations and noise.
If you will install the unit on the ground or
on a concrete mounting platform, do the
following:
1. Mark the positions for four expansion bolts
based on dimensions chart.
2. Pre-drill holes for expansion bolts.
3. Place a nut on the end of each expansion bolt.
4. Hammer expansion bolts into the pre-drilled
holes.
5. Remove the nuts from expansion bolts, and
place outdoor unit on bolts.
6. Put washer on each expansion bolt, then
replace the nuts.
7. Using a wrench, tighten each nut until snug.
WARNING
WHEN DRILLING INTO CONCRETE, EYE
PROTECTION IS RECOMMENDED AT ALL
TIMES.
CAUTION
Make sure that the wall is made of solid brick,
concrete, or of similarly strong material. The
wall must be able to support at least four
times the weight of the unit.
Outdoor Unit Dimensions (mm)
W x H x D
Mounting Dimensions
Distance A (mm) Distance B (mm)
765x555x303 (30.1”x21.8”x11.9”)
452 (17.8”)
286(11.3”)
890x673x342 (35.0”x26.5”x13.5”)
663 (26.1”)
354 (13.9”)
805x554x330 (31.7”x21.8”x12.9”)
511 (20.1”)
317 (12.5”)
38QHG020N8
38QHG026N8/38QHG035N8
38QHG050N8/38QHG060N8/38QHG070N8/38QHG080N8
Outdoor Unit
Installation
Page 28
Step 4: Connect signal and power cables
The outside unit’s terminal block is protected by
an electrical wiring cover on the side of the unit.
A comprehensive wiring diagram is printed on
the inside of the wiring cover.
WARNING
1. Prepare the cable for connection:
PAY ATTENTION TO LIVE WIRE
While crimping wires, make sure you clearly
distinguish the Live (“L”) Wire from other wires.
7. Insulate unused wires with PVC electrical tape.
Arrange them so that they do not touch any
electrical or metal parts.
8. Replace the wire cover on the side of the unit,
and screw it in place.
2. Unscrew the electrical wiring cover and remove it.
3. Unscrew the cable clamp below the terminal
block and place it to the side.
4. Connect the wire according to the wiring
diagram, and firmly screw the u-lug of each
wire to its corresponding terminal.
5. After checking to make sure every connection is
secure, loop the wires around to prevent rain
water from flowing into the terminal.
6. Using the cable clamp, fasten the cable to the
unit. Screw the cable clamp down tightly.
1. Remove the wire cover from the unit by
loosening the 3 screws.
2. Dismount caps on the conduit panel.
3. Temperarily mount the conduit tubes(not
included) on the conduit panel.
4. Properly connect both the power supply and
low voltage lines to the corresponding
terminals on the terminal block.
5. Ground the unit in accordance with local codes.
6. Be sure to size each wire allowing several inches
longer than the required length for wiring.
7. Use lock nuts to secure the conduit tubes.
BEFORE PERFORMING ANY ELECTRICAL
OR WIRING WORK, TURN OFF THE MAIN
POWER TO THE SYSTEM.
WARNING
ALL WIRING WORK MUST BE PERFORMED
STRICTLY IN ACCORDANCE WITH THE
WIRING DIAGRAM LOCATED INSIDE OF
WIRE COVER OF THE OUTDOOR UNIT .
In North America
Cover
Screw
G
Wire Cover
Over 1.57in.(40mm)
Terminal block
Conduit panel
Connecting cable
Power supply cord
Please select the appropriate through-hole according
to the diameter of the wire.
Three size hole: Small, Large, Medium
When the calbe is not fasten enough, use the
buckle to prop it up , so it can be clamped tightly.
Buckle
NOTE: If the cable clamp looks like the following,
please select the appropriate through-hole according
to the diameter of the wire.
USE THE RIGHT CABLE
Please choose the right cable refer to
“ Cable types” in page 22.
a. Using wire strippers, strip the rubber
jacket from both ends of cable to reveal
about 40mm (1.57in) of the wires inside.
b. Strip the insulation from the ends of the wires.
c. Using a wire crimper, crimp u-lugs on the
ends of the wires.
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable,
fuse, and switch needed is determined by the
maximum current of the unit. The maximum
current is indicated on the nameplate located
on the side panel of the unit.
NOTE: In North America, please choose the right
cable size according to the Minimum Circuit
Ampacity indicated on the nameplate of the unit.
Page 29
Note on Pipe Length
Connection Instructions –
Refrigerant Piping
Step 1: Cut pipes
When preparing refrigerant pipes, take extra
care to cut and flare them properly. This will
ensure efficient operation and minimize the
need for future maintenance.
1. Measure the distance between the indoor
and outdoor units.
Refer to the table below for specifications on the maximum length and drop height of piping.
When connecting refrigerant piping, do not
let substances or gases other than the specified
refrigerant enter the unit. The presence of other gases or substances will lower the unit’s capacity,
and can cause abnormally high pressure in the refrigeration cycle. This can cause explosion and
injury.
2.
Using a pipe cutter, cut the pipe a little longer
than the measured distance.
3.
Make sure that the pipe is cut at a perfect 90°
angle.
Oblique Rough Warped
90°
DO NOT DEFORM PIPE
WHILE CUTTING
Be extra careful not to damage, dent, or
deform the pipe while cutting. This will
drastically reduce the heating efficiency
of the unit.
Maximum Length and Drop Height of Refrigerant Piping per Unit Model
Model Capacity (BTU/h) Max. Length (m) Max. Drop Height (m)
R32 Inverter
Split Air Conditioner
< 15,000 25 (82ft) 10 (33ft)
≥ 15,000 and < 24,000 30 (98.5ft) 20 (66ft)
≥ 24,000 and < 36,000 50 (164ft) 25 (82ft)
Refrigerant piping
Connection
Refrigerant Piping Connection
The length of refrigerant piping will affect the performance and energy efficiency of the unit. Nominal
efficiency is tested on units with a pipe length of 5 meters (16.5ft)(
In North America, the standard pipe
length is 7.5m (25’)
). A minimum pipe run of 3 metres is required to minimise vibration & excessive noise.
Page 30
6.
Place flaring tool onto the form.
7.
Turn the handle of the flaring tool clockwise
until the pipe is fully flared.
8.
Remove the flaring tool and flare form, then
inspect the end of the pipe for cracks and
even flaring.
Step 4: Connect pipes
When connecting refrigerant pipes, be careful
not to use excessive torque or to deform the
piping in any way. You should first connect the
low-pressure pipe, then the high-pressure pipe.
MINIMUM BEND RADIUS
When bending connective refrigerant piping,
the minimum bending radius is 10cm.
≥10cm (4in)
Radius
Instructions for Connecting Piping to
Indoor Unit
1.
Align the center of the two pipes that you will
connect.
Indoor unit tubing Flare nut Pipe
Max.
Step 2: Remove burrs
Burrs can affect the air-tight seal of refrigerant
piping connection. They must be completely
removed.
1.
Hold the pipe at a downward angle to prevent
burrs from falling into the pipe.
2.
Using a reamer or deburring tool, remove all
burrs from the cut section of the pipe.
Pipe
Reamer
Point down
Step 3: Flare pipe ends
Proper flaring is essential to achieve an airtight
seal.
1.
After removing burrs from cut pipe, seal
the ends with PVC tape to prevent foreign
materials from entering the pipe.
2.
Sheath the pipe with insulating material.
3.
Place flare nuts on both ends of pipe. Make
sure they are facing in the right direction,
because you can’t put them on or change
their direction after flaring.
Flare nut
Copper pipe
4.
Remove PVC tape from ends of pipe when
ready to perform flaring work.
5.
Clamp flare form on the end of the pipe.
The end of the pipe must extend beyond the
edge of the flare form in accordance with the
dimensions shown in the table below.
PIPING EXTENSION BEYOND FLARE FORM
Outer Diameter of
Pipe (mm)
A (mm)
Min. Max.
Ø 6.35 (Ø 0.25”)
0.7 (0.0275”) 1.3 (0.05”)
Ø 9.52 (Ø 0.375”)
1.0 (0.04”)
1.6 (0.063”)
Ø12.7 (
Ø 0.5”) 1.0 (0.04”) 1.8 (0.07”)
Ø 16 ( Ø 0.63”)
Ø 19 ( Ø 0.75”)
2.0 (0.078”) 2.2 (0.086”)
2.0 (0.078”) 2.4 (0.094”)
Flare form
Pipe
A
Refrigerant piping
Connection
Page 31
Refrigerant piping
Connection
2.
Tighten the flare nut as tightly as possible by
hand.
3.
Using a spanner, grip the nut on the unit
tubing.
4.
While firmly gripping the nut on the unit
tubing, use a torque wrench to tighten the
flare nut according to the torque values in the
Torque Requirements table below. Loosen
the flaring nut slightly, then tighten again.
Instructions for Connecting Piping to Outdoor Unit
USE SPANNER TO GRIP MAIN
BODY OF VALVE
Torque from tightening the flare nut can snap
off other parts of valve.
TORQUE REQUIREMENTS
Outer Diameter of Pipe
(mm)
Tightening Torque
(N•m)
Flare dimension(B)
(mm)
Flare shape
Ø 6.35 (Ø 0.25”)
8.4~8.7 (0.33~0.34”)
13.2~13.5 (0.52~0.53”)
16.2~16.5 (0.64~0.65”)
19.2~19.7 (0.76~0.78”)
23.2~23.7 (0.91~0.93”)
18~20(180~200kgf.cm)
32~39(320~390kgf.cm)
49~59(490~590kgf.cm)
57~71(570~710kgf.cm)
67~101(670~1010kgf.cm)
Ø 9.52 (Ø 0.375”)
Ø 12.7 (Ø 0.5”)
Ø 16 (Ø 0.63”)
Ø 19 ( Ø 0.75”)
1.
Unscrew the cover from the packed valve on
the side of the outdoor unit.
2.
Remove protective caps from ends of valves.
3.
Align flared pipe end with each valve, and
tighten the flare nut as tightly as possible by
hand.
4.
Using a spanner, grip the body of the valve.
Do not grip the nut that seals the service
valve.
5.
While firmly gripping the body of the valve,
use a torque wrench to tighten the flare nut
according to the correct torque values.
6.
Loosen the flaring nut slightly, then tighten
again.
7.
Repeat Steps 3 to 6 for the remaining pipe.
DO NOT USE EXCESSIVE TORQUE
Excessive force can break the nut or damage the refrigerant piping. You must not exceed
torque requirements shown in the table above.
Valve cover
R0.4~0. 8
45
°
±
2
90
°
±
4
B
Page 32
Air Evacuation
Preparations and Precautions
Air and foreign matter in the refrigerant circuit can
cause abnormal rises in pressure, which can damage
the air conditioner, reduce its efficiency, and cause
injury. Use a vacuum pump and manifold gauge to
evacuate the refrigerant circuit, removing any
non-condensable gas and moisture from the system.
Evacuation should be performed upon initial
installation and when unit is relocated.
BEFORE PERFORMING EVACUATION
Check to make sure the connective pipes
between the indoor and outdoor units
are connected properly .
Check to make sure all wiring is connected
properly.
Evacuation Instructions
Manifold Gauge
Compound
gauge
-76cmHg
Low pressure
valve
High pressure
valve
Pressure hose /
Charge hose
Charge hose
Vacuum
pump
Pressure gauge
Low pressure valve
1.
Connect the charge hose of the manifold
gauge to service port on the outdoor unit’s
low pressure valve.
Connect another charge hose from the
manifold gauge to the vacuum pump.
Open the Low Pressure side of the manifold
gauge. Keep the High Pressure side closed.
Turn on the vacuum pump to evacuate the
system.
Run the vacuum for at least 15 minutes, or
until the Compound Meter reads -76cmHG
(-10 Pa).
2.
3.
4.
5.
5
6.
Close the Low Pressure side of the manifold
gauge, and turn off the vacuum pump.
7.
Wait for 5 minutes, then check that there
has been no change in system pressure.
8.
If there is a change in system pressure, refer
to Gas Leak Check section for information
on how to check for leaks. If there is no
change in system pressure, unscrew the cap
from the packed valve (high pressure valve).
9.
Insert hexagonal wrench into the packed valve
(high pressure valve) and open the valve by
turning the wrench in a 1/4 counterclockwise
turn. Listen for gas to exit the system, then
close the valve after 5 seconds.
10.
Watch the Pressure Gauge for one minute
to make sure that there is no change in
pressure. The Pressure Gauge should read
slightly higher than atmospheric pressure.
Flare nut
Cap
valve body
valve stem
11.
Remove the charge hose from the service port.
12.
Using hexagonal wrench, fully open both the
high pressure and low pressure valves.
13.
Tighten valve caps on all three valves (service
port, high pressure, low pressure) by hand.
You may tighten it further using a torque
wrench if needed.
OPEN VALVE STEMS GENTLY
When opening valve stems, turn the hexagonal
wrench until it hits against the stopper. Do not
try to force the valve to open further.
Air Evacuation
Page 33
Air Evacuation
Note on Adding Refrigerant
Some systems require additional charging depending on pipe lengths. The standard pipe length varies
according to local regulations. For example, in North America, the standard pipe length is 7.5m (25’).
In other areas, the standard pipe length is 5m (16‘). The refrigerant should be charged from the service
port
on the outdoor unit’s low pressure valve.
The additional refrigerant to be charged can be
calculated using the following formula:
CAUTION
DO NOT mix refrigerant types.
ADDITIONAL REFRIGERANT PER PIPE LENGTH
Connective Pipe
Length (m)
Air Purging
Method
Additional Refrigerant
< Standard pipe length Vacuum Pump N/A
> Standard pipe
length
Vacuum Pump
Liquid Side: Ø 6.35 (ø 0.25”)
R32:
(Pipe length – standard length) x 12g/m
(Pipe length – standard length) x 0.13oZ/ft
Liquid Side: Ø 9.52 (ø 0.375”)
R32:
(Pipe length – standard length) x 24g/m
(Pipe length – standard length) x 0.26oZ/ft
Page 34
Electrical and
Gas Leak Checks
Electrical Safety Checks
After installation, confirm that all electrical wiring
is installed in accordance with local and national
regulations, and according to the Installation
Manual.
BEFORE TEST RUN
Check Grounding Work
Measure grounding resistance by visual detection
and with grounding resistance tester. Grounding
resistance must be less than 0.1Ω.
Note: This may not be required for some
locations in North America.
DURING TEST RUN
Check for Electrical Leakage
During the Test Run, use an electroprobe and
multimeter to perform a comprehensive electrical
leakage test.
If electrical leakage is detected, turn off the unit
immediately and call a licensed electrician to find
and resolve the cause of the leakage.
Note: This may not be required for some
locations in North America.
Gas Leak Checks
There are two different methods to check for gas
leaks.
Soap and Water Method
Using a soft brush, apply soapy water or liquid
detergent to all pipe connection points on the
indoor unit and outdoor unit. The presence of
bubbles indicates a leak.
Leak Detector Method
If using leak detector, refer to the device’s
operation manual for proper usage instructions.
AFTER PERFORMING GAS LEAK CHECKS
After confirming that the all pipe connection
points DO NOT leak, replace the valve cover on
the outside unit.
WARNING – RISK OF
ELECTRIC SHOCK
ALL WIRING MUST COMPLY WITH LOCAL
AND NATIONAL ELECTRICAL CODES,
AND MUST BE INSTALLED BY A LICENSED
ELECTRICIAN.
Before Test Run
Only perform test run after you have completed
the following steps:
•
Electrical Safety Checks – Confirm that
the unit’s electrical system is safe and
operating properly
•
Gas Leak Checks – Check all flare nut
connections and confirm that the system is
not leaking
•
Confirm that gas and liquid (high and low
pressure) valves are fully open
A: Low pressure stop valve
B: High pressure stop valve
C& D: Indoor unit flare nuts
Check-point of indoor unit
Check-point of outdoor unit
A
B
C
D
Electrical and Gas Leak Checks
Page 35
Test Run
Test Run Instructions
You should perform the Test Run for at least 30
minutes.
1.
Connect power to the unit.
2.
Press the ON/OFF button on the remote
controller to turn it on.
3.
Press the MODE button to scroll through the
following functions, one at a time:
•
COOL – Select lowest possible temperature
•
HEAT – Select highest possible temperature
4.
Let each function run for 5 minutes, and
perform the following checks:
List of Checks to Perform PASS/FAIL
No electrical leakage
Unit is properly grounded
All electrical terminals
properly covered
Indoor and outdoor units
are solidly installed
All pipe connection
points do not leak
Outdoor
(2):
Indoor
(2):
Water drains properly
from drain hose
All piping is properly
insulated
Unit performs COOL
function properly
Unit performs HEAT
function properly
Indoor unit louvers
rotate properly
Indoor unit responds to
remote controller
DOUBLE-CHECK PIPE CONNECTIONS
During operation, the pressure of the
refrigerant circuit will increase. This may
reveal leaks that were not present during your
initial leak check. Take time during the Test
Run to double-check that all refrigerant pipe
connection points do not have leaks. Refer to
Gas Leak Check section for instructions.
5.
After the Test Run is successfully completed,
and you confirm that all checks points in List
of Checks to Perform have PASSED, do the
following:
a.
Using remote control, return unit to
normal operating temperature.
b.
Using insulation tape, wrap the indoor
refrigerant pipe connections that you
left uncovered during the indoor unit
installation process.
IF AMBIENT TEMPERATURE IS BELOW 17°C
(62°F)
You can’t use the remote controller to turn
on the COOL function when the ambient
temperature is below 17°C. In this instance,
you can use the MANUAL CONTROL button
to test the COOL function.
1.
Lift the front panel of the indoor unit, and
raise it until it clicks in place.
2.
The MANUAL CONTROL button is located
on the right-hand side of the unit. Press it 2
times to select the COOL function.
3.
Perform Test Run as normal.
Test Run
Manual control
button
Carrier is committed for continuous improvement of Carrier products according to national and international
standards to ensure the highest quality and reliability standards, and to meet market regulations and requirements.
All specifications subject to change without prior notice according to Carrier policy of continuous development
此面及后面的页面无需印刷
技术 要求：
1.80克/平方双胶纸
2.尺寸：A4
3.颜色：黑白
4.注意：排版时注意页码数字都是靠外面的，以便翻阅
5.装订。
,
WARNING for Using R32/R290 Refrigerant
备注：
1. 基准说明书只适合AG/18C平台所有常规安装方式机型，不包含快速连接方式。
只包含 基准面板显示，不包含订制显示功能。
2. 基准说明书为单英文版本，不含型号及商标，也无制造商信息，请业务根据所
销售国家或者区域的法规要求（也可以咨询认证工程师），自行判断是否可以
直接使用基准说明书，还是重新申请订单编码说明书，使用对应国家的官方语言，
增加型号及其它法规要求信息。
3. 非可燃冷媒机型（R32/R290）机型，可以将P6页上的关于R32的安规内容删除：
4. 客户订制面板和显示，如果显示功能跟基准相同，可以直接使用基准说明书
（基准不区分面板差异，如果客户要求体现实际面板效果，那就按客户要求重新做
书），如果显示有差异的话，只需替换P7页的显示功能说明内容。
更改说明：
第一次：10月份更改了P27页X2,X3外机尺寸。
第二次： P9页上增加一拖多备注说明。
第三次：2019.11.21更改
1. P9页：Active clean function功能说明按内销功能进行修订。
2. P26页增加外机并列安装或者相对安装时的距离示意图。
3. 插入P32页，增加机器安装落差高度及回油弯示意图及文字说明
第四次更改：
2020.4月份更改P3,P6安规语言，P22页兼容北美接线说明，P28页增加压线夹说明书，
删除P32页回油弯说明，编码由16122000008614升级为16122000009396。
