Resolve Bluetooth Wireless issues on Mac OS X
These troubleshooting steps goe from easy to more advanced.
Please follow the steps in order and check if the device works after each step.
Make sure you have the latest version of Mac OS
Apple is regularly improving the way Mac OS handles Bluetooth devices.
Click here for instructions on how to update Mac OS.
Make sure you have the right Bluetooth parameters
1. Navigate to the Bluetooth preference pane in System Preferences:
o Go to Apple Menu > System Preferences > Bluetooth
2. Make sure that Bluetooth is turned On.
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