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Before You Call
TROUBLESHOOTING Before calling for service, review fhls llst. If may serve you flme and expense. This
GUIDE llsf includes common occurrences thai are not the result of defective workmanship or
materials in fhls appliance.
CONCERN POTENTIAL CAUSE COMMON SOLUTION
FREEZER DOES NOT RUN
Freezer does not run.
° Freezer is plugged into a circuit
that has a ground fault interrupt
° Temperature control is in the
OFF position.
° Freezer may not be plugged in
or plug may be loose.
• House fuse blown or tripped
circuit breaker.
• Power outage.
° Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
° See Setting the Temperature Control Section.
° Ensure plug is tightly pushed into outlet.
° Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.
° Check house lights. Call local Electric Company.
I I
Freezer runs too much or I " Room or outside weather is hot. I * It's normal for the freezer to work harder under
too lang. '1 '1 these conditions.
• Freezer has recently been * It takes 4 hours for the freezer to coo!
I
disconnected for a period of time. I down completely.
° Large amounts of warm or hot Ii° Warm food will cause freezer to run more until
food have been stored recent y. the desired temperature is reached.
• Doors are opened too frequently ° VVarm air entering the freezer causes it to run
I Ion more Open doors ess often
or too g. n "
° See DOOR PROBLEMS Section
Freezer door may be slightly open.
• ......... ,-..... :......... * Turn contro <nob to a warmer setting A ow sev-
eral hours for the temperature to stabilize.
• ,- ...... * C ean or change gasket Leaks in the door sea
rreezer gaSKeT Is a rTy, worn,
I cracked, or poorly fitted, will cause freezer to run longer in order to main-
tain desired temperature.
Inferlor Freezer ° Temperature Control is set too low. ° Turn the control to a warmer setting. Allow
temperature is too cold. several hours for the temperature to stabilize.
Interior Freezer tempera= ° Temperature Control isset ° Turn control to a colder setting. Allow several
ture is too warm. ,I too warm. I hours for the temperature to stabilize.
° Door is kept open too long or is ° Warm air enters the freezer every time the door
I opened too frequently. I is opened. Open the door less often.
° Door may not be seating properly. See DOOR PROBLEMS Section.
• Large amounts of warm or hot food ° VVait until the freezer has had a chance to reach
I may have been stored recently. I its selected temperature.
I ° Freezer has recently been ° Freezer requires 4 hours to cool down completely
Freezer external surface ° The external freezer walls can be ° This is normal while the compressor works to
temperature is warm. as much as 30°F warmer than transfer heat from inside the freezer cabinet.
room temperature.
SOUND AND NOISE
Louder sound _eve_s when = ° Modern freezers have increased ° This is normal. When the surrounding noise level
ever freezer is on. storage capacity and more is low, you might hear the compressor running
stable temperatures. They require while it cools the interior.
a high emciency compressor.
i
° •
Longer sound levels when Freezer operates at higher pressures This is normal. Sound will level off or disappear
compressor comes on. during the staff of the ON cycle, as freezer continues to run.
14
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