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3 Solutions to Common Problems
Concern
Freezer/Refrigerator
temperature is too warm.
Freezertemperatureis
too warm. Refrigerator
temperatureis satisfactory.
TemperaturesAre 7o0 Warm
PotentialCause
, Doors are opened too frequently or too long.
• Door is slightly open.
• Freezercontrol is set too warm.
Rdrigeratortemperature
istoo warm. Freezer
temperatureis satisfactory.
Temperature in the
Cool Zone Drawer TM
or Perfect Temp TM
Drawer is too warm
(select models).
WaterBispenser
, Refrigerator control is set too warm.
, Temperaturecontrol is set too warm.
CommonSolution
• Warm air enters the refrigerator whenever the door is
opened. Openthe door less often.
,, SeeProblem section, Opening/Closingof Doors/Drawers.
• Set freezer control to a colder setting. Allow 24 hours
for temperatureto stabilize.
• Setrefrigeratorcontrolto a coldersetting,Allow24
hoursfor temperatureto stabilize.
,, Adjust temperature control to a colder setting.
Concern CommonSolution
Dispenserwill not
dispense water.
Waterhasanoddtaste
and/orodor.
PotentialCause
• Water supply is not connected.
, Household water line valve is not open.
• Ice & water filter cartridge is clogged.
• Water has been in the tank for a period of
time.
• Unit not properly connected to cold water line.
, Tubingused in the householdwater supply and
installation may affect watertaste and odor.
• Water has a high mineral content.
• Connect water supply (see ConnectingThe Water
Supply section).
, Openhousehold water line valve. See Problem section
Ice Maker Is Not Making Ice.
,, Replacefilter cartridgebeingsureto removeprotectivecaps.
• Draw and discard 10-12 glasses of water to freshen the
supply and completely rinse out the tank.
• Connect unit to cold water line that supplies water to the
kitchenfaucet.
• For best results, use copper tubing for water
connections.
, Contact water treatment plant for help in checking water
supply source.
Water pressureis , Cut-off and cut-on pressures aretoo low (well • Havesomeone turn up the cut-off and cut-on pressure
extremely low. systems only), on the water pump system (well systems only).
, Reverseosmosis system is in regenerative • it is normal for a reverseosmosis system to be below
phase. 20 psi during the regenerativephase.
Water/Moisture/FrostInsideRefrigerator
Concern PotentialCause CommonSolution
Moisture collects on • Weather is hot and humid. • The rateof frost buildup and internalsweating increases.
inside of refrigerator • Door is slightly open. • See Problem section, Opening/Closingof Doors/Drawers.
walls. ,, Dogr is opened too often or too Iong. • Opendoor lessoftento allowinternaltemperatureto stabilize.
• Opencontainers. • Keepcontainers covered.
Water collects on bottom - Vegetablescontain and give off moisture. • Moisture on the bottom side of the cover is not unusual.
side of drawer cover. • Move humidity control (select models) to lower setting.
Moisture collects in , Washed vegetablesandfruit drain while in the , Dry items before putting them in the drawer.Water
bottom of drawer, drawer, collecting in bottom of drawer is normal.
,, Fruits and vegetables are kept past their • Routinely cleanout old fruits and vegetablesespecially
prime, if they beginto break down.
• Weather is humid.Moisture collects on
outside of refrigerator or
betweendoors.
• Doorisslightlyopen,causingcoldairfrom
insiderefrigeratorto meetwarmair from
outside,
• This is normal in humid weather. When humidity is
lower,the moisture should disappear.
, SeeProblem section, Opening/Closingof Doors/
Drawers.
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