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www.CasablancaFanCo.com
1.888.227.2178
M8549-01 • 08/16/18 • © 2018 Casablanca Fan Company
Troubleshooting
Fan doesn’t work
• Press a fan speed button (up or
down arrow.
• Check the circuit breaker to
ensure the power is turned on.
• Check the wall control battery.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on pages 10, 11, and 16.
Excessive wobbling
• Turn the power off, support
the fan carefully, and check
that the hanger ball is
properly seated.
• Use the provided balancing
kit and instructions to balance
the fan.
Remote does not work
• Make sure the battery is installed
correctly.
• Install a new battery.
• If the remote still does not
work, you may need to pair
your remote. To prevent faulty
operation, please disconnect
power (at the wall switch,
breaker, or fan) from all other
ceiling fans within range while
pairing. To pair: cycle power
to the fan by turning power off
and back on at the wall switch
(or circuit breaker if necessary).
Within three minutes, press and
hold both the Fan and Light
button for four seconds to pair
the remote. If applicable, the
fan will turn on and the lights
will ash and stay on to indicate
successful pairing.
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
LED lights will not dim
• To enable dimming, you
must rst set your remote to
Dimming Mode. To toggle
Dimming Mode on or off, long
press the up and down button
together.
Fan keeps spinning after power
is turned off
• The blades may take a few
minutes to come to a complete
stop. The powerful Casablanca
motor combined with the
unique blade design on this fan
allows for great air movement,
but this may cause the blades
to keep spinning for longer
than expected after power is
turned off.
23
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