Loading ...
Loading ...
Loading ...
19
English
WARRANTY AND SERVICE
®/™ © 2014 KitchenAid. All rights reserved. Used under license in Canada.
Arranging for Service after the Warranty Expires,
or Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the
Espresso Machine for information on
how to obtain service.
For service information in Canada:
Call the Nespresso Club toll-free at
1-855-325-5781.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Espresso machine
should fail within the rst two years of
ownership, KitchenAid will arrange to deliver
an identical or comparable replacement to
your door free of charge and arrange to have
your original Espresso Machine returned
to us. Your replacement unit will also be
covered by our two year limited warranty.
If your Espresso Machine should fail within
the rst two years of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Espresso Machine, use the carton, packing
materials, and prepaid shipping label to pack
up your original Espresso Machine and send
it back to KitchenAid.
Hassle-Free Replacement Warranty – Canada
KitchenAid Canada is working closely with
Nespresso to provide service for your
Espresso Machine. If your Espresso Machine
should fail within the rst two years of
ownership, simply call the Nespresso Club
toll-free at 1-855-325-5781 24 hours a
day, 7 days a week. Nespresso will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Espresso
Machine returned to KitchenAid. Your
replacement unit will also be covered by the
KitchenAid two year limited warranty. Please
have your original sales receipt available
when you call. Proof of purchase will be
required to initiate the claim. Give the
consultant your complete shipping address.
Loading ...
Loading ...
Loading ...