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Common Questions
What is the range of the Hub?
The Hub will typically have full coverage from anywhere in a home. Tests show that in most
cases the range should be more than enough for a large family home. Range may vary
depending on wall and floor materials, wireless interference, placement, and other factors.
How many devices can be connected to a Hub?
The Hub can support up to 10 devices being connected to it.
What devices can be connected to an Airthings Hub?
The Wave Plus, Wave Mini and Wave 2
nd
gen devices can be connected to an Airthings Hub.
Wave 1
st
gen (serial number 2900x) cannot be connected to a Hub.
Can I use a Wave device both with a Hub and with Bluetooth simultaneously?
A: This is currently not supported. Once a Wave device connects to a Hub, Bluetooth will be
disabled until the device is unlinked through device settings.
Can I retrieve data locally from the Hub?
This is unfortunately not possible. The data is encrypted in transit to the Airthings cloud and is
retrieved again through the Airthings Wave app or web dashboard at
https://dashboard.airthings.com
.
How often does the Wave devices send in data through the Hub?
The Wave devices send in data every 5 minutes. Radon data (24 hour rolling average) is sent
in every hour.
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