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Problem, Cause, Solution Chart
A convenient checklist for handling minor performance problems. Go over this list before calling for
service. If you can't solve your dishwasher's problem, turn to page 23 for service information.
PROBLEM CAUSE
Food Soil Left On Slowdown of wash arm
Dishes due to high suds
Spotting and Filming
Dishes Do Not Dry
Completely
Silica Film or Etching
(Silica Film is a White
Iridescent Deposit;
Etching is a Cloudy
Film)
Improper loading
Low water pressure
due to insufficient fill
Use of incorrect, too
little or ineffective
detergent
Detergent cakesin
dispenser
Water temperature is
too low
Filter cleaning spray
nozzle on wash arm is
blocked
SOLUTION
Use recommended dishwasher detergents only. Never use soap or
laundry detergents. Add more dishwasher detergent to increase
amount of suds-inhibitors.
Follow loading instructions in dishwasher Use and Care Guide.
Home water pressure should be 20to 120 psi for proper dishwasher
fill. A booster pump on the water supply may be necessary if pressure
is too low.
Use recommended dishwasher detergents only. Follow recommen-
dations in Use and Care Guide for amounts; never use less than one
tablespoon per load. Detergent must be fresh to be effective. Always
store it in a cool, dry area, preferably in an airtight container.
Use fresh detergent only. Do not allow detergent to sit for several
hours in a wet dispenser. Have dispenser checked to make sure it is
working properly.
Turn home water heater up so water entering dishwasher is 120°F
(49°C) minimum. See recommended procedure "Automatic Water
Heating" page 6. Do not select ENERGY SAVER DRY (no heat).
Remove lower wash arm and turn upside down. Check single
stainless steel spray nozzle and nine water jets located on underside
of wash arm. See page 16. Check to make sure openings are not
blocked.
Hard water or high
mineralcontentin
water
Water temperature is
too low
Use of incorrect
detergents
Incorrect amount of
detergent
Use of ineffective
detergents
Insufficient fill caused
by low water pressure
Dishes do not drain
properly
Plastics
A water chemical
reaction with certain
types of glassware.
Usually caused by some
combination of soft or
softened water, alkaline
washing solutions, in-
sufficient rinsing, over-
loading the dishwasher,
and heat of drying.
Conditioning the final rinse water with a liquid rinse agent helps
eliminate spotting and filming. Keep the dispenser full with a rinse
agent, such as JET-DRY ®, at all times.
Turn home water heater up so water entering dishwasher is 120°F
(49°C) minimum. See recommended procedure "Automatic Water
Heating" page 6. Do not select ENERGY SAVER DRY (no heat).
Use recommended dishwasher detergents only
Follow recommendations in dishwasher Use and Care Guide for
amount. Heavy soil and/or hard water generally require extra
detergent.
Detergent should be fresh. Store in a cool, dry place, preferably in an
airtight container. Discard lumpy detergent.
Home water pressure should be 20 to 120 psi for proper dishwasher
fill. A booster pump on the water supply may be necessary if pressure
is too low.
Dishes must have proper water drainage. Do not overload. Follow
instructions for loading in dishwasher Use and Care Guide. Use a
liquid rinse agent to speed draining.
Some plastics, due to material, may need to be towel dried.
It may not be possible to prevent problem, except by hand washing.
To retard this process, use a minimum amount of detergent but not less
than one tablespoon per load. Use a liquid rinse agent and underload
the dishwasher to allow thorough rinsing. Silica film and etching are
permanent and cannot be removed. Use ENERGY SAVER DRY.
18
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