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13
OPERATIONS MANUAL
MILK COOLERS FORCED AIR & COLD WALL
DO NOT USE: abrasive
cleaners, chemicals with
chlorides or muriatic
acid to clean your
equipment.
3. HARD WATER causes spots and stains on stainless steel
surfaces, particularly when it is heated. Find out the hard-
ness of your water and treat it properly, if needed. Use a
water filter and softeners if you have hard water. Club soda
can be used to remove streaks or spots.
DO NOT USE: hot or hard water to clean stainless steel.
CLEAN YOUR STAINLESS STEEL REGULARLY using the proper
tools and cleaners. After cleaning, always wipe, wipe, wipe
thoroughly with cool, clean, clear water.
CHECK ALL OF YOUR EQUIPMENT PERIODICALLY. If you see
any signs of rust, clean the area immediately, with a plastic
scrubbing pad. If surface rust is removed promptly, permanent
corrosion, pits and cracks may be avoided. Special stainless
steel polishes, that can help restore the protective coating on
your equipment, are available from a variety of retailers.
IMPORTANT: If these recommendations are not followed,
the protective film on your stainless steel can break down
and your equipment may begin the long walk down the
dark road of corrosion.
PARTS AND SERVICE
Continental is committed to providing the best customer service
in the industry. All new units come with a Limited Extended
Protection Warranty (see “Warranty” section of this manual for
details). If a problem arises with your equipment, please contact
our Service Department at 1-800-523-7138. One of our Service
Specialists will do everything possible to solve the problem as
quickly as possible.
ITEMS NOT COVERED UNDER WARRANTY INCLUDE, BUT ARE
NOT LIMITED TO:
• Preventative maintenance: cleaning condenser
coils and other components.
• Consumables: light bulbs, door gaskets, batteries.
General hardware adjustments: cabinet leveling,
casters/legs, doors/hinges.
• Problems due to: inadequate installation or supply
power; improper maintenance, operation, or abuse.
• Compressor failure due to: dirty condenser, insuffi-
cient clearance/ventilation, excessive temperatures.
• System adjustments and calibrations, including:
controls, thermometer and expansion valves.
Consult the Table of Contents in the front of this man-
ual for detailed information on the items listed above.
Contact Continental’s Service Department with any
additional questions.
PLACING A SERVICE CALL
In order to receive prompt service, always be prepared to pro-
vide your: cabinet model and serial number; cabinet location
name and date installed; contact name and phone number; plus
a description of the problem.
During normal business hours (Monday to Friday, 8am to 5pm
Eastern) contact the Service Department at: 800-523-7138, prior
to any warranty service work being performed.
After normal business hours, or on weekends you can notify our
Service Department by sending an email to:
leaving a message in the general mail box. Be sure to provide the
information listed above. Contact Continental Refrigerator the
following business day, during normal business hours, to verify
the status of your call.
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